!!For 370Z Owners with the Stuck Hatch Release Issue!!

wilsonp · 02-19-2013, 11:01 PM

There's a TSB for the stuck hatch - you should still be covered.

Huck · 02-19-2013, 11:28 PM

Even if it's not under warranty? I was under the impression that only for a recall would they fix stuff out of warranty.

Sent from my iPizzle using magic and new-fangled science stuff

DEpointfive0 · 02-20-2013, 12:26 AM

Quote:

Originally Posted by Huck

Even if it's not under warranty? I was under the impression that only for a recall would they fix stuff out of warranty.

Sent from my iPizzle using magic and new-fangled science stuff

It's not an actual recall, just a TSB, like that '09s are "prone" to oil consumption

Huck · 02-20-2013, 09:18 AM

Ok that's what I thought. The car was Just over 3 years old when I bought it, so the factory warranty had expired. I purchased the extended warranty, but it apparently doesn't cover this problem. So no, the bad springs were not reported under the factory warranty, therefore I'm SOL.

Sent from my iPizzle using magic and new-fangled science stuff

fjpthree · 02-20-2013, 09:03 PM

My dealer was jerking me around as well. Called Nissan and they got in contact with the dealer. Dealer agreed to replace springs (warranty expired 6 months ago) under warranty. Never hurts to call Nissan and make some noise. You know the expression, "squeaky wheel gets the grease!"

gotchu99 · 02-20-2013, 10:47 PM

I had my springs replaced last year. The new longer ones still don't pop the trunk. Virtually no difference from the original short ones. I wasn't charged anything for them, but was a waste of time.

DEpointfive0 · 02-20-2013, 11:50 PM

Quote:

Originally Posted by gotchu99

I had my springs replaced last year. The new longer ones still don't pop the trunk. Virtually no difference from the original short ones. I wasn't charged anything for them, but was a waste of time.

Try this:
DIY: Weight reduction/Fix hatch not opening issue

Tiny Tokes · 04-02-2013, 10:28 PM

Just bought my 2012 Nismo and I have to use the "double click" method to make it open... wth?

seahorse12 · 05-08-2013, 01:19 PM

I called the dealer and as my car is out of warranty now, they wont fix it for free. Parts are about $42/pc and I would need two of them plus they charge half hour labor....This aint cool as Nissan should take care of this just like any other recalls....

I gotta look around for a DIY on the penny trick if it works out...

DEpointfive0 · 05-08-2013, 01:30 PM

Quote:

Originally Posted by seahorse12

I called the dealer and as my car is out of warranty now, they wont fix it for free. Parts are about $42/pc and I would need two of them plus they charge half hour labor....This aint cool as Nissan should take care of this just like any other recalls....

I gotta look around for a DIY on the penny trick if it works out...

Did you try my solution? The post is 2 above yours

SouthArk370Z · 05-08-2013, 02:35 PM

Quote:

Originally Posted by seahorse12

I called the dealer and as my car is out of warranty now, they wont fix it for free. Parts are about $42/pc and I would need two of them plus they charge half hour labor....This aint cool as Nissan should take care of this just like any other recalls....

I gotta look around for a DIY on the penny trick if it works out...

The "penny trick" is very easy to do. Just give the units a quarter turn and they fall out. Peel the rubber boot off of the mount and stick the penny in the bottom of the boot (I used a nickel). Slip the boot + coin back on the mount and re-install. Voila! You may need to add coins in different combos (eg, two pennies or a penny plus a nickel) to get just the right push from the spring.

For me, it made things better but it still didn't open every time so I had the dealer replace them with the stronger ones (I was still under warranty).

It's not quite as easy to do but DE.50's hatch weight removal trick will probably help (see link in his post above).

burgerga · 05-18-2014, 03:22 PM

That TSB looks like it only applies to '09 models but I definitely have this issue on my '11. Won't open at all without pressing the button and lifting at the same time. It's still got a bit of warranty left, will they cover the fix?

Drex · 05-18-2014, 03:42 PM

this happens often in cold weather to me, but not in warm weather. not too bothersome imo.

SouthArk370Z · 05-18-2014, 03:51 PM

If you can't get them upgraded under warranty, you can buy your own and DIY the swap. Very easy job; no tools required.

Or use the "nickel in the boot" trick (several threads about that on this site). I did that while waiting for the dealer to get parts and it worked quite well.

zefaulter · 05-25-2014, 11:58 AM

I used DE's DIY which fixed the problem but I also put in couple of pennies just in case. Pain in the *** when you have **** in one hand and hatch doesn't open

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

02-19-2013, 11:01 PM	#1 (permalink)
wilsonp A True Z Fanatic Join Date: Jul 2010 Location: Virginia Posts: 1,134 Drives: 2009 Touring Sp Nav Rep Power: 17	There's a TSB for the stuck hatch - you should still be covered. __________________ 2014 Cayman S PDK Sport Chrono White/Black Was 2009 370Z Touring Sport+Nav 7AT Metallic Black/Persimmon Was 1991 NSX Auto Black/Black

02-19-2013, 11:28 PM	#2 (permalink)
Huck A True Z Fanatic Join Date: Jan 2012 Location: Cocoa, Florida Age: 42 Posts: 5,075 Drives: Pantydropper machine Rep Power: 34	Even if it's not under warranty? I was under the impression that only for a recall would they fix stuff out of warranty. Sent from my iPizzle using magic and new-fangled science stuff __________________ VLEDS \| Evo-R \| Moddiction \| CF Hood Struts \| F.I. CF CBE & LTH \| Stillen CAI \| NST Pulleys \| UpRev \| Z1 \| M7 \| Status \| Forgestar \| PSS \| Whiteline \| SPL \| SPC \| Kenwood \| Zenclosure \| Kicker \| Alpine Type R

02-20-2013, 09:18 AM	#4 (permalink)
Huck A True Z Fanatic Join Date: Jan 2012 Location: Cocoa, Florida Age: 42 Posts: 5,075 Drives: Pantydropper machine Rep Power: 34	Ok that's what I thought. The car was Just over 3 years old when I bought it, so the factory warranty had expired. I purchased the extended warranty, but it apparently doesn't cover this problem. So no, the bad springs were not reported under the factory warranty, therefore I'm SOL. Sent from my iPizzle using magic and new-fangled science stuff __________________ VLEDS \| Evo-R \| Moddiction \| CF Hood Struts \| F.I. CF CBE & LTH \| Stillen CAI \| NST Pulleys \| UpRev \| Z1 \| M7 \| Status \| Forgestar \| PSS \| Whiteline \| SPL \| SPC \| Kenwood \| Zenclosure \| Kicker \| Alpine Type R

02-20-2013, 09:03 PM	#5 (permalink)
fjpthree Base Member Join Date: May 2011 Location: Maryland Posts: 67 Drives: 09 Touring/Sport/Nav Rep Power: 14	My dealer was jerking me around as well. Called Nissan and they got in contact with the dealer. Dealer agreed to replace springs (warranty expired 6 months ago) under warranty. Never hurts to call Nissan and make some noise. You know the expression, "squeaky wheel gets the grease!" DEpointfive0 likes this.

02-20-2013, 10:47 PM	#6 (permalink)
gotchu99 Base Member Join Date: Feb 2011 Location: ny Posts: 86 Drives: '09 370z black mt, Rep Power: 15	I had my springs replaced last year. The new longer ones still don't pop the trunk. Virtually no difference from the original short ones. I wasn't charged anything for them, but was a waste of time. 370zproject likes this.

04-02-2013, 10:28 PM	#8 (permalink)
Tiny Tokes Base Member Join Date: Jan 2013 Location: Lake Fenton, Michigan Posts: 45 Drives: 2012 370Z Nismo #379 Rep Power: 13	Just bought my 2012 Nismo and I have to use the "double click" method to make it open... wth?

05-08-2013, 01:19 PM	#9 (permalink)
seahorse12 Base Member Join Date: Nov 2010 Location: Houston Posts: 29 Drives: 09 370 Touring Rep Power: 15	I called the dealer and as my car is out of warranty now, they wont fix it for free. Parts are about $42/pc and I would need two of them plus they charge half hour labor....This aint cool as Nissan should take care of this just like any other recalls.... I gotta look around for a DIY on the penny trick if it works out...

05-18-2014, 03:22 PM	#12 (permalink)
burgerga Base Member Join Date: May 2014 Location: Seattle, Washington Age: 34 Posts: 48 Drives: '11 370z Nismo #466 Rep Power: 11	That TSB looks like it only applies to '09 models but I definitely have this issue on my '11. Won't open at all without pressing the button and lifting at the same time. It's still got a bit of warranty left, will they cover the fix? __________________ 2011 370z nismo #466 Magnetic Black Motordyne E370 Exhaust w/ ARTs \| Swift Springs \| GTR Wheels

05-18-2014, 03:42 PM	#13 (permalink)
Drex Enthusiast Member Join Date: Apr 2011 Location: Maryland Posts: 498 Drives: '11 370z MB 6MT SP Rep Power: 14	this happens often in cold weather to me, but not in warm weather. not too bothersome imo. __________________ 2011 Nissan 370z \| 6MT \| Magnetic Black \| Sport Package

05-18-2014, 03:51 PM	#14 (permalink)
SouthArk370Z Premium Member Join Date: Nov 2010 Location: South Arkansas Posts: 8,435 Drives: 2014 Challenger Rep Power: 324198	If you can't get them upgraded under warranty, you can buy your own and DIY the swap. Very easy job; no tools required. Or use the "nickel in the boot" trick (several threads about that on this site). I did that while waiting for the dealer to get parts and it worked quite well. __________________ Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

05-25-2014, 11:58 AM	#15 (permalink)
zefaulter A True Z Fanatic Join Date: Jan 2013 Location: Toronto, Canada Posts: 1,983 Drives: 40th 370Z Rep Power: 28	I used DE's DIY which fixed the problem but I also put in couple of pennies just in case. Pain in the * when you have ** in one hand and hatch doesn't open DEpointfive0 and burgerga like this.

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