!!For 370Z Owners with the Stuck Hatch Release Issue!!

DEpointfive0 · 11-21-2012, 09:06 PM

Quote:

Originally Posted by ZForce

Added my comment from a linked similiar new thread.

ok...I checked with my dealer and the weight is for throw weight on closing the hatch, remember there is hatch shock that has resistance and the weight is to close the hatch with some weight behind. Funny they said "also maybe for petite woman".

So there you have it...it's like a pendulum weight to assist with closing the hatch. If you guys are not noticing any additional force required to close the hatch after removing the weight...that's odd then.

One additional note and VERY IMPORTANT, the part is NOT covered after the 3 yr 36k mile warranty runs out. They have revised the part 5 times, as currently for ALL year models they are on part rev "E". And here is the kicker, they are bending us over big time for this non warranty part for a mere $37.77 per spring. Yup...can you say bend me over !

The bros Z 2009 with 42k and out of warranty was replaced under warranty. They are family with us and I applaud them. So go with the mod mentioned on this thread or the penny mod. But $37.77 per spring is outrageous.

Part # 84415-1EA2E Spring-Lift

Wellllllll... There is "more" resistance with closing the hatch, but I have found that the 2 pounds hinders the popping open more than the actual closing. And since the struts are probably wearing out, it'll seem like a brand new setup

And to make sure, you're talking about the SPRINGS not being covered past the 3/36k (Although an extended bumper to bumper SHOULD cover it)

And yes $37.77 is a

(bend over) price, but if a member has an issue with theirs NOT being covered, PM me, and we'll figure something out

ZForce · 11-21-2012, 09:26 PM

Quote:

Originally Posted by DEpointfive0

Wellllllll... There is "more" resistance with closing the hatch, but I have found that the 2 pounds hinders the popping open more than the actual closing. And since the struts are probably wearing out, it'll seem like a brand new setup

And to make sure, you're talking about the SPRINGS not being covered past the 3/36k (Although an extended bumper to bumper SHOULD cover it)

And yes $37.77 is a

(bend over) price, but if a member has an issue with theirs NOT being covered, PM me, and we'll figure something out

Right on, good to know. I imagine many will be jumping on your mod.

Regarding warranty, we are talking the same and INDEED the bros extended warranty (SEC PLUS PREF PREOWNED GOLD with ZERO deductible) and it did cover the part and labor cost = Zero dollars out of pocket. So it was written up as warranty, they may have fudged it....dunno.

At that price I am sure many will be going with your fix it route. Good find and write up

omm370z · 12-28-2012, 05:01 PM

Quote:

Originally Posted by DEpointfive0

You need a new dealershit...
All 2011's should have the new springs. The Nismos DO/should also have clear rubber bumpers/feet where the spring closes. (It will be located on the car, not the springs)

Try this:
DIY: Weight reduction/Fix hatch not opening issue

To be 100% honest, I'm not sure if the Nismo has this weight, but it will DEFINITELY help, especially to compensate with the weight of the wing

Andrew so you say that if i remove the metal square like you did it will be healthy for the trunk?. I got the amuse wing as you know and i don´t know why i got open the trunk 2 times...and then lift it up until the shocks start working.

DEpointfive0 · 12-28-2012, 05:40 PM

Quote:

Originally Posted by omm370z

Andrew so you say that if i remove the metal square like you did it will be healthy for the trunk?. I got the amuse wing as you know and i don´t know why i got open the trunk 2 times...and then lift it up until the shocks start working.

Try it out, tell us how it works for you

omm370z · 12-28-2012, 05:57 PM

Quote:

Originally Posted by DEpointfive0

Try it out, tell us how it works for you

Sure will

FLYZ · 01-08-2013, 10:08 AM

I have had the same issue begin to crop up. I intend to call Nissan today.

Huck · 02-15-2013, 10:26 AM

I've been having this same problem for a while now, and it's annoying as hell. I took it to the dealership the first time and they lubed it up and said if it keeps doing it we'll replace it. Well I took it back and my service rep quit and I have this new guy, and he's totally by the book so now I'm gonna have to try the weight trick. If it doesn't work I'll have to shell out $60

I'm really upset about my extended warranty, every single thing I've taken it in for they have not done a damn thing about. Ecu whine? "the ecu tested fine, can't replace it". Driver seat shifting and popping? "can't replicate problem". Replaced window motor, now there's a rattle in the door? "we didn't do that". Stuck hatch? "not covered under your bumper to bumper warranty". FML...

Sent from my iPizzle using magic and new-fangled science stuff

omm370z · 02-15-2013, 12:28 PM

There is no weight attached to the trunk. I opened the plastic attached part and nothing

wilsonp · 02-20-2013, 12:01 AM

There's a TSB for the stuck hatch - you should still be covered.

Huck · 02-20-2013, 12:28 AM

Even if it's not under warranty? I was under the impression that only for a recall would they fix stuff out of warranty.

Sent from my iPizzle using magic and new-fangled science stuff

DEpointfive0 · 02-20-2013, 01:26 AM

Quote:

Originally Posted by Huck

Even if it's not under warranty? I was under the impression that only for a recall would they fix stuff out of warranty.

Sent from my iPizzle using magic and new-fangled science stuff

It's not an actual recall, just a TSB, like that '09s are "prone" to oil consumption

SouthArk370Z · 02-20-2013, 07:38 AM

Quote:

Originally Posted by Huck

I've been having this same problem for a while now, and it's annoying as hell. I took it to the dealership the first time and they lubed it up and said if it keeps doing it we'll replace it. Well I took it back and my service rep quit and I have this new guy, and he's totally by the book so now I'm gonna have to try the weight trick. If it doesn't work I'll have to shell out $60

If you reported the problem while the car was under warranty and they still haven't fixed it, it should still be covered. If your dealership disagrees, find another one. If all else fails, contact Nissan.

Huck · 02-20-2013, 10:18 AM

Ok that's what I thought. The car was Just over 3 years old when I bought it, so the factory warranty had expired. I purchased the extended warranty, but it apparently doesn't cover this problem. So no, the bad springs were not reported under the factory warranty, therefore I'm SOL.

Sent from my iPizzle using magic and new-fangled science stuff

fjpthree · 02-20-2013, 10:03 PM

My dealer was jerking me around as well. Called Nissan and they got in contact with the dealer. Dealer agreed to replace springs (warranty expired 6 months ago) under warranty. Never hurts to call Nissan and make some noise. You know the expression, "squeaky wheel gets the grease!"

gotchu99 · 02-20-2013, 11:47 PM

I had my springs replaced last year. The new longer ones still don't pop the trunk. Virtually no difference from the original short ones. I wasn't charged anything for them, but was a waste of time.

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

01-08-2013, 10:08 AM	#801 (permalink)
FLYZ Base Member Join Date: Jan 2012 Location: Houston Age: 39 Posts: 109 Drives: '10 370Z 40 A.E. Rep Power: 13	I have had the same issue begin to crop up. I intend to call Nissan today. __________________ Fast Intentions CBE, 18" resonators and resonated HFCs \| TWM short throw shifter \| Stillen G3 CAI \| Z1 hub centric spacers (F-15mm,R-20mm) \| Custom painted fangs and door handles \| Valentine V1/Blendmount/Hide-a-cord \| Nismo shift knob \| 40th Anniversary build number badging \| GT-R starter \| Plastidip

02-15-2013, 10:26 AM	#802 (permalink)
Huck A True Z Fanatic Join Date: Jan 2012 Location: Cocoa, Florida Age: 41 Posts: 5,075 Drives: Pantydropper machine Rep Power: 33	I've been having this same problem for a while now, and it's annoying as hell. I took it to the dealership the first time and they lubed it up and said if it keeps doing it we'll replace it. Well I took it back and my service rep quit and I have this new guy, and he's totally by the book so now I'm gonna have to try the weight trick. If it doesn't work I'll have to shell out $60 I'm really upset about my extended warranty, every single thing I've taken it in for they have not done a damn thing about. Ecu whine? "the ecu tested fine, can't replace it". Driver seat shifting and popping? "can't replicate problem". Replaced window motor, now there's a rattle in the door? "we didn't do that". Stuck hatch? "not covered under your bumper to bumper warranty". FML... Sent from my iPizzle using magic and new-fangled science stuff __________________ VLEDS \| Evo-R \| Moddiction \| CF Hood Struts \| F.I. CF CBE & LTH \| Stillen CAI \| NST Pulleys \| UpRev \| Z1 \| M7 \| Status \| Forgestar \| PSS \| Whiteline \| SPL \| SPC \| Kenwood \| Zenclosure \| Kicker \| Alpine Type R

02-15-2013, 12:28 PM	#803 (permalink)
omm370z Track Member Join Date: Jul 2012 Location: Perú Posts: 671 Drives: The Amuse! Rep Power: 14	There is no weight attached to the trunk. I opened the plastic attached part and nothing __________________ ITEMS FOR FREE! PROJECT FAST TURTLE!

02-20-2013, 12:01 AM	#804 (permalink)
wilsonp A True Z Fanatic Join Date: Jul 2010 Location: Virginia Posts: 1,134 Drives: 2009 Touring Sp Nav Rep Power: 17	There's a TSB for the stuck hatch - you should still be covered. __________________ 2014 Cayman S PDK Sport Chrono White/Black Was 2009 370Z Touring Sport+Nav 7AT Metallic Black/Persimmon Was 1991 NSX Auto Black/Black

02-20-2013, 12:28 AM	#805 (permalink)
Huck A True Z Fanatic Join Date: Jan 2012 Location: Cocoa, Florida Age: 41 Posts: 5,075 Drives: Pantydropper machine Rep Power: 33	Even if it's not under warranty? I was under the impression that only for a recall would they fix stuff out of warranty. Sent from my iPizzle using magic and new-fangled science stuff __________________ VLEDS \| Evo-R \| Moddiction \| CF Hood Struts \| F.I. CF CBE & LTH \| Stillen CAI \| NST Pulleys \| UpRev \| Z1 \| M7 \| Status \| Forgestar \| PSS \| Whiteline \| SPL \| SPC \| Kenwood \| Zenclosure \| Kicker \| Alpine Type R

02-20-2013, 10:18 AM	#808 (permalink)
Huck A True Z Fanatic Join Date: Jan 2012 Location: Cocoa, Florida Age: 41 Posts: 5,075 Drives: Pantydropper machine Rep Power: 33	Ok that's what I thought. The car was Just over 3 years old when I bought it, so the factory warranty had expired. I purchased the extended warranty, but it apparently doesn't cover this problem. So no, the bad springs were not reported under the factory warranty, therefore I'm SOL. Sent from my iPizzle using magic and new-fangled science stuff __________________ VLEDS \| Evo-R \| Moddiction \| CF Hood Struts \| F.I. CF CBE & LTH \| Stillen CAI \| NST Pulleys \| UpRev \| Z1 \| M7 \| Status \| Forgestar \| PSS \| Whiteline \| SPL \| SPC \| Kenwood \| Zenclosure \| Kicker \| Alpine Type R

02-20-2013, 10:03 PM	#809 (permalink)
fjpthree Base Member Join Date: May 2011 Location: Maryland Posts: 67 Drives: 09 Touring/Sport/Nav Rep Power: 14	My dealer was jerking me around as well. Called Nissan and they got in contact with the dealer. Dealer agreed to replace springs (warranty expired 6 months ago) under warranty. Never hurts to call Nissan and make some noise. You know the expression, "squeaky wheel gets the grease!" DEpointfive0 likes this.

02-20-2013, 11:47 PM	#810 (permalink)
gotchu99 Base Member Join Date: Feb 2011 Location: ny Posts: 86 Drives: '09 370z black mt, Rep Power: 14	I had my springs replaced last year. The new longer ones still don't pop the trunk. Virtually no difference from the original short ones. I wasn't charged anything for them, but was a waste of time. 370zproject likes this.

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