Nissan 370Z Forum

Nissan 370Z Forum (http://www.the370z.com/)
-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   !!For 370Z Owners with the Stuck Hatch Release Issue!! (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/7681-370z-owners-stuck-hatch-release-issue.html)

Mr Ed 09-30-2009 05:33 PM

Quote:

Originally Posted by GTRFAN (Post 206769)
I picked up my replacement hatch springs today. Works perfectly now! I got them free under warranty. The service manager said there is an official bulletin coming out for the 370z soon for this issue so it was easy for him to get the part approved. (Australia)

well i am still waiting cos my Nissan service place wont do nothing until TSB is issued....

i hardly open the rear hatch so its not here nor there... but i want it fixed for the principle

vipor 10-01-2009 07:11 AM

A Nissan dealer replaced my hatch springs yesterday, and they work almost too well, lol. I'll post pics and part numbers Friday when I have some free time (and am not at work.) They are at least an inch longer than the factory ones, and do a damned good job of popping the hatch. I actually think that once they are a little more broken in they will rest a smidge lower, but it's not too bad. I think 1/16 to 1/8" is all the gap is off by, it still lines up with the rear bumper pretty well.

The dealer handled this under warranty, even though I didn't purchase the car from them. They had to order the part, and do the replacement (I couldn't just pick up the parts.) I showed them the image of the new part, and they were aware of the 350Z TSB for the same issue. Hopefully everyone else will have good luck with this as well. Like I said, I'll be posting part numbers and images later. I may scan my invoice also so you guys can show the dealer you bring your cars to, it may help things along until there's an official TSB.

kdo2milger 10-01-2009 07:48 AM

Quote:

Originally Posted by vipor (Post 218142)
Initially I had about a 75% success rate when popping my hatch and thought little about it. About a month or so ago I was working on some projects around the house and it seemed more like 0%. It was hotter (than now) and was getting a lot more use. I'm at the dealer right now getting the springs replaced and I go to show the new service tech and it worked 2 out of 2 times, lol.

Quote:

Originally Posted by vipor (Post 218930)
A Nissan dealer replaced my hatch springs yesterday, and they work almost too well, lol. I'll post pics and part numbers Friday when I have some free time (and am not at work.) They are at least an inch longer than the factory ones, and do a damned good job of popping the hatch. I actually think that once they are a little more broken in they will rest a smidge lower, but it's not too bad. I think 1/16 to 1/8" is all the gap is off by, it still lines up with the rear bumper pretty well.

The dealer handled this under warranty, even though I didn't purchase the car from them. They had to order the part, and do the replacement (I couldn't just pick up the parts.) I showed them the image of the new part, and they were aware of the 350Z TSB for the same issue. Hopefully everyone else will have good luck with this as well. Like I said, I'll be posting part numbers and images later. I may scan my invoice also so you guys can show the dealer you bring your cars to, it may help things along until there's an official TSB.

was it a different pn than shown in image on first page?

vipor 10-01-2009 12:32 PM

I was told by the dealer that the part shown on the first page has been replaced as well. Not sure on the difference between v2 and v3.

semtex 10-01-2009 01:00 PM

This just started happening to me intermittently this week. Not the end of the world, but a little annoying.

kdo2milger 10-01-2009 03:06 PM

Quote:

Originally Posted by vipor (Post 219094)
I was told by the dealer that the part shown on the first page has been replaced as well. Not sure on the difference between v2 and v3.

thats interesting...when you get it would take some pics for us here...

Quote:

Originally Posted by semtex (Post 219120)
This just started happening to me intermittently this week. Not the end of the world, but a little annoying.

hm...its gotta be the springs loosing their rigidity over time...mine did it right off the bat from the dealership though...

FricFrac 10-01-2009 03:38 PM

Quote:

Originally Posted by vipor (Post 218930)
A Nissan dealer replaced my hatch springs yesterday, and they work almost too well, lol. I'll post pics and part numbers Friday when I have some free time (and am not at work.) They are at least an inch longer than the factory ones, and do a damned good job of popping the hatch. I actually think that once they are a little more broken in they will rest a smidge lower, but it's not too bad. I think 1/16 to 1/8" is all the gap is off by, it still lines up with the rear bumper pretty well.

The dealer handled this under warranty, even though I didn't purchase the car from them. They had to order the part, and do the replacement (I couldn't just pick up the parts.) I showed them the image of the new part, and they were aware of the 350Z TSB for the same issue. Hopefully everyone else will have good luck with this as well. Like I said, I'll be posting part numbers and images later. I may scan my invoice also so you guys can show the dealer you bring your cars to, it may help things along until there's an official TSB.


I got mine covered under warranty as well at a different dealership than I got my car from. The parts are in (had a flaw in the steering wheel so they are replacing the air bag, etc) but I haven't booked a time yet to get them installed.

Lloydy 10-02-2009 10:57 AM

OK it's getting worse now, happening pretty my every time I open my trunk and starting to really annoy me.

Guess I need to try the dealer again! Hopefully this time it will do it while I'm there and not make me look stupid like last time.

Vipor, which DFW dealer did you use?

Bumble Zee 10-02-2009 11:25 AM

I concur, I too will need to pay a friendly visit to my neighborhood nissan. Mine's just started doing this the first time I pop the trunk daily.
Lloydy, where about dallas are you at? Had I cross path with you before?
I cross path with 3 Z, red, PG, and Silver I guess...
Vipor: Please give us the info

Bumble Zee 10-02-2009 11:27 AM

By the way, mine's only 700 miles and there are only few times I open up the trunk <50 times I'll say

Shift 10-02-2009 12:57 PM

Just stoped at Carmax where I got the best deal on my Z. An so far the best CS. They hook me up with package oil changes for 31.61 yes Ester oil. Hooked me up with a discounted Nismo S spoiler. Anyway told them about the hatch not opening after using the new springs for the nismo spoiler. They looked at it for maybe ten Mins tops. Said no problem we've ordered the parts needed top fix, it should be in by next Friday.

vipor 10-02-2009 01:03 PM

I purchased my car from Jerry's Weatherford, and I highly recommend them. I had my service done at Texas Nissan in Grapevine, and they were helpful in that respect. (The salesperson and his manager I spoke with about purchasing a car dissuaded me from buying the car there.)

Read my above posts for the story, here's some pictures. There are pics in my album of the car with the hatch open and closed to show how well the new springs work.

The newest part number for these springs is 84415-CD71A, not to be confused with the 84415-CD715 from before. I'm unsure what the difference between the 2 is.

Nissan 370Z Forum - vipor's Album: Rear Hatch Springs

http://www.the370z.com/members/vipor...new-spring.jpg
http://www.the370z.com/members/vipor...gs-invoice.jpg

kdo2milger 10-02-2009 04:03 PM

:tup: great Job Vipor, i printed your invoice and will be taking it to my dealer tomorrow to see what they have to say...

vipor 10-03-2009 12:31 PM

Quote:

Originally Posted by kdo2milger (Post 220278)
:tup: great Job Vipor, i printed your invoice and will be taking it to my dealer tomorrow to see what they have to say...

Awesome, good luck!

Lloydy 10-05-2009 01:38 PM

Quote:

Originally Posted by Bumble Zee (Post 219976)
I concur, I too will need to pay a friendly visit to my neighborhood nissan. Mine's just started doing this the first time I pop the trunk daily.
Lloydy, where about dallas are you at? Had I cross path with you before?
I cross path with 3 Z, red, PG, and Silver I guess...
Vipor: Please give us the info

You may well have done, I've seen a MB and a PG one a couple of times now. I'm around the University/Highland Park area.

Vipor thanks for the invoice, I will be taking that in to show my dealer too.


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