30K Maintenance

BBQdDude

Where I am at we have the normal 30k service; read $400. HOWEVER they do also offer a premium 30k maintenance for $1K. I forget what all they do for that, I think a hooker was involved for your wait time lol, but the list was about 3 times longer VS standard 30k.

I just did standard but the OP was getting a valid quote. Give a call to your local Nissan shop and ask them what it covers for premium and your jaw will drop.

KMO-II

I just did my 30k scheduled maintenance... It costs in the neighborhood of $450.. If this is not done according to the manual and something fails due to neglect of not doing the scheduled MX, (within a few hundred miles over) they have the right not to cover that part/s .

JARblue

I've seen the list. Most of the extra items listed in the premium service that are not included in the standard 30K service are simply inspect such-and-such and don't necessarily even require additional work to be done. It seriously includes line items like, "Inspect Headlights (adjust if necessary)" and "Inspect Exhaust System". That premium service is one helluva scam.

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nis350

what is worse is that some listed service probably not even performed. some stealers are good at not performing the services they charged the customers.

Too6Z

I personally recommend finding an honest, independent mechanic. It requires a bit of research but they are out there and it's well worth it. This forum can be a valuable resource, that is how I found my mechanic. Dealerships are businesses in a highly competitive market and, hence, are driven to maximize profits. Their focus is on selling vehicles as much if not moreso than servicing them. You will undoubtedly pay a premium for dealer service and it is questionable if you are truly getting your money's worth relative to that premium. I have talked with several former dealer techs and was shocked to learn how low their pay scale was in light of the exorbitant labor rate that dealers charge. Some that I know have left the field entirely due to this issue. This leads me to suspect that many dealers have some difficulty retaining talented mechanics. In addition, my experience has been that dealers will often try to sell expensive and often unnecessary work. A small, independent business owner has much more incentive to establish a lasting working relationship. They rely on repeat business and word of mouth referrals. A dealership, on the other hand, has a seemingly endless stream of potential customers. A good independent shop will deal with you honestly and provide the same level of service, if not better, than any dealership. I personally only use the dealership for complementary or warranty service.

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nis350

I too have talked to people in the industry. The tech's are paid based on the specific job so the more jobs they do, the more money they make. so they would do 16 hours of jobs within 8... the only way to do that is to cut corner and unfortunately, that usually mean skipping some of the tasks that can be easily hidden. I've seen people get charged for valve adjustment and later found out that the valve covers had never opened or new air filters that still have dead bugs.

I personally had the experience with a reputable Lexus dealer. They special ordered a center console for replacement under warranty. I put a hidden mark on the old console. When I got the car back, it was still the old console, but they adjusted it to fit properly. They charged Lexus for a new console and labor based on the receipt. I suspected that expensive new console probably was sold on eBay later on.

I also had similar bad experience with an BMW dealer for a $2k+ major service where they didn't even notice the drive belt had cracks all over. I would have taken a long trip thinking all was well and overheat that expensive M3 motor when the belt break.

so whose fault was it? I would say 80% tech and 20% dealer, for not managing the people properly.

JARblue

As a testament to how horribly shitty dealers can be, this just happened in the last month:

My mom's Mercury Milan was making some very weird noises - loud metallic squealing. Ford dealer diagnosed the issue and found one of the rear rotors was scored and replaced it. Noise came back immediately on the drive home. Dad took it to the local gas station mechanic and they found the rear axle literally broken in half. The broken stub was resting against the fuckin rotor and damaging it. Dealer didn't say a damn thing (didn't even replace the brake pads ), and there's no possible way they didn't see the problem during the rotor replacement. In fact, the local mechanic suspects the dealer had to force the axle back in order to install new rotors and that likely caused more damage when they drove off the lot after the so-called repairs were done.

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nis350

I was talking to an independent Mercedes tech a couple of year ago at a restuarant. I mentioned about the dishonest dealer techs ripping off customers. He wasn't surprised a bit during the conversation, then I asked him whether it was common for the dealer techs to ripoff customers.

I almost fell off my chair when he responded with 'it'd be uncommon not to', followed by 'someone had to pay for their bills etc...'

Totally insane....

90 ST

I can tell you with out a doubt you don't need to do a full fluid change every 30k to keep your car running right. I did a full change every 60k and it was fine. Plugs were every 100k. I used Redline for my changes. Oh and clutch fluid I started flushing every 3rd oil change after I went threw the 3rd CSC.

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Not driving your car to keep it in nice shape, is like not wanting to smash your girlfriend so she stays tight for the next guy.