Nissan service center wrecked my car

retiredmd · 05-22-2011, 07:40 AM

So very sorry you have to experience grief over such incompetence.
FWIW, I would opt for a different resolution-if feasible.
In 1991, I dropped my 6-month old '91 911 Turbo at the selling dealer for routine service and the addition of a factory-approved exhaust system.
Late in the day as I drove to the dealership, I saw my car on the side of the road with several service techs peering at and underneath the engine. When I pulled over to investigate, I was sickened to see the car sitting in a pool of engine bits and oil.
I subsequently learned when the service tech completed his work, he asked a young lot porter to move the car to the appropriate pick-up area outside.
The porter decided to take the car for a little spin on the roads near the dealership. In doing so, he applied full throttle to a ice-cold engine, bursting seals and destroying the engine.
Naturally, the dealership offered to replace the engine, provide loaner cars and even free maintenance. I refused. I would have sold the car after the engine replacement. In doing so, the engine swap would have been revealed making the car's selling value less than it might have been.
I paid a lawyer to merely write a letter threatening legal action. In short order, the dealership offered to buy back the car for its original selling price, providing that I never reveal the name of said dealer. Naturally, I agreed.

View Poll Results: What would you do in this situation?
I would you let the service center repair the car and then keep it	3	10.34%
I would you let the service center repair the car and then sell it	3	10.34%
I would you refuse and fight to have a new motor put in the car and then sell the car	9	31.03%
I would you refuse and fight to have a new motor put in the car and then keep the car	14	48.28%
Voters: 29. You may not vote on this poll

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05-22-2011, 07:40 AM	#16 (permalink)
retiredmd Base Member Join Date: May 2010 Location: Florida Posts: 34 Drives: 370Z NISMO #354 Rep Power: 16	So very sorry you have to experience grief over such incompetence. FWIW, I would opt for a different resolution-if feasible. In 1991, I dropped my 6-month old '91 911 Turbo at the selling dealer for routine service and the addition of a factory-approved exhaust system. Late in the day as I drove to the dealership, I saw my car on the side of the road with several service techs peering at and underneath the engine. When I pulled over to investigate, I was sickened to see the car sitting in a pool of engine bits and oil. I subsequently learned when the service tech completed his work, he asked a young lot porter to move the car to the appropriate pick-up area outside. The porter decided to take the car for a little spin on the roads near the dealership. In doing so, he applied full throttle to a ice-cold engine, bursting seals and destroying the engine. Naturally, the dealership offered to replace the engine, provide loaner cars and even free maintenance. I refused. I would have sold the car after the engine replacement. In doing so, the engine swap would have been revealed making the car's selling value less than it might have been. I paid a lawyer to merely write a letter threatening legal action. In short order, the dealership offered to buy back the car for its original selling price, providing that I never reveal the name of said dealer. Naturally, I agreed.