!!For 370Z Owners with the Stuck Hatch Release Issue!!

GTRFAN · 03-14-2010, 03:28 AM

I have the new springs but they have started to fail again after a few months of use.

Today I put 2 x 10c pieces (Aussie) in each spring under the rubber cap and so far it works flawlessly.

Just my 40c worth...

dlmartin81 · 03-15-2010, 09:25 AM

Quote:

Originally Posted by theDreamer

If you go back a few pages I posted some pictures of the new ones. I think Nissan kept the same housing but changed the internal spring (higher rating), but earlier revisions of the hatch spring housing was different.

Yep, that's definitely it, then.

3SeventyZ · 03-15-2010, 10:32 AM

going in to get mine changed out today

Zsteve · 03-15-2010, 10:35 AM

Quote:

Originally Posted by OldGuy

My Z does not have the spoiler and have no problem with the hatch opening. I am wondering out loud if it is the weight of the spoiler that necessitates the heavier duty springs.

yes from what I can tell it is the weightof the spoilers. My new springs looked a tad bit longer than the stock ones.

gumpy · 03-15-2010, 06:15 PM

mine is getting stuck again after getting the springs were changed =(

bah...

kenchan · 03-18-2010, 05:30 PM

yah, im using pennies in mine. works great.

after removing the springs (just turn it cw or ccw and pull down gently) pull down the boot (use a pick tool or small flat head screw driver) around the top of the boot where it's snapped on. add 2 pennies. snap back boot and re-install. takes no more than 3min per side.

Zdom · 03-18-2010, 08:34 PM

Dealer put mine in the other day, they work great, no more two button openings.

DooDooBrown · 03-18-2010, 08:42 PM

Yeah, mine has the issue on and off, however, whenever I take it to the dealership, it works flawlessly!!

jtroun · 03-18-2010, 08:45 PM

Mine gets stuck every time. I have to push the hatch release once to get the latch to release then push it again to open the hatch. If I want it to open on the first time I have to have both hands one to push the button and one to pull on the trunk so it fully releases.

SkyZ · 03-18-2010, 11:08 PM

Quote:

Originally Posted by kdo2milger

Update: I attached a downloadable PDF of the TSB at the bottom of this post

Edit for new Part Number: 84415-1EA1E
Thanks to Flashburn!

TSB 10-014 released on 26 Jan 2010 for 2009 370z Owners!!!
Thanks to TheDreamer!

Also other TSBs can be found here:
Knowledgebase - Z - Nissanhelp.com

the picture is clearly a 350z XD

TreeSemdyZee · 04-03-2010, 12:11 PM

I'm cracking up right now. I took mine in to have the springs replaced a few weeks ago and never looked at the "bill". They gave me a bill that showed the price for the work and a "0" balance. They actually had $18.60 for labor.

Wish I could make that kind of money for two minutes of work.

fullmonty · 04-03-2010, 05:09 PM

Mine got stuck for the first time in a while. I noticed that when I had that trunk cover it would get stuck more often and at the most I counted took 14 tries to open it.

delpozzo · 04-03-2010, 05:47 PM

Of course got the same problem, but Nissan Europe/Germany doesent want to replace.

s.storm · 04-06-2010, 10:34 PM

I also have the same problem, but Nissan/Sweden says that the TSB only applies in the USA!!? They know how difficult it is to sue them here in Europe and therefore they pretend the problem does not exist, to save money.

I will personally go and see them with the car today and instead tell them to do whatever they think it takes to get the hatch to work normally. The car is under warranty and this obligation is still mandatory in Europe. They may not change out any parts, at first, but I will keep on complaining until I am satisfied. I will update the forum on what gets done at my European end.

theDreamer · 04-06-2010, 10:48 PM

Do you have a higher up agency you can contact in Europe that might be able to over rule a dealership? Presenting them with the facts that the US market has this issue and you can prove you have it.

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

03-14-2010, 03:28 AM	#541 (permalink)
GTRFAN Track Member Join Date: Dec 2008 Location: Melbourne Posts: 586 Drives: 370z Titanium 6MT Rep Power: 17	I have the new springs but they have started to fail again after a few months of use. Today I put 2 x 10c pieces (Aussie) in each spring under the rubber cap and so far it works flawlessly. Just my 40c worth... __________________ My Zed

03-15-2010, 10:32 AM	#543 (permalink)
3SeventyZ Track Member Join Date: Dec 2008 Location: MD/DE Posts: 626 Drives: 350Z, 370Z, SRT8 Rep Power: 475	going in to get mine changed out today __________________ 2009 Magnetic Black 370Z Sport 6MT

04-03-2010, 05:09 PM	#552 (permalink)
fullmonty A True Z Fanatic Join Date: Nov 2009 Location: Dirty Jersey Posts: 7,762 Drives: 370 Touring/Sport Rep Power: 34	Mine got stuck for the first time in a while. I noticed that when I had that trunk cover it would get stuck more often and at the most I counted took 14 tries to open it. __________________

04-06-2010, 10:48 PM	#555 (permalink)
theDreamer A True Z Fanatic Join Date: Feb 2009 Location: Texas Posts: 30,879 Drives: 370z Rep Power: 4210	Do you have a higher up agency you can contact in Europe that might be able to over rule a dealership? Presenting them with the facts that the US market has this issue and you can prove you have it. __________________ theDreamer's Z // Fast Intentions // Uprev // GTM // HKS // TEIN theDreamer's Silvia // URAS // GREDDY Houston Zs // Facebook // Twitter // Instagram

03-15-2010, 06:15 PM	#545 (permalink)
gumpy Enthusiast Member Join Date: Oct 2009 Location: Sydney Posts: 449 Drives: 09 370z white manual Rep Power: 16	mine is getting stuck again after getting the springs were changed =( bah...

03-18-2010, 05:30 PM	#546 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	yah, im using pennies in mine. works great. after removing the springs (just turn it cw or ccw and pull down gently) pull down the boot (use a pick tool or small flat head screw driver) around the top of the boot where it's snapped on. add 2 pennies. snap back boot and re-install. takes no more than 3min per side.

03-18-2010, 08:34 PM	#547 (permalink)
Zdom Base Member Join Date: Nov 2009 Location: VA Posts: 46 Drives: 09 Nissan 370Z Tour Rep Power: 15	Dealer put mine in the other day, they work great, no more two button openings.

03-18-2010, 08:42 PM	#548 (permalink)
DooDooBrown Base Member Join Date: Jun 2009 Location: Ranson, WV Posts: 178 Drives: 09 370 Touring w/spt Rep Power: 16	Yeah, mine has the issue on and off, however, whenever I take it to the dealership, it works flawlessly!!

03-18-2010, 08:45 PM	#549 (permalink)
jtroun Base Member Join Date: Feb 2010 Location: ATL-GA Posts: 114 Drives: 09 370Z Rep Power: 15	Mine gets stuck every time. I have to push the hatch release once to get the latch to release then push it again to open the hatch. If I want it to open on the first time I have to have both hands one to push the button and one to pull on the trunk so it fully releases.

04-03-2010, 12:11 PM	#551 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 60 Posts: 4,885 Drives: '09 370 & ‘14 Juke Rep Power: 27408	I'm cracking up right now. I took mine in to have the springs replaced a few weeks ago and never looked at the "bill". They gave me a bill that showed the price for the work and a "0" balance. They actually had $18.60 for labor. Wish I could make that kind of money for two minutes of work.

04-03-2010, 05:47 PM	#553 (permalink)
delpozzo Base Member Join Date: Aug 2009 Location: Germany Posts: 12 Drives: 370Z Rep Power: 16	Of course got the same problem, but Nissan Europe/Germany doesent want to replace.

04-06-2010, 10:34 PM	#554 (permalink)
s.storm Base Member Join Date: Sep 2009 Location: Sweden Posts: 9 Drives: 09 370Z Manual-Black Rep Power: 16	I also have the same problem, but Nissan/Sweden says that the TSB only applies in the USA!!? They know how difficult it is to sue them here in Europe and therefore they pretend the problem does not exist, to save money. I will personally go and see them with the car today and instead tell them to do whatever they think it takes to get the hatch to work normally. The car is under warranty and this obligation is still mandatory in Europe. They may not change out any parts, at first, but I will keep on complaining until I am satisfied. I will update the forum on what gets done at my European end.

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