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!!For 370Z Owners with the Stuck Hatch Release Issue!!

Originally Posted by Zeto Yea I know but unfortunately my obligations don't let me coordinate a decent drop off time and to be honest with you I don't have the

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View Poll Results: Does your rear hatch get stuck?
YES (ALL THE TIME!!!) 403 38.82%
YES (Sometime) 452 43.55%
NO (Never!) 183 17.63%
Voters: 1038. You may not vote on this poll

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Old 12-07-2009, 04:57 PM   #271 (permalink)
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Originally Posted by Zeto View Post
Yea I know but unfortunately my obligations don't let me coordinate a decent drop off time and to be honest with you I don't have the patience to deal with the dealer.
That is how I am, I would love for the dealership to pay for it but I have little time to drive to any dealership most of the time. Though paying the money is not high on my list of things to pay for.
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Old 12-07-2009, 05:18 PM   #272 (permalink)
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Finally got the call that my springs were in, went there on Saturday morning to get them changed, fully expecting it to be a 2 minute job, but no, was told I had to leave the car there as it would be about 3 hours before they could do anything.
I offered to do it myself, "NO WAY" was the reply, "this is warranty work and has to be done by us". I showed them how easy the spings came out and they could do it very quickly, but stil NO!!!
So I left.
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Old 12-07-2009, 05:25 PM   #273 (permalink)
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in order for the dealer to get paid by nissan for the warranty repair they HAVE to do the work. they told me the same thing, but i already knew how all that worked.
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Old 12-07-2009, 05:36 PM   #274 (permalink)
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i wish it were as easy for you guys as it was for me...
when i first approached the service manager i asked him to come out side and take a look at them, i took one off to show him the simplicity of it...

a few days later service manager called me and told me to stop by when i had time, so i went by after work that day, and he installed them himself right there on the spot in the parking area where the cars line up to go in the bays to this dealership...

it litterally took him less than a minute to do the swap...
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Old 12-08-2009, 08:12 PM   #275 (permalink)
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whats weird is how intermittent this issue is...some get it right off the bat others dont have issues till 6 months down the road...

i can tell you know Dreamer once you get the longer ones like me and vipor have youll be glad you got them
Some cars are built in December 2008 (mine, has problem)....some cars are built in March 2009, eh? Does Nissan have just one plant where these are produced? I have no idea...anyone know?
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Old 12-08-2009, 08:14 PM   #276 (permalink)
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Originally Posted by nolan View Post
Cold does not have anything to do with hatch sticking. I live in FL and had the same problem all summer long. It started about five month after I purchases car.
I respectfully disagree. It only does it on mine when the temps drop below 40

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Old 12-08-2009, 08:14 PM   #277 (permalink)
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I installed my new springs and they are awesome! The trunk literally jumps at you lol!
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Old 12-09-2009, 02:09 AM   #278 (permalink)
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Originally Posted by 370Zsteve View Post
I respectfully disagree. It only does it on mine when the temps drop below 40


Same here! It only gets stuck when it's cold!
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Old 12-10-2009, 10:50 AM   #279 (permalink)
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Quote:
Originally Posted by kdo2milger View Post
possibly could have been done by the dealer too...they may have had problems while showing it to potential buyers and went ahead and ordered the longer springs and replaced them...
Could have but don't think so. If only dealers were that good! I live in OKC ..... the car came from a dealer in Lubbock, TX with 20 miles on the odometer. Also, I've never seen a dealer be that good about replacing defective parts on new cars. I also just bought a new SUV for the wife. It had deep scratches in 2 of the bright chrome finished wheels. They acted like they did not know about the damage although the car had been detailed before delivery. However, they did replace the wheels....I had not filled out the dealer evaluation survey so this helped.

BTW.........temp today is 13 degrees. My hatch opens perfectly.
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Old 12-10-2009, 03:14 PM   #280 (permalink)
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Mine does it. have to press button twice to get latch to release.

When I get more time I'll read back through this thread to fix
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Old 12-10-2009, 03:39 PM   #281 (permalink)
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just print out the invoice that i uploaded and take that to the dealer. the fact that it does not release properly and the proof that mine was taken care of under warranty for free should be enough. should..
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Old 12-11-2009, 09:40 PM   #282 (permalink)
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yeah starting happening to me yesterday. it seems it only happens when it's cold as hell outside. im in nyc, yesterday it was like 30 degrees outside, i had to press the button two or three times to get it to open.
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Old 12-11-2009, 10:49 PM   #283 (permalink)
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Originally Posted by TacoZ View Post
Same here! It only gets stuck when it's cold!
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yeah starting happening to me yesterday. it seems it only happens when it's cold as hell outside. im in nyc, yesterday it was like 30 degrees outside, i had to press the button two or three times to get it to open.
It just got cold here for the first time (30's at night) and now it is happening to me as well....... push once and it pops a little but doesn't unlatch, push again and it unlocks but doesn't lift up.
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Old 12-12-2009, 03:32 PM   #284 (permalink)
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just lift on the hatch (not spoiler) a little on the 2nd button-press and you can lift it through the latch. even if it is an intermittant problem or temperature dependant, it is STILL a problem. call Nissan and visit your dealer. new cars should NOT have quirks.
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Old 12-12-2009, 03:34 PM   #285 (permalink)
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just lift on the hatch (not spoiler) a little on the 2nd button-press and you can lift it through the latch. even if it is an intermittant problem or temperature dependant, it is STILL a problem. call Nissan and visit your dealer. new cars should NOT have quirks.
I'm with ya. There is actually one advantage in this rainy weather..... the hatch doesn't fly open and allow rain in the back of the car
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