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Went back to the dealer today after talking to the service manager on the phone. They gave me a free Ester oil change and cleaned my engine. They have to
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08-20-2011, 06:06 PM
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#1 (permalink) |
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Base Member
Join Date: Dec 2010
Location: Sacramento
Posts: 170
Drives: 2011 370Z/Touring/Sp
Rep Power: 15  |
Went back to the dealer today after talking to the service manager on the phone. They gave me a free Ester oil change and cleaned my engine. They have to replace the rubber seal around the engine bay/hood because it was saturated with oil. They had to order it and it will be one more trip to get it replaced. At least they made everything right by this mistake.
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08-21-2011, 04:47 PM
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#2 (permalink) | |
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A True Z Fanatic
Join Date: Jul 2011
Location: Houston/Saint Augustine
Posts: 2,681
Drives: '18 Audi TT RS
Rep Power: 20215  |
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09-10-2011, 12:07 PM
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#3 (permalink) | |
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Base Member
Join Date: Oct 2010
Location: Cincinnati
Posts: 123
Drives: 2010 40th Anniv
Rep Power: 15 |
Dealer takes care of oil problem
Unfortunately mistakes do happen. Glad the dealer admitted the mistake and has taken action to make things right.
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2010 40th Anniversary |
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