*Voluntary Service Campaign Steering Lock Fix

equalme · 11-30-2013, 06:03 PM

NissanUSA said my VIN needs the recall done. I took it into my nearest Nissan dealer and the service advisor said they will need the car for a full day and I'd have to pay $35 for a loaner car...

SouthArk370Z · 11-30-2013, 06:22 PM

Quote:

Originally Posted by equalme

NissanUSA said my VIN needs the recall done. I took it into my nearest Nissan dealer and the service advisor said they will need the car for a full day and I'd have to pay $35 for a loaner car...

No need to keep the car all day. It's a 20 minute job. 30 if the mechanic is slow.

SVTNate · 01-20-2014, 01:31 PM

1/20/2014 - My car would not start this morning. The "key" light all the way to the left lights up (NOT the one that tells you there isn't a key in the car).

I can open the doors and hatch just fine (lock/unlock) but cannot start my car. I tried both keys and tried putting them in the port on the dash.

My dealer (Stadium Nissan in Orange CA) says that there is no recall announcement on my VIN (2010 Z). I am getting the car towed to the dealer tomorrow morning and they will diagnose the problem. The service writer I always deal with says that if their tech says it's the steering lock, they will be happy to call Nissan and see if we can get it covered (my car is out of warranty).

black_sedan · 01-21-2014, 07:15 PM

I got stranded like this a few weeks ago. I gave the steering lock module a few good hits and it started right up.

I went straight to the dealer and they found it wasnt done.

Quote:

Originally Posted by SVTNate

1/20/2014 - My car would not start this morning. The "key" light all the way to the left lights up (NOT the one that tells you there isn't a key in the car).

I can open the doors and hatch just fine (lock/unlock) but cannot start my car. I tried both keys and tried putting them in the port on the dash.

My dealer (Stadium Nissan in Orange CA) says that there is no recall announcement on my VIN (2010 Z). I am getting the car towed to the dealer tomorrow morning and they will diagnose the problem. The service writer I always deal with says that if their tech says it's the steering lock, they will be happy to call Nissan and see if we can get it covered (my car is out of warranty).

SoCalZ · 02-02-2014, 04:13 AM

Happened to me tonight (Sat, 1130 pm) coming home from work, stopped to get gas..then got in, got the light, and wouldn't start

warrenty tow service to Stadium Nissan. Have to wait till Monday to see when they can get it done.

Update: Stadium Nissan did NOT have the part on hand. They said I have to wait till tomorrow for them to get it in and then it would still take 3-4 hours to complete the repair. I called Connell Nissan (where I bought the car from) and they have 9 but they are assigned by VIN to other cars. Anyone know if this is true?

kenchan · 02-04-2014, 03:41 PM

took me 15min to do the swap... and have a working spare in the trunk at all times.

Raven_32 · 02-06-2014, 03:20 PM

just called and checked they said the previous owner had it fixed a month before a bought the car. im glad i don't have to deal with that now, i remembered him saying he had to take it to the dealer but i couldn't remember what it was for

Drex · 02-06-2014, 05:18 PM

Quote:

Originally Posted by Raven_32

just called and checked they said the previous owner had it fixed a month before a bought the car. im glad i don't have to deal with that now, i remembered him saying he had to take it to the dealer but i couldn't remember what it was for

even though it has been "fixed" it may eventually fail again. only way to prevent this is to pull the fuse or cut the wire (see Kenchan's diy).

wdkwang · 05-11-2017, 01:55 PM

Quote:

Originally Posted by kenchan

took me 15min to do the swap... and have a working spare in the trunk at all times.

My rev B failed on me and had to get my car towed home. Nissan is saying they do not see my VIN including in the TSB.

Going by what you said, is it possible to take another working steering lock, swap it in, and it's good to go? Does the revision version matter? I read somewhere that it may potentially need to be coded to your remote to work. Can you please advise on this?

Thank you

kenchan · 02-07-2014, 02:12 PM

my diy was to swap the steering lock itself... this triggered the other permanent solutions later on as we later found even RevD died after the recall, and some folks didnt want to pay $500 for the lock itself prior to the recall.

the brown wire cut diy was done by fritz.
also another option, the fuse pull diy was done by baer and daisuke.

Man Of Steel · 09-23-2014, 08:51 AM

Hey guys, Kinda new here. Joined back in May however I just recently ran into this steering lock failure yesterday. I was at work and paid to have it towed to Naples Nissan on Pine Ridge. The car is just recently out of warranty and they want $1,300+ to repair their defective part. Is there anyone I can talk to in order to get this taken car of the right way? Where Nissan owns up to their failure and responsibility?

-Alec Whitehead

SouthArk370Z · 09-23-2014, 09:03 AM

IIRC, it is covered under a TSB or recall. Call other dealers until you find one that knows what they are doing. You may be able to get the ESCL into the unlocked position by beating on it. If you get it free, pull the fuse. See link in my sig for more info.

JARblue · 09-23-2014, 09:12 AM

I see you have a 2010 Z. I think there's a possibility you have the Rev D steering lock. This is the lock used to replace the one for vehicles listed in the recall and the one used until some point during the 2011 or 2012 model year when they got rid of it entirely in the US models. Unfortunately, Rev D is still prone to failure - there were several recorded instances of it happening on this forum even prior to the recall being issued.

If you do have a Rev D model, SouthArk is right: your best bet is to beat on the unit to try to get it to unlock and then pull the fuse. His signature link should have all the info you need.

If you have an older version of the ESCL, then you probably fall under the recall. Tell the dealer to quit being stupid and double check whether your VIN is part of the recall.

SouthArk370Z · 09-23-2014, 10:23 AM

Quote:

Originally Posted by JARblue

I see you have a 2010 Z. I think there's a possibility you have the Rev D steering lock. This is the lock used to replace the one for vehicles listed in the recall and the one used until some point during the 2011 or 2012 model year when they got rid of it entirely in the US models. Unfortunately, Rev D is still prone to failure - there were several recorded instances of it happening on this forum even prior to the recall being issued. ...

I no longer have a 370 so I can't run out in the garage to check, but, IIRC, you can see the ESCL label if you stick you head down in the footwell and look up. If you have a rev D unit, as per JARblue, Nissan won't fix it for free (

) If it's a rev C or older, they are supposed to take care of it.

Whatever the outcome, I highly recommend that you disable the lock motor ASAP. I suggest pulling the fuse (what I did to my '09). If you don't mind cutting "The Brown Wire", that's an easier job. See link in sig for more than you really want to know about 370Z ESCLs. There's even a repair/rebuild DIY, if you are so inclined.

JARblue · 09-23-2014, 11:04 AM

Quote:

Originally Posted by SouthArk370Z

I no longer have a 370 so I can't run out in the garage to check, but, IIRC, you can see the ESCL label if you stick you head down in the footwell and look up. If you have a rev D unit, as per JARblue, Nissan won't fix it for free (

) If it's a rev C or older, they are supposed to take care of it.

Whatever the outcome, I highly recommend that you disable the lock motor ASAP. I suggest pulling the fuse (what I did to my '09). If you don't mind cutting "The Brown Wire", that's an easier job. See link in sig for more than you really want to know about 370Z ESCLs. There's even a repair/rebuild DIY, if you are so inclined.

I just went outside to take a look for myself (and maybe snap a photo of the label) and realized my Z is at the dealer this morning lol

02-02-2014, 04:13 AM	#5 (permalink)
SoCalZ Base Member Join Date: Mar 2011 Location: SoCal Posts: 53 Drives: Build #3 40th Rep Power: 15	Happened to me tonight (Sat, 1130 pm) coming home from work, stopped to get gas..then got in, got the light, and wouldn't start warrenty tow service to Stadium Nissan. Have to wait till Monday to see when they can get it done. Update: Stadium Nissan did NOT have the part on hand. They said I have to wait till tomorrow for them to get it in and then it would still take 3-4 hours to complete the repair. I called Connell Nissan (where I bought the car from) and they have 9 but they are assigned by VIN to other cars. Anyone know if this is true? Last edited by SoCalZ; 02-03-2014 at 02:27 PM.

02-07-2014, 02:12 PM	#10 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	my diy was to swap the steering lock itself... this triggered the other permanent solutions later on as we later found even RevD died after the recall, and some folks didnt want to pay $500 for the lock itself prior to the recall. the brown wire cut diy was done by fritz. also another option, the fuse pull diy was done by baer and daisuke. Drex likes this.

09-23-2014, 08:51 AM	#11 (permalink)
Man Of Steel Base Member Join Date: May 2014 Location: Fort Myers Posts: 6 Drives: 2010 370z Cpe. Sport Rep Power: 11	South Florida 2010 370z Steering Lock Failure Hey guys, Kinda new here. Joined back in May however I just recently ran into this steering lock failure yesterday. I was at work and paid to have it towed to Naples Nissan on Pine Ridge. The car is just recently out of warranty and they want $1,300+ to repair their defective part. Is there anyone I can talk to in order to get this taken car of the right way? Where Nissan owns up to their failure and responsibility? -Alec Whitehead

09-23-2014, 09:03 AM	#12 (permalink)
SouthArk370Z Premium Member Join Date: Nov 2010 Location: South Arkansas Posts: 8,435 Drives: 2014 Challenger Rep Power: 324198	IIRC, it is covered under a TSB or recall. Call other dealers until you find one that knows what they are doing. You may be able to get the ESCL into the unlocked position by beating on it. If you get it free, pull the fuse. See link in my sig for more info. BeemaaZ and Smashley like this. __________________ Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

09-23-2014, 09:12 AM	#13 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 44 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684441	I see you have a 2010 Z. I think there's a possibility you have the Rev D steering lock. This is the lock used to replace the one for vehicles listed in the recall and the one used until some point during the 2011 or 2012 model year when they got rid of it entirely in the US models. Unfortunately, Rev D is still prone to failure - there were several recorded instances of it happening on this forum even prior to the recall being issued. If you do have a Rev D model, SouthArk is right: your best bet is to beat on the unit to try to get it to unlock and then pull the fuse. His signature link should have all the info you need. If you have an older version of the ESCL, then you probably fall under the recall. Tell the dealer to quit being stupid and double check whether your VIN is part of the recall. __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \| Last edited by JARblue; 09-23-2014 at 09:15 AM.

11-30-2013, 06:03 PM	#1 (permalink)
equalme Track Member Join Date: Feb 2013 Location: Kansas City Posts: 656 Drives: RCF Rep Power: 14	NissanUSA said my VIN needs the recall done. I took it into my nearest Nissan dealer and the service advisor said they will need the car for a full day and I'd have to pay $35 for a loaner car...

01-20-2014, 01:31 PM	#3 (permalink)
SVTNate Base Member Join Date: Nov 2010 Location: Orange County, CA Posts: 89 Drives: 2010 370Z 6MT Rep Power: 15	1/20/2014 - My car would not start this morning. The "key" light all the way to the left lights up (NOT the one that tells you there isn't a key in the car). I can open the doors and hatch just fine (lock/unlock) but cannot start my car. I tried both keys and tried putting them in the port on the dash. My dealer (Stadium Nissan in Orange CA) says that there is no recall announcement on my VIN (2010 Z). I am getting the car towed to the dealer tomorrow morning and they will diagnose the problem. The service writer I always deal with says that if their tech says it's the steering lock, they will be happy to call Nissan and see if we can get it covered (my car is out of warranty).

02-04-2014, 03:41 PM	#6 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	took me 15min to do the swap... and have a working spare in the trunk at all times.

02-06-2014, 03:20 PM	#7 (permalink)
Raven_32 Base Member Join Date: Jun 2013 Location: WV Posts: 48 Drives: 2009 370Z Nismo Rep Power: 12	just called and checked they said the previous owner had it fixed a month before a bought the car. im glad i don't have to deal with that now, i remembered him saying he had to take it to the dealer but i couldn't remember what it was for

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*Voluntary Service Campaign ** Steering Lock Fix**

*Voluntary Service Campaign Steering Lock Fix