Dealership Problems with Consumption Test

MattP725 · 03-24-2012, 03:14 PM

Update... DHC Nissan in Freehold took my car in today... they did infact change the oil in it but they didn't charge me for it... the girl who was my service advisor actually asked if I used ester oil so it seems that they know what they are talking about. They told me to come back in approximately 1,000 miles or so... they sealed the dip stick like others have mentioned (they used a zip tie instead of the tape).

Overall I am much happier with this dealership and will be travelling out of my way to bring my car to them in the future.

Just a lesson to the community that you shouldn't have to accept a dealers demand for customer cost service in order to validate a warranty claim... I think most people here know better though.

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03-24-2012, 03:14 PM	#22 (permalink)
MattP725 A True Z Fanatic Join Date: May 2011 Location: Toms River, NJ Posts: 1,904 Drives: 2010 40th Rep Power: 17	Update... DHC Nissan in Freehold took my car in today... they did infact change the oil in it but they didn't charge me for it... the girl who was my service advisor actually asked if I used ester oil so it seems that they know what they are talking about. They told me to come back in approximately 1,000 miles or so... they sealed the dip stick like others have mentioned (they used a zip tie instead of the tape). Overall I am much happier with this dealership and will be travelling out of my way to bring my car to them in the future. Just a lesson to the community that you shouldn't have to accept a dealers demand for customer cost service in order to validate a warranty claim... I think most people here know better though.