!!For 370Z Owners with the Stuck Hatch Release Issue!!

ltp · 01-27-2010, 02:40 PM

Went to the dealer for maintain service and was told that Nissan just came out an TSB the sticky hatch problem.
The dealer is ordering a new set of springs for me at no charge.

Mark5092 · 01-27-2010, 03:06 PM

Quote:

Originally Posted by ltp

Went to the dealer for maintain service and was told that Nissan just came out an TSB the sticky hatch problem.
The dealer is ordering a new set of springs for me at no charge.

My dealer called today and informed me of the TSB and that my parts were ordered.

theDreamer · 01-27-2010, 03:07 PM

I might stop by a dealership, can I go to any dealership (the one I bought my Z from is 45 minutes away)?

wishihadnav · 01-27-2010, 03:10 PM

nice to know theres a TSB on this..my local stealorship is tring to charge me.

coaster · 01-27-2010, 03:47 PM

I just got back from having my car serviced and talked to them about the issue. At first, the tech told me he could not reproduce the problem. So when I got my car back, I talked briefly with the Service Consultant, and he told me that there was a TSB available and that I will have the replacement parts next week. Woohoo. Let me see if I can get the TSB from him. Maybe there is some hope for this issue!

vipor · 01-27-2010, 03:48 PM

Quote:

Originally Posted by theDreamer

I might stop by a dealership, can I go to any dealership (the one I bought my Z from is 45 minutes away)?

I had mine done at a different dealer.

theDreamer · 01-27-2010, 03:49 PM

Quote:

Originally Posted by vipor

I had mine done at a different dealer.

Sounds good, never really have had to deal with service departments, so hoping this is something I can just walk in on them, ask about it and leave after they order it.

vipor · 01-27-2010, 03:50 PM

Yep, just don't back down. Now that the TSB is out (so it seems) it should be easy.

coaster · 01-27-2010, 07:22 PM

Hey guys, I just asked my service consultant to fax over the TSB. The Classification number is BT10-004 and the Reference number is NTB10-014. AS stated before, the part number is 84415-1EA1E. Hope that helps.

antman22 · 01-27-2010, 07:30 PM

So, if we take all that info to the svc dept, they should be able to order the parts and let us go on our merry way?

coaster · 01-27-2010, 07:47 PM

Quote:

Originally Posted by antman22

So, if we take all that info to the svc dept, they should be able to order the parts and let us go on our merry way?

That should be the case. One note though. On the TSB, it states that the applied dates are for "Vehicles built before Obtober 6, 2009". Just a heads up.

Red370 · 01-27-2010, 07:57 PM

ya know guys, the penny trick is a 2 minute fix...

theDreamer · 01-27-2010, 08:09 PM

Quote:

Originally Posted by Red370

ya know guys, the penny trick is a 2 minute fix...

But the penny trick can still fail, this is an official fix from Nissan and only takes a bit of time in the end. I really do not have time to mess with it, but I stopped by tonight to talk to Nissan dealership and all the techs were gone. They filled out all the paperwork and have the last two springs in stock with a reserve tag with my name on them for 8AM tomorrow. Drop my car off and they said tops of one hour to fix it.

coaster · 01-27-2010, 11:52 PM

Quote:

Originally Posted by theDreamer

But the penny trick can still fail, this is an official fix from Nissan and only takes a bit of time in the end. I really do not have time to mess with it, but I stopped by tonight to talk to Nissan dealership and all the techs were gone. They filled out all the paperwork and have the last two springs in stock with a reserve tag with my name on them for 8AM tomorrow. Drop my car off and they said tops of one hour to fix it.

The 2 Penny trick works fine for me, when the weather is warmer outside. But.. on the cold nights, it still fails :-(. Oh wells, I should have new springs next week. Good luck guys!

CAN-ZED · 01-28-2010, 09:06 AM

Quote:

Originally Posted by ltp

Went to the dealer for maintain service and was told that Nissan just came out an TSB the sticky hatch problem.
The dealer is ordering a new set of springs for me at no charge.

Does anyone have the actual TSB #
I called my dealer last week and he said there is nothing he is aware of for this issue, said he checked with Nissan tech line

View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!)	403	38.82%
YES (Sometime)	452	43.55%
NO (Never!)	183	17.63%
Voters: 1038. You may not vote on this poll

01-27-2010, 02:40 PM	#361 (permalink)
ltp Base Member Join Date: Jan 2009 Location: Nothern California Posts: 165 Drives: 370Z Black on Black Rep Power: 16	TSB for 370Z stuck hatch came out today Went to the dealer for maintain service and was told that Nissan just came out an TSB the sticky hatch problem. The dealer is ordering a new set of springs for me at no charge.

01-27-2010, 03:07 PM	#363 (permalink)
theDreamer A True Z Fanatic Join Date: Feb 2009 Location: Texas Posts: 30,879 Drives: 370z Rep Power: 4210	I might stop by a dealership, can I go to any dealership (the one I bought my Z from is 45 minutes away)? __________________ theDreamer's Z // Fast Intentions // Uprev // GTM // HKS // TEIN theDreamer's Silvia // URAS // GREDDY Houston Zs // Facebook // Twitter // Instagram

01-27-2010, 03:47 PM	#365 (permalink)
coaster Base Member Join Date: Dec 2008 Location: San Jose Posts: 249 Drives: 09 370z PW 6MT Rep Power: 16	I just got back from having my car serviced and talked to them about the issue. At first, the tech told me he could not reproduce the problem. So when I got my car back, I talked briefly with the Service Consultant, and he told me that there was a TSB available and that I will have the replacement parts next week. Woohoo. Let me see if I can get the TSB from him. Maybe there is some hope for this issue! __________________ Cars owned: DC2/AP1/NA2/FG2/Z33/Z34/R35

01-27-2010, 03:50 PM	#368 (permalink)
vipor A True Z Fanatic Join Date: Aug 2009 Location: Euless, TX [ DFW ] Age: 42 Posts: 13,531 Drives: Nismo 09-0183 QAB Rep Power: 49	Yep, just don't back down. Now that the TSB is out (so it seems) it should be easy. __________________ 2009 NISMO # 0193 \| QAB \| Albums! \| 05.04.10 (Dynojet) 291.94hp/248.28tq Oil Cooler (DIY) \| Custom Headlights \| GTSPEC Braces \| F.I. Long Tube Headers

01-27-2010, 03:10 PM	#364 (permalink)
wishihadnav A True Z Fanatic Join Date: Nov 2009 Location: 90090 Posts: 1,851 Drives: Force Fed Nismo Rep Power: 184	nice to know theres a TSB on this..my local stealorship is tring to charge me.

01-27-2010, 07:22 PM	#369 (permalink)
coaster Base Member Join Date: Dec 2008 Location: San Jose Posts: 249 Drives: 09 370z PW 6MT Rep Power: 16	Hey guys, I just asked my service consultant to fax over the TSB. The Classification number is BT10-004 and the Reference number is NTB10-014. AS stated before, the part number is 84415-1EA1E. Hope that helps. __________________ Cars owned: DC2/AP1/NA2/FG2/Z33/Z34/R35

01-27-2010, 07:30 PM	#370 (permalink)
antman22 Track Member Join Date: Dec 2009 Location: Dallas TX Posts: 597 Drives: 09 PG 370z 7AT Rep Power: 16	So, if we take all that info to the svc dept, they should be able to order the parts and let us go on our merry way?

01-27-2010, 07:57 PM	#372 (permalink)
Red370 A True Z Fanatic Join Date: Jul 2009 Location: Kaiserslautern, Germany Posts: 4,391 Drives: your mom to church Rep Power: 296	ya know guys, the penny trick is a 2 minute fix... __________________ 2011 Mustang 5.0 \| 3.55's \| Lethal Performance off road H-Pipe \| Magnaflow Muffler Delete \| JLT CAI/Bama tuned 417whp/ 404 ft/lbs

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