Intakes and catbacks warranty issues

alan93rsa · 04-08-2009, 09:17 AM

Cost vs. payment must indicate that the factory has no intention of paying warranty on model year close outs and specials. We should all avoid 4th of July sales and such.

Current employee pricing for various brands would mean 'sold as is' in the above scenario.

Just putting my point of view out on this one.

LiquidZ · 04-08-2009, 10:15 AM

Quote:

Originally Posted by McSqueeb

I looked into this awhile ago after I had a number of people tell me about it. My understanding was that they can never void your warranty due to the installation of aftermarket parts. However, if they prove that the specific part in question was absolutely responsible for the mechanical failure, they can deny coverage at that point. A company can never require only a certain brand of parts to be installed in order to keep your warranty valid. This was only based off some internet research and talking to some people on other forums. I never really checked into the legality of it.

Yeah, that is pretty much it.

SoCal 370Z · 04-08-2009, 11:31 AM

Quote:

Originally Posted by alan93rsa

Cost vs. payment must indicate that the factory has no intention of paying warranty on model year close outs and specials. We should all avoid 4th of July sales and such.

Current employee pricing for various brands would mean 'sold as is' in the above scenario.

Just putting my point of view out on this one.

Yes, in theory you are right on the money, but in real life it is unfortunately a different situation. Somewhat like going to court with a jury...you may win the case, but be awarded less than you were seeking.

spearfish25 · 04-08-2009, 04:47 PM

This stuff about the manufacturer not honoring a warranty based on what you paid for the car when you bought it is completely unfounded. When the dealer sells you the car, they sell you everything that goes with it, including the full warranty. If they decide to cut you a deal, then that's their issue. The company has no grounds to void or fail to honor a warranty on the premise that they sold it to you for less than they would have preferred...unless you the buyer signed a contract during the sale agreeing to a change in the warranty coverage.

If Nissan ever said "Well, we sold you the car for the dealer list price, so we think that we don't have to honor your warranty as stated in the manual" I'd take their a$$es to court so fast their head would spin. Then they'd pay for the repairs as well as my attorney fees.

I'm not versed on how Nissan can interpret the warranty based on a modified car though.

SoCal 370Z · 04-08-2009, 04:53 PM

Quote:

Originally Posted by spearfish25

If Nissan ever said "Well, we sold you the car for the dealer list price, so we think that we don't have to honor your warranty as stated in the manual" I'd take their a$$es to court so fast their head would spin. Then they'd pay for the repairs as well as my attorney fees.

They will never tell you that. Nissan like, all major companies, has the top law firms on retainers; legal cases are standard operating practice for corporations.

BanningZ · 04-08-2009, 05:37 PM

http://www.the370z.com/nissan-370z-g...-breakers.html

http://www.the370z.com/nissan-370z-g...-warranty.html

ADmaster71690 · 04-22-2009, 07:26 PM

Quote:

Originally Posted by SoCal 370Z

They will never tell you that. Nissan like, all major companies, has the top law firms on retainers; legal cases are standard operating practice for corporations.

Are you talking about making a warranty claim when the car has been modified? If I keep my Z bone stock and get it for below invoice, there is no way they will deny my coverage!

FlashBazbo · 04-22-2009, 08:45 PM

Two things to remember:

1. Nissan isn't looking at just your vehicle when they deny coverage. They're thinking, "Do we want to cover every yay-hoo who blows up this expensive part by using that aftermarket ECU (or other part)?" The decision isn't made in a vacuum.

2. Nissan's legal staff is EXTREMELY stubborn and persistent. Nineteen years ago, I bought a new 240SX that wouldn't pass the emissions test. (The dealer stickered it the first time but it never passed a test at the state inspection stations.) No matter how many times to the dealer, no matter how many parts they replaced, it never passed the test. Nissan even admitted that the car would never meet the required tests. Their "solution" was that I should bring the car to them and let them fraudulently sticker the car every year. Should have been a slam-dunk case for me -- an emissions related defect from the manufacturer. Should have been a very simple fix. But . . . eventually, it was lawyer vs. lawyer. I fought the thing for THREE YEARS to get them to make it right and they never did. After three years, I moved to a jurisdiction that didn't require emissions inspection. If I hadn't, I suspect I would STILL be fighting those guys.

And, only now, 19 years later, am I finally willing to look at buying another Nissan.

Never underestimate any company's willingness to tick you off for a dollar.

radianation · 12-22-2009, 09:39 PM

If you want to modify a car be prepared to deal with no warranty. It's pretty standard in the aftermarket world. If you can't handle that responsibility financially then it's better not to get started with making modifications because like others have said in this thread - the warranty claim can easily be denied.

370Zsteve · 12-25-2009, 09:14 AM

Quote:

Originally Posted by Josh@STILLEN

Dealerships like dealing with trusted parts, there is no doubt about that. We deal with hundreds of Nissan dealerships across the country, a lot of them have upfitting programs installing STILLEN parts on vehicles before they are sold.

But aftermarket parts acceptance can vary by dealership and their understanding of the aftermarket.

Went to my dealer, Bruce Bennett Nissan, in Wilton, CT yesterday. Spoke directly to the owner Bruce.

I told him I was going to purchase the Stillen Gen3 Intake and Stillen Catback Exhaust. His response was "Good for you! Let me introduce you to one of my service managers, he handles our race car".

Josh from Stillen had also told me that Bruce Bennett Nissan had done a lot of Stillen installs.

I was told warranty would not be an issue at all especially since the dealer would be doing the installation of the CBE.

kannibul · 12-25-2009, 03:48 PM

My dealer said they'd be happy to install Stillen aftermarket parts, and not void the warranty.

A month later, I decided to cancel my extended warranty - not becuase I don't care fo r stillen (I'm neihter for or against Stillen - I have their G3 intake...) - but I just think it was a waste of money and would rather not be locked into a brand, especially considering how little I drive my Z. And, if I was doing forced-induction, it's all be shot to hell anyway. $1100 back in my bank account, which paid for my CBE...or paid off a credit card...depending on how you look at it - lol.

kannibul · 12-25-2009, 03:51 PM

Quote:

Originally Posted by FlashBazbo

Two things to remember:

1. Nissan isn't looking at just your vehicle when they deny coverage. They're thinking, "Do we want to cover every yay-hoo who blows up this expensive part by using that aftermarket ECU (or other part)?" The decision isn't made in a vacuum.

2. Nissan's legal staff is EXTREMELY stubborn and persistent. Nineteen years ago, I bought a new 240SX that wouldn't pass the emissions test. (The dealer stickered it the first time but it never passed a test at the state inspection stations.) No matter how many times to the dealer, no matter how many parts they replaced, it never passed the test. Nissan even admitted that the car would never meet the required tests. Their "solution" was that I should bring the car to them and let them fraudulently sticker the car every year. Should have been a slam-dunk case for me -- an emissions related defect from the manufacturer. Should have been a very simple fix. But . . . eventually, it was lawyer vs. lawyer. I fought the thing for THREE YEARS to get them to make it right and they never did. After three years, I moved to a jurisdiction that didn't require emissions inspection. If I hadn't, I suspect I would STILL be fighting those guys.

And, only now, 19 years later, am I finally willing to look at buying another Nissan.

Never underestimate any company's willingness to tick you off for a dollar.

Funny...they probably spent so much on legal fees they could have just bought the car from you and scrapped it 2-3x over.

One of those things where they were thinking that you weren't going to push it, so the ante just kept getting bumped up.

kannibul · 12-25-2009, 03:56 PM

Quote:

Originally Posted by ADmaster71690

Are you talking about making a warranty claim when the car has been modified? If I keep my Z bone stock and get it for below invoice, there is no way they will deny my coverage!

They will deny it based on what ever reasons they can think of, such as abuse or negligence, and off you go to court to fight it.

It really comes down to which is cheaper - replacing the part or turning it into a legal battle - based on how far they think the consumer will persue the issue (in terms of dollars they will spend before giving up), how much it could damage their image should the issue be made public, and how much ground they have to stand on with their denial justification.

04-08-2009, 09:17 AM	#16 (permalink)
alan93rsa Enthusiast Member Join Date: Feb 2009 Location: Ohio Posts: 412 Drives: 16 Cayman GT4 Red Rep Power: 220	Cost vs. payment must indicate that the factory has no intention of paying warranty on model year close outs and specials. We should all avoid 4th of July sales and such. Current employee pricing for various brands would mean 'sold as is' in the above scenario. Just putting my point of view out on this one. __________________ 16 Cayman GT4, Carmine Red, Buckets, PCCB etc.

04-08-2009, 04:47 PM	#19 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1856	This stuff about the manufacturer not honoring a warranty based on what you paid for the car when you bought it is completely unfounded. When the dealer sells you the car, they sell you everything that goes with it, including the full warranty. If they decide to cut you a deal, then that's their issue. The company has no grounds to void or fail to honor a warranty on the premise that they sold it to you for less than they would have preferred...unless you the buyer signed a contract during the sale agreeing to a change in the warranty coverage. If Nissan ever said "Well, we sold you the car for the dealer list price, so we think that we don't have to honor your warranty as stated in the manual" I'd take their a$$es to court so fast their head would spin. Then they'd pay for the repairs as well as my attorney fees. I'm not versed on how Nissan can interpret the warranty based on a modified car though. Last edited by spearfish25; 04-08-2009 at 04:50 PM.

04-08-2009, 05:37 PM	#21 (permalink)
BanningZ A True Z Fanatic Join Date: Nov 2008 Location: nowhere Posts: 5,478 Drives: 06' Nismo Frontier Rep Power: 29	http://www.the370z.com/nissan-370z-g...-breakers.html http://www.the370z.com/nissan-370z-g...-warranty.html __________________ Become a Premium Member: Click HERE MB 06' Nismo VQ40DE

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04-22-2009, 08:45 PM	#23 (permalink)
FlashBazbo Base Member Join Date: Apr 2009 Location: Middle Tennessee Posts: 97 Drives: '09 370Z T-SP-7AT Rep Power: 0	Two things to remember: 1. Nissan isn't looking at just your vehicle when they deny coverage. They're thinking, "Do we want to cover every yay-hoo who blows up this expensive part by using that aftermarket ECU (or other part)?" The decision isn't made in a vacuum. 2. Nissan's legal staff is EXTREMELY stubborn and persistent. Nineteen years ago, I bought a new 240SX that wouldn't pass the emissions test. (The dealer stickered it the first time but it never passed a test at the state inspection stations.) No matter how many times to the dealer, no matter how many parts they replaced, it never passed the test. Nissan even admitted that the car would never meet the required tests. Their "solution" was that I should bring the car to them and let them fraudulently sticker the car every year. Should have been a slam-dunk case for me -- an emissions related defect from the manufacturer. Should have been a very simple fix. But . . . eventually, it was lawyer vs. lawyer. I fought the thing for THREE YEARS to get them to make it right and they never did. After three years, I moved to a jurisdiction that didn't require emissions inspection. If I hadn't, I suspect I would STILL be fighting those guys. And, only now, 19 years later, am I finally willing to look at buying another Nissan. Never underestimate any company's willingness to tick you off for a dollar.

12-22-2009, 09:39 PM	#24 (permalink)
radianation Base Member Join Date: Dec 2009 Location: Louisville Posts: 3 Drives: 09 Nissan 370z Nismo Rep Power: 16	If you want to modify a car be prepared to deal with no warranty. It's pretty standard in the aftermarket world. If you can't handle that responsibility financially then it's better not to get started with making modifications because like others have said in this thread - the warranty claim can easily be denied.

12-25-2009, 03:48 PM	#26 (permalink)
kannibul A True Z Fanatic Join Date: Jun 2009 Location: Jenks, OK Posts: 2,281 Drives: 370z Touring/Sport Rep Power: 267	My dealer said they'd be happy to install Stillen aftermarket parts, and not void the warranty. A month later, I decided to cancel my extended warranty - not becuase I don't care fo r stillen (I'm neihter for or against Stillen - I have their G3 intake...) - but I just think it was a waste of money and would rather not be locked into a brand, especially considering how little I drive my Z. And, if I was doing forced-induction, it's all be shot to hell anyway. $1100 back in my bank account, which paid for my CBE...or paid off a credit card...depending on how you look at it - lol.