Intelligent Key System Warning Light...

ajc1884

These stories break my heart.
TELL EVERYONE YOU KNOW TO PULL THE FUSE !!!!

There has got to be a way to be more proactive about this. Can we post a warning on the homepage of the forum somehow.....

DangerDanJD

Add my 2010 to the list. Had to get it towed from McDonalds back to the dealership. When I called the dealer, they seemed to be very familiar with this issue.

Update: I reported it to NissanUSA and was contacted within about an hour. They essentially gave me the same story as other folks, they are very sorry that this happened to me and they will see if they can do a "good will" reimbursement, which I think others reported as being around $200.

Now, I'm an attorney here in Knoxville, Tennessee and their corporate headquarters is apparently in Nashville, TN or at least customer service. There are a number of threads dealing with this issue and I am aware of both stickies, one of which has some Vin numbers, but not all of them. I was thinking that if we could get together a list of all the VIN's for cars that we are aware of that have experienced this problem, it could possibly cause some movement towards accepting responsibility and a voluntary recall/service.

Did anything ever come of people sending letters/emails to media about the issue?

__________________
l 370z 2010 PG Sport l

jadeb0x

Sad to see more pop up, don't forget to report your issue to the NHTSA.

__________________
www.jadecrew.com
Volk Racing // MXP // Espelir // Project Kics

RavenVixen

Add me to the list...tonight I walked up to the passenger side of my car (2010 370z convertible) and pressed the key fob to unlock the car, both doors, got in, my husband got in drivers side and started the car...he said, "that's weird, there's a key light on over here...i looked at it and had never seen it before, but the car started and we drove home. I googled "key system light indicators" on the ride home and found this forum...started reading and was soooo thankful the car had started and we had made it home.

Once home and after reading pages of these posts i went back into the garage, opened the drivers side door and noticed the "key light" was still on, so i go in, pressed the brake, and pressed the start button and the car started...I shut it off, the light was still on, I got out and shut the drivers side door and the "key light" went off.

My plan at this point is to try to start the car in the morning and drive it straight to the dealership where i bought it and tell them to replace my IPDM and or lock solenoid before i get stuck out on the road and resort to calling a flatbed!!!

Can't believe I'm having this issue with a 2010 vehicle with less than 40k miles ...Rediculous...NISSAN if YOU ARE LISTENING...THIS Should be a RECALL!!! Thank you forum post'ers for all the information...I'm sure it will save me a lot of getting "the run around" from the dealer when i take it in tomorrow...(if it starts...here's hoping!)

SouthArk370Z

Don't panic yet. It may be a low fob battery. Depends on which "key light" you're seeing.
How to tell if your SLU has failed

I haven't seen many IPDM failures reported. The fuse for the SLU motor is in the IPDM and you have to remove some engine compartment panels to get to it.

__________________
Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub
Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

DangerDanJD

Just an Update: Nissan USA is reimbursing me for 1/2 of the cost of my repair. They also told me that if and there is a later recall I will still be eligible for reimbursement. From my conversation, I got the feeling that at least the rep I talked to thought a recall was a good possibility, so take that for what it's worth.

__________________
l 370z 2010 PG Sport l

RavenVixen

Dealership kept my car and ordered new lock solenoid and put me in a rental...they did not replace the IPDM so I'm wondering it others had the lock solenoid component replaced and then everything worked or did the issue continue until the IPDM was replaced? I think they are just fixing the smallest parts first since it's all warranty work and on their dime!

SouthArk370Z

Intelligent Key System Warning Light...

I can't guarantee that you don't have an IPDM problem, but it doesn't appear to have any connection with SLU failure (other than that's where the fuse is located).

__________________
Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub
Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

DangerDanJD

Here is the complaint I sent to Nissan resulting in a partial reimbursement (just over $500) after my Z had the failure at 48,000 miles. I also did not have to sign any type of release and am still eligible for reimbursement/repair, etc. if there ever is a recall. Note: My letter just included the links as text, aka "http://www.the370z.com. . . " the website puts them in hyperlinks in the post.

Dear sir or madam:

My name is _______________. I am the owner of a 2010 Nissan 370z with approximately 45,000 miles. This weekend I experienced a catastrophic failure with my vehicle. My car refused to start and the key light was illuminated. I had to have the car towed to my local dealer, ____________ Nissan in _____________, Tennessee.

When I called and spoke to a customer service representative from ___________ Nissan service department, I was informed that my vehicle was the second that weekend to be brought in with the same problem, what turned out to be a faulty steering lock mechanism. I was told that their service department was aware of the problem and that while no recall had been initiated “yet,” I should contact Nissan-USA customer support to request coverage for the repair. I though it strange that they said there was “no recall yet” which suggests a recall in the future is at least anticipated by the service department.

Upon doing some research, I discovered that this is a well documented and continuing problem. It is my understanding the problem affects 2009-2010 Nissan 370z as well as some models of the Altima and GTR. I believe that a voluntary recall may have even been issued for the GTR’s. It is my understanding that since late 2011 or early 2012, Nissan no longer put this part into new vehicle. I am also aware that a number of other 370z owners have contacted Nissan and put them on notice of this issue. Some of the stories of 370z owners discussing the issue on the community website “www.The370z.com” are below.

Intelligent Key System Warning Light...

DIY: Replace dreaded steering-lock on 2009s and early 2010s.

She's Dead, Jim

Those of you who have had Steering Lock Failure

Z Looked Awesome on a Tow Truck (Sarcastic)

I am formally requested that Nissan-USA cover or reimburse me for the costs of the repair of this defective part as well as to provide a rental vehicle or reimburse me for the cost of a rental vehicle during repairs. I am awaiting a call back this afternoon from my local dealer. They will let me know the total cost of the repair as well as the availability of the replacement part. Apparently, the part has been on backorder for some time due to the number of defective and/or failed units exceeding the manufacturer’s ability to produce new units.

I would ask that someone please contact me as soon as possible regarding this problem at ___________. Thank you.

__________________
l 370z 2010 PG Sport l

dmhenderson

Keep their $500 and pull the fuse


Sent from my iPhone using Tapatalk

__________________

DEpointfive0

Yeah, they just gave you $500?!?!?!

Fück'em love tap that bitch to make it come free, then pull the fuse out and drive to Nissan's headquarters, flick them off as you drive away laughing hysterically pouring gasoline out of your car and smoking a cigarette. And at the last second chuck the cigarette onto the gasoline trail, and watch the building burn!
On second thought... A cigarette won't ignite gasoline... So do the first bit, then call Nissan and tell them what you did and thank them for paying a monthly payment

__________________
Do YOU want to know what/where I got my username from?

angels3k

I got a case filed with customer relations a few weeks ago since i got the letter from nissan about the steering lock system recall regarding my vin. Im getting 1500 back!! It took a while but I got the call today confirming the check for my reimbursement is in the mail. Im so happpyyy!!

Blue Z34

I already posted once on this thread when I had to get my car towed for the solenoid issue about a year and a half ago. I've had many other issues from transmissions to slave master cylinders going bad but this was the most mad I've ever been at my Z... But I just opened a letter I got from Nissan this week and it turns out they FINALLY did something about it. They're issuing a recall for the solenoid. And since I've already had mine replaced and paid out for pocket for it I called the number on the letter (some Nissan service number) and told them about it. Then all I had to do was go over my Nissan dealership and have them fax Nissan my service records and BOOM! $1048.21 check in the mail from Nissan is on its as we speak!! Finally justice is served. Better late than never right

travisjb

so now I've got the key warning light on my 09 track car... of course my steering lock sensor is long gone, so assuming I must have fried the BCM??? thoughts?

__________________
2009 370Z #104
*For Sale*

phunk

Today was my turn. 49,500 miles on my 2009... Today when I started the car, I pushed the start button and I noticed that for some reason it didn't immediately start, it waited a half second or so and then cranked. When I got to my destination, just before I shut off the car I noticed the key light was illuminated. Having heard of the nightmares, I left my engine running for 30 min while I took care of business. I then drove home and pulled the steering lock fuse out with it still in unlocked position. I hope the key light isn't always on now, guess ill find out when I go out tonight.

__________________