!!For 370Z Owners with the Stuck Hatch Release Issue!!
 

Update: I attached a downloadable PDF of the TSB at the bottom of this post

Edit for new Part Number: 84415-1EA1E
Thanks to Flashburn!

TSB 10-014 released on 26 Jan 2010 for 2009 370z Owners!!!
Thanks to TheDreamer!

http://www.the370z.com/attachment.ph...3&d=1264902311
http://www.the370z.com/attachment.ph...4&d=1264902311

Also other TSBs can be found here:
Knowledgebase - Z - Nissanhelp.com

AK do you think we can make this a sticky?

:iagree:I noticed this issue also. I know there are many others out there with the same issue can we call on our members who own a Z to chime in and try to verify if they do or don't have this problem that would be a good feeler if Nissan has something to address for the immediate future.

I've got this issue, will call Nissan on Monday

No problems yet, but appreciate the heads up. :bump:

the spring lift on the top is the new spring lift.

the spring lift on the bottom is mine, notice the difference in length? its at least 3/8 inch longer.

I'm still using the two penny trick on mine at the moment, I tested it today and the pennies seem to be working...although its intermitten at best...

Invest another 2 cents (just my 2 cents on that!)

lol, i was actually thinking of upgrading to 3 pennies on each side...

I still want Nissan to acknowledge this issue though :)

I'l raise you a nickel!

I'll be calling them on monday as well...it was already after hours today when I called...:tup:

added a poll. I want to see how many members are suffering from this. Please vote honestly.

I do not have this problem. I use my hatch quite often and it has yet to get stuck.

I'm with AK on this one.

I'm not quite sure what this "stuck hatch release issue" is all about. I use my hatch daily (I change in and out of my work shoes in the hatch haha) and haven't seen it get "stuck" yet. Knock on wood.

Mine likes for me two hit the button two times before it fully releases to open. I've tried the holding for a second or two approach and that didn't work. It's a brand new car there shouldn't be a problem opening your hatch it's not the end of the world the dealer will have to look at it and see what they can do. hopefully it's not going to cost me will update.

Intermittent, holding button doesn't help.

Nice heads up, will monitor mine in case it surfaces. Thanks.

Can we also add a poll for the front bumper/fender molding flaw that causes the paint chip as well. Maybe a seperate section for gathering info on recouring issues to get TSBs from Nissan?

did it, go here...

http://www.the370z.com/nissan-370z-g...aint-flaw.html

No problems here. The wife uses the hatch all the time and she reports no issues.

Update, Just got back from the Nissan Dealer they greased the latch mechanism and they tested about 20 times with no further sticking issues, now I'll give it a try later on today and early tomorrow to see if it's really fixed.:excited:

hmm..i wonder if graphite grease would do the trick...

No problems with mine either.

i wonder if the factory is putting in both sizes of lift springs, and some folks have the longer ones and some folks have the shorter ones :confused:

Anything is possible remember the issues with the dealer installing the wrong type of wheel locks and the subsequent problems. never rule out the human factor.

Oh sometime,i need to press the button 3 times before the hatch can be open....i will check the spring now.

I sometimes have to press it twice to release. I thought I wasn't holding it long enough! Good Info!!

keep em coming folks...we need to get this documented in order to get a TSB released...

I would say mine sticks about 90% of the time. Sometimes it is so bad that it takes 3 or 4 pushes before it will open. It's embarassing!

So I went from two pennies on each side to three... I'll give it a day or so to see if that fixes it permantly...

still waiting to see how Nissan handles this issue, but in the meantime 6 cents is cheaper than $64.00!

I dont understand, Nissan makes a longer spring lift for the 370z than the one that comes with the car?

mine has the same issue. one time wont do it i have to press the button two times for it to open.

Yeah exactly what I was thinking...

Mine sticks all the time so I will take it in. I am also filling out the customer feedback survey and was told to raise any issues direct with the manager. I will raise this and ask for free replacement springs. Thanks for the part numbers.

I also found a paint fault on the weekend when washing it...for fark sake Nissan.

Three Pennies Seemed to do the trick for me!!!:tup:

I have had a 100% success rate at opening the trunk with three pennies on each side!!!

so, where does that leave us? who knows...for now i'll will leave it as is and still engage Nissan to acknowledge this issue...

so two weeks have past and i have periodically tested my trunk at different times of the day so the temperature would not affect the results...

i have had a 100% success rate with three pennies on each side...

i still have not heard back from nissan either :icon14:

at any rate 6 cents is a lil cheaper than 64 bucks, atleast until nissan recognizes this issue...

Mine gets "stuck" when I have the roll-out cover in use.

I push the button, it half-unlatches, I push it again, and it comes free. I'm sure the extra pull from the roll-out cover is what's causing it, for me.

Whats all this talk about paying for new springs?Its a new car!Take it to the dealers and have them fix it?

dealer wont fix it, i tried to get them to give me the new longer springs...

they couldnt duplicate the fault...

nissan hasnt released a TSB for it yet, so they wont do anything until there is a tsb.

I've got it happening about 1 in 5 times I use the hatch.

I've never heard of any such thing.I had 4 Toyota's and always had any problem taken care of no matter how small.
My first Nissan and not likeing what I'am hearing?
The hell with a TSB!Sounds like a big excuse to me.

My hatch release works fine.

Thanks to kdo2milger. :tup: Just did the 3 penny thing with mine. I guess I'm a little slow but to me pictures sometimes help. Since a quick search here (pennies + hatch) didn't yield any pictures, I went over to that "other" forum and with the same search, voila, pictures (http://my350z.com/forum/1191909-post40.html). Once I looked at them, I gave myself a great big "Duh!". LOL. It took me longer to find the pictures than to put the pennies in place. Now let's see if it's a total "fix".