Nissan 370Z Forum

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-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   !!For 370Z Owners with the Stuck Hatch Release Issue!! (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/7681-370z-owners-stuck-hatch-release-issue.html)

dlmartin81 02-22-2010 08:39 PM

Quote:

Originally Posted by antman22 (Post 407916)
most folks have had pretty good luck with getting their svc dept to order the parts even if you can't recreate the issue right there.

i couldn't reproduce it the day i went, but since i had the printout of the tsb he was cool with it and ordered the springs.

I went to the dealer last Friday after work and it did not pass the test. :happydance: So they ordered the lift-springs and they should be in mid week. :tup: I also had the TSB printout with me and showed it to the service manager and he wasn't even aware of it. The TSB did have a date of Jan-2010, so I guess it's possible.

tjlazer 02-22-2010 09:25 PM

Quote:

Originally Posted by antman22 (Post 407916)
most folks have had pretty good luck with getting their svc dept to order the parts even if you can't recreate the issue right there.

i couldn't reproduce it the day i went, but since i had the printout of the tsb he was cool with it and ordered the springs.

Not me so easy for me! I made the appt. Went in and they checked it out. Took an hour. Took time off work, went to grab lunch, came back and they said "We checked it out and it worked great everytime. If it gets worse call us and we can take a look at it again. But we have to validate the problem before we can replace parts." I said fine and left. A few weeks later, after reading that others were able to call it in or just have the dealer order the part. I called back and mentioned it is still doing it on occasion and also mentioned the TSB and said could you just get order the damn part! The service guy went on to tell me again that they have to "see it doing it themselves" or they will not order/fix it. At this point I thought. No more Mr. Nice white guy. I decided to get darn rude at this point and raised my voice! I demanded to speak to the Service Manager! After a few minutes on hold (apparently being filled in on my request/behaviour.) He said, since it's a TSB he will just order the part for me! Lets see what happens.... :owned:

gumpy 02-23-2010 05:19 PM

Just got the springs changed, seems to work fine at the moment but will keep an eye on it... the technican had difficultly getting the springs off at the start ><

Vegitto-kun 02-23-2010 06:35 PM

went to the garage. nissan hasn't issued the spring replacement in belgium yet. but they lowered the part where the hatch latches unto so that it is a tighter fit meaning the springs fly open harder causing the hatch to open up without any problems

IMWEZL 02-24-2010 03:47 PM

I got this done today at the dealer and now I can hear some more road noise and there is a noticeable gap between the hatch and the body.

Is there a way to adjust the new springs? I might just go back to the original springs and pop the hatch twice. lol

vipor 02-24-2010 03:47 PM

Give it a little time, they will probably settle at least a little. Haven't heard of anyone else having more noise after the swap

gumpy 02-24-2010 06:14 PM

yeah i haven't noticed a noise change either... man you must have got uber srpings...

what i'd be worried about is water leaking in if the gap is large enough...

ejrives 02-24-2010 08:34 PM

got mine changed yesterday, so glad! i couldn't take it anymore

kdoske 03-12-2010 09:54 PM

My car just started doing this every once and while. It is very annoying. Guess I'm gonna have to take it in and hope they fix it.

dlmartin81 03-13-2010 10:23 AM

UPDATE: Got my new springs the other day and now the hatch pops up like a charm. To me the new springs didn't look much different than the old ones, other than being stiffer. Other than that, they were the same length.

theDreamer 03-13-2010 10:31 AM

Quote:

Originally Posted by dlmartin81 (Post 443528)
UPDATE: Got my new springs the other day and now the hatch pops up like a charm. To me the new springs didn't look much different than the old ones, other than being stiffer. Other than that, they were the same length.

If you go back a few pages I posted some pictures of the new ones. I think Nissan kept the same housing but changed the internal spring (higher rating), but earlier revisions of the hatch spring housing was different.

Zvengeance 03-13-2010 03:33 PM

I got mine replaced this week. All I did was talk to the maintenance manager about the problem. I then asked for an email so I could send the tech bulletin from Nissan that was linked here. She did some researched and called me 2 days later to tell me that the part was being ordered.

Huge difference since it was changed.

Thank you to everyone that posted the link.

OldGuy 03-13-2010 05:46 PM

My Z does not have the spoiler and have no problem with the hatch opening. I am wondering out loud if it is the weight of the spoiler that necessitates the heavier duty springs.

RCZ 03-13-2010 05:55 PM

I have this issue :(

370Zsteve 03-13-2010 05:59 PM

Quote:

Originally Posted by RCZ (Post 444122)
I have this issue :(

Do it! I'm getting the springs replaced Monday.


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