Pleasent dealership experience
 

I want to personally commend Nissan of Smithtown on long island for a more than exceptional service experience. Every issue I had was dealt with a no haggle attitude and done in a timely manner. Even a an issue that was not under warrantee was resolved in my favor at no cost to me. They surely went above and beyond for the customer, and from what I hear they are mod friendly. I want to personally thank Frank for the big help that he was.

Got your seat belts fixed? Glad to hear you had a good experience.

That and a whole lot more. Definitely by far the best dealership experience I've had.

See not all Nissan dealerships are bad......:icon17:

Glad you had a good experience though. :tup:

Most dealers are bad, probably 90-95%. Trust me I've been to a lot of dealers of all different manufacturers from sales to service.

Back when I was buying my 09 Z a salesman from Smithtown knew nothing about the car he was trying to sell me. He tried to tell me that the Sport Package was only availble for the Touring model and I had to tell him what MSRP and invoice pricing were.

Bottom line, it depends on the individual you deal with. I am glad you had a good experience, we need more good Nissan dealerships on Long Island!

Smithtown was actually a dealer who refused to let me test drive the Z when they had 5 new on the lot. Oh well every experience is different.

guys, i'm talking about the service department... not sure about the sales team

You might have just had bad luck my friend. ;)

Most CT dealers are down to earth and very cool, yes I have run into one two or maybe 3 bad dealers, but the 4th one is bound to be good, surprisingly the place I bought my Z from in NJ was given bad reviews by other members here, but I had one of the best buying experiences, so I think it sometimes depends on the individual as well. If you are pleasant, calm, and collected, you should have a good experience, even if the dealer annoys you. But if you start throwing a fit, and get worked up about it,....well you are bound to have a bad time. :icon17:

True, sales and service departments can be very different experiences. :tup:

Service department there is great. Worst service department I ever went to Nissan 112