!!For 370Z Owners with the Stuck Hatch Release Issue!!

cames4 · 01-08-2012, 06:24 PM

Quote:

Originally Posted by 2004YZFR1

They shouldn't charge you anything to change them out. This should be done under warranty and or the TSB on this problem.

After dealing with the original springs; adding a penny myself and then having them replaced, I am back to adding a penny to each spring this time around. This is an issue that is very small but still annoying when spending 35+K on a car. I am reconsidering our plan to purchase a G37 Infinity for my wife this year after this particular experience. I am considering going back to Honda which we have owned for the past 15 years. Really too bad as I was also looking at the GT-R for 2013.

If Nissan can’t get springs right, not sure I trust them on the other components.

aero-head · 01-28-2012, 01:49 PM

Hey everyone! Long-time reader, first time poster :-P

When I first got my Z last spring the hatch opened normally, but lately it would not open far enough to clear the latch unless I lifted while holding the release button (tough to do with a handful of grocery bags). I called the dealership and mentioned the TSB, but they said they'd have to look at it on a weekday, which seems ridiculous since it took me 2 minutes to fix after reading this thread. Of course this was the same service rep who always stares blankly at me when I ask for anything more complicated than an oil change. Anyway I'll see if I can get the longer springs for free when I go for scheduled maintenance next weekend. I'll take the pennies out first of course - using 2 per side seems to work for now, but I'll have to watch and make sure the rubber bellows don't fall off since they were originally glued to the upper part of the assembly.

4 cents vs. $64... the370z.com is 1600 times more cost-effective than Nissan! :-D

cdoxp800 · 02-12-2012, 06:34 PM

I have a 2011 Nismo now having this Very issue..

CZero · 02-29-2012, 07:39 PM

My 09 has now begun doing this very thing. I bought my car as a returned lemon car for this very issue... Got the car for a great price for such a small nuisance, but I figured they would have fixed this issue before reselling it...

Have owned the car just over a year.

Jordo! · 02-29-2012, 08:57 PM

Mine's a 2010 and occasionally does this...

EDIT: Fixed with WD40

rudi · 03-01-2012, 03:27 PM

Cooler this morning so mine stuck again.

Speedy · 03-07-2012, 10:55 AM

Mine does this every time. I didn't even realize there was a TSB for this. Gonna see if they'll just send me the new springs and I'll swap them myself. Glad I found this....been hard juggling bags and getting the hatch open.

ptnewton · 03-08-2012, 06:15 AM

Yes, my 2009, was fine, then it started only once in a while. Now it is every time.

ZForce · 03-08-2012, 10:39 PM

Cold weather will cause it to stick more frequently. Said it before, video tape it and playback at dealership for TSB repair......I will be going on my second hatch springs. The first replacement lasted about 18 months.

Mikes350z · 03-15-2012, 09:25 AM

Bumping this alive...

Went to my dealer today for an oil change/consumption test and also the rear hatch TSB... The TSB is in effect for all 2009's and still active so the dealer is ordering new springs and will call me when they are in to replace free of charge... just wanted to keep used buyers in the loop like myself who have an '09 with this issue...

Also oil consumption is being monitored by my dealer now

but it only seems to be half a quart every 1,000-1,500 as long as i watch it regularly and get routine oil changes every 3-4K should be fine...

GaleForce · 03-15-2012, 11:06 AM

Thanks for bringing this up. I need to bring it to my dealers attention.

slo · 03-28-2012, 10:57 AM

Exactly what I was looking for..... This happens about once a week for me.

GaleForce · 03-28-2012, 12:45 PM

Just had my springs replaced with the new springs. Hatch pops up like a champ now.

370zproject · 03-28-2012, 06:41 PM

mine is starting to act p once more this is my second set XD

Mikes350z · 03-28-2012, 07:21 PM

Had the hatch springs come in and replaced this past saturday March 24 and havent had a problem since, even with the cold weather this week, 40's.

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

02-12-2012, 06:34 PM	#723 (permalink)
cdoxp800 A True Z Fanatic Join Date: May 2009 Location: FL Posts: 1,337 Drives: 2011 Nismo Rep Power: 19	I have a 2011 Nismo now having this Very issue.. __________________ 2011 Brilliant Silver NISMO 370z. #: 0046. PPE LTH \| MillSpec Cats \| F.I Exhaust \| Akuma Intakes \| Rotora 6/4 Brakes

02-29-2012, 07:39 PM	#724 (permalink)
CZero Base Member Join Date: Mar 2011 Location: Houston Posts: 116 Drives: 370z, 951, ST3 Rep Power: 14	My 09 has now begun doing this very thing. I bought my car as a returned lemon car for this very issue... Got the car for a great price for such a small nuisance, but I figured they would have fixed this issue before reselling it... Have owned the car just over a year. __________________ 2006 Lotus Elise \| 2009 370z - Back to stock \| 1986 951 - big turbo goodness \| 2012 triumph ST3

02-29-2012, 08:57 PM	#725 (permalink)
Jordo! A True Z Fanatic Join Date: May 2010 Location: nirvana Posts: 6,394 Drives: 2023 NATM Rep Power: 418	Mine's a 2010 and occasionally does this... EDIT: Fixed with WD40 __________________ Enjoy it. Destroy it. Last edited by Jordo!; 02-29-2012 at 09:41 PM.

03-15-2012, 09:25 AM	#730 (permalink)
Mikes350z Base Member Join Date: Oct 2011 Location: Bergen County, NJ Posts: 248 Drives: 09 370Z MagBlack M6 Rep Power: 14	Bumping this alive... Went to my dealer today for an oil change/consumption test and also the rear hatch TSB... The TSB is in effect for all 2009's and still active so the dealer is ordering new springs and will call me when they are in to replace free of charge... just wanted to keep used buyers in the loop like myself who have an '09 with this issue... Also oil consumption is being monitored by my dealer now but it only seems to be half a quart every 1,000-1,500 as long as i watch it regularly and get routine oil changes every 3-4K should be fine... __________________ '09 370Z Touring w/Sport & Nav 6-Speed Magnetic Black Persimmon HKS NAV Tool Backup Camera 35% Tint SOLD 2015 Jeep Grand Cherokee Altitude Dark Gray

01-28-2012, 01:49 PM	#722 (permalink)
aero-head Base Member Join Date: Jan 2012 Location: Scottsdale, AZ Posts: 7 Drives: 2019 SprtTouring 6MT Rep Power: 13	Hey everyone! Long-time reader, first time poster :-P When I first got my Z last spring the hatch opened normally, but lately it would not open far enough to clear the latch unless I lifted while holding the release button (tough to do with a handful of grocery bags). I called the dealership and mentioned the TSB, but they said they'd have to look at it on a weekday, which seems ridiculous since it took me 2 minutes to fix after reading this thread. Of course this was the same service rep who always stares blankly at me when I ask for anything more complicated than an oil change. Anyway I'll see if I can get the longer springs for free when I go for scheduled maintenance next weekend. I'll take the pennies out first of course - using 2 per side seems to work for now, but I'll have to watch and make sure the rubber bellows don't fall off since they were originally glued to the upper part of the assembly. 4 cents vs. $64... the370z.com is 1600 times more cost-effective than Nissan! :-D

03-01-2012, 03:27 PM	#726 (permalink)
rudi Enthusiast Member Join Date: Jun 2009 Location: Australia Posts: 306 Drives: 370Z Australian Spec Rep Power: 16	Cooler this morning so mine stuck again.

03-07-2012, 10:55 AM	#727 (permalink)
Speedy Enthusiast Member Join Date: Jan 2012 Location: TN Posts: 390 Drives: check my signature Rep Power: 13	Mine does this every time. I didn't even realize there was a TSB for this. Gonna see if they'll just send me the new springs and I'll swap them myself. Glad I found this....been hard juggling bags and getting the hatch open.

03-08-2012, 06:15 AM	#728 (permalink)
ptnewton Base Member Join Date: May 2010 Location: Clarksville, MD Posts: 5 Drives: 2009 370z Black TS 6 Rep Power: 15	Yes, my 2009, was fine, then it started only once in a while. Now it is every time.

03-08-2012, 10:39 PM	#729 (permalink)
ZForce A True Z Fanatic Join Date: Jul 2009 Location: Roseville, CA Posts: 2,359 Drives: 09 370Z Tour + Sport Rep Power: 21	Cold weather will cause it to stick more frequently. Said it before, video tape it and playback at dealership for TSB repair......I will be going on my second hatch springs. The first replacement lasted about 18 months.

03-15-2012, 11:06 AM	#731 (permalink)
GaleForce A True Z Fanatic Join Date: Aug 2011 Location: Ontario, Canada Posts: 21,749 Drives: Varis Arising II Rep Power: 51865	Thanks for bringing this up. I need to bring it to my dealers attention. __________________ >>>GaleForce's Build<<< >>>FaceBook @3GsCustoms<<<>>>Instagram @GaleForce370z<<< Varis Kamikaze-Z

03-28-2012, 10:57 AM	#732 (permalink)
slo Base Member Join Date: Mar 2012 Location: denver Posts: 240 Drives: 370, TBSS, ZX10r Rep Power: 13	Exactly what I was looking for..... This happens about once a week for me. __________________ My introduction Thank you to my 2012 season motorcycle sponsors Colorado Powersports - TFOG Wheelsports - SIDI Boots - Scorpion Helmets TechSpec USA - HotBodies Racing - ASV Inventions

03-28-2012, 12:45 PM	#733 (permalink)
GaleForce A True Z Fanatic Join Date: Aug 2011 Location: Ontario, Canada Posts: 21,749 Drives: Varis Arising II Rep Power: 51865	Just had my springs replaced with the new springs. Hatch pops up like a champ now. __________________ >>>GaleForce's Build<<< >>>FaceBook @3GsCustoms<<<>>>Instagram @GaleForce370z<<< Varis Kamikaze-Z

03-28-2012, 06:41 PM	#734 (permalink)
370zproject A True Z Fanatic Join Date: Jul 2009 Location: Memphis Age: 35 Posts: 16,104 Drives: 09 A/T 370z blue Rep Power: 53	mine is starting to act p once more this is my second set XD __________________ Brake Upgrade Package ate blue, hawk hp ceramic pads, and slotted rotors

03-28-2012, 07:21 PM	#735 (permalink)
Mikes350z Base Member Join Date: Oct 2011 Location: Bergen County, NJ Posts: 248 Drives: 09 370Z MagBlack M6 Rep Power: 14	Had the hatch springs come in and replaced this past saturday March 24 and havent had a problem since, even with the cold weather this week, 40's. __________________ '09 370Z Touring w/Sport & Nav 6-Speed Magnetic Black Persimmon HKS NAV Tool Backup Camera 35% Tint SOLD 2015 Jeep Grand Cherokee Altitude Dark Gray

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