Nissan 370Z Forum  

Just want to share my horror story

I bought a used 2010 370z Nismo(41k miles) on August 13th of this year. I bought it from a KIA dealership that obviously got it from a Nissan dealership. I

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs


Like Tree17Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 10-08-2015, 02:08 AM   #1 (permalink)
Base Member
 
GunWorxx's Avatar
 
Join Date: Aug 2015
Location: Portland, OR
Posts: 50
Drives: 2010 370z Nismo
Rep Power: 10
GunWorxx will become famous soon enough
Default Just want to share my horror story

I bought a used 2010 370z Nismo(41k miles) on August 13th of this year. I bought it from a KIA dealership that obviously got it from a Nissan dealership. I have no idea why they had it. They have lots of performance cars. STI's, SRT-8 challengers, BMW M3's, GTR's, etc.

Things go well for a while. Car runs and drives great. One day I get in and start it up. SES light on & Idle at 1100 RPM. I drive straight to auto zone and the guy says Cylinder #5 misfire. So I take it to the kia dealership and I stand around for a few hours and they come out to me saying "Did you put bad gas in this?" Um no..it's still on the same tank YOU filled it with when I bought it. I hadn't even drove it 100 miles since I bought it, and it's already got problems. So I ended up having to pay out of pocket for octane booster even though I paid extra for the warranty. They cleared the code and sent me on my way.

It happens again a week later. I take it back in and they give me a loaner car after I had to raise a hell storm of course. Then they tell me they changed the oil for me when I bought the car and put the wrong oil in...So they called up Nissan and got the ester oil. Changed it and cleared the code.

A week later it happens AGAIN!! They keep telling me its because of cold start conditions. It hasn't even been close to cold outside here yet. So this time, I said: "What if I take it to a NISSAN dealership and have them look at it" the service manager says that's fine and he knows another service manager at the nissan dealership closer to where I live. I take the car there and they conclude that it has a bad battery. So they gave me a battery. (194$) not paid by me. Thank you warranty.

Here we are again. The nissan dealership has had my car for 12 days. I don't even know what all has been done at this point. I've been told that the coil pack was replaced, and they said they were going to replace an injector, then the next day they call and say wait a minute, nevermind we are going to do a compression test on all cylinders. That takes 5 days just by itself because they "Dont have the right adapter" So I said I would go buy a compression test kit RIGHT NOW. The service manager looked pissed off at me for suggesting that. Now today they say that they are going to test for a blown head gasket. What the F?? Service manager says he gets all this information from "Nissan". His technicians don't know what step to take next until they consult with "Nissan"? What does that even mean? Are they calling Japan asking what to do next?

I have been extremely patient when everyone around me has been telling me to get a lawyer and get my money back. I don't want to do that. I love the car. My patience is running out. At this point I just want my car back. I could have done everything that they have done in 1-2 days.

Last bit. My car is the only Z car on the lot, there isn't even a used base model or even an old 350z. Should I take my car to a different dealership or something?

/END Rant
WI_Hedgehog likes this.
GunWorxx is offline   Reply With Quote
Old 10-08-2015, 06:54 AM   #2 (permalink)
A True Z Fanatic
 
Davey's Avatar
 
Join Date: Apr 2011
Location: Indiana
Posts: 3,766
Drives: '15 NISMO 6MT
Rep Power: 117171
Davey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond reputeDavey has a reputation beyond repute
Default

Get a lawyer and get your money back, i.e. listen to everyone else around you.

If I was getting jerked around like that, I'd be absolutely pissed. I guess you can wait for them to eventually do a shitty job of rebuilding your motor before it blows again and then they install a short block from Nissan that also won't quite run right, etc. or you can cut your losses and try to get your money back on the car right now, and buy something that isn't a misbehaving pile of crap that will be a headache for weeks to come.
MagmaRed370z likes this.

Last edited by Davey; 10-08-2015 at 06:56 AM.
Davey is offline   Reply With Quote
Old 10-08-2015, 08:14 AM   #3 (permalink)
A True Z Fanatic
 
MagmaRed370z's Avatar
 
Join Date: Jun 2014
Location: USA
Posts: 1,468
Drives: 14' 370z Sport Magma
Rep Power: 13
MagmaRed370z will become famous soon enough
Default

Give them an ultimatum, say, I want my car in x # of days or I will get a lawyer or call Nissan corp and put several complaints. See how fast they react to that.
__________________
Sold: 2014 Magnetic Black Base.
Current: 2014 Magma Red 370z Sport | ARK Grip Exhaust | 25mm HR Spacers | GTR Button | DRL Mod
MagmaRed370z is offline   Reply With Quote
Old 10-13-2015, 04:39 PM   #4 (permalink)
Base Member
 
GunWorxx's Avatar
 
Join Date: Aug 2015
Location: Portland, OR
Posts: 50
Drives: 2010 370z Nismo
Rep Power: 10
GunWorxx will become famous soon enough
Default

Here's a little bit of an update. I wrote on the dealership's facebook page that I wanted my car back on Friday. The service manager called me and said no problem and that it will be ready in an hour and a half. Got it back. Drove it 150 miles to my friends house no problem. Couple days later it throws the SES light again. So I used my friend's scan tool to turn it off(Thats what the dealership does as well) And drive it back 150 miles. Around mile 130, I look down (Cruise control on at 65 mph) and a bunch of idiot lights are illuminated as you will see in the picture below.

First picture, is the main issue.

Second picture is the write up from the dealership service department after the 14 day stretch they had it.

Third picture is from today when I was crusing at 65 and all the sudden all these lights come on.







I've come to the conclusion that my ECU is faulty. I would really appreciate any insight if anyone has had this problem, or has any idea what the fix might be??? Thank you.
GunWorxx is offline   Reply With Quote
Old 10-13-2015, 04:52 PM   #5 (permalink)
Track Member
 
littlejuanito's Avatar
 
Join Date: Jul 2014
Location: Sherman Oaks, CA
Posts: 812
Drives: 2014 Touring Sport
Rep Power: 419
littlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond reputelittlejuanito has a reputation beyond repute
Default

Quote:
Originally Posted by GunWorxx View Post
I would really appreciate any insight if anyone has had this problem, or has any idea what the fix might be??? Thank you.
Get a lawyer and get your money back, i.e. listen to everyone else around you.
littlejuanito is offline   Reply With Quote
Old 10-13-2015, 05:04 PM   #6 (permalink)
A True Z Fanatic
 
tjlazer's Avatar
 
Join Date: Dec 2009
Location: Tacoma
Age: 52
Posts: 2,496
Drives: Z34, R35
Rep Power: 19
tjlazer is just really nicetjlazer is just really nicetjlazer is just really nicetjlazer is just really nice
Send a message via ICQ to tjlazer Send a message via MSN to tjlazer Send a message via Yahoo to tjlazer
Default

If you search you will see that fault does come up here or there, it's semi common. How many miles have you put on the car? Mine did it a few times then it's been fine for a few years now...

Engine problem - p0300 - Whats the fix?
__________________
2009 370Z Monterey Blue,Nismo Conversion,RE-11's, K&N Typhoon intakes,Blue Kickplates,Homelink,FI 18" CBE,ERZ HFCs,Hotchkis sways, Swift Spec-R, EVO-R Highwing, UPREV
tjlazer is offline   Reply With Quote
Old 10-13-2015, 05:16 PM   #7 (permalink)
Base Member
 
GunWorxx's Avatar
 
Join Date: Aug 2015
Location: Portland, OR
Posts: 50
Drives: 2010 370z Nismo
Rep Power: 10
GunWorxx will become famous soon enough
Default

Quote:
Originally Posted by littlejuanito View Post
Get a lawyer and get your money back, i.e. listen to everyone else around you.
Lawyers aren't free, and since I spent almost all I had on this car, I don't think I can even afford one at this point. Guess we can chalk that one up to stupidity. I paid a **** ton of money for basically a new car and didn't leave much room in case it screwed up.

Quote:
Originally Posted by tjlazer View Post
If you search you will see that fault does come up here or there, it's semi common. How many miles have you put on the car? Mine did it a few times then it's been fine for a few years now...

Engine problem - p0300 - Whats the fix?
Car has 43k. I've only put about 2k miles on the car since I've owned it. The dealership called and said that a Nissan Engineer wants to look at it on Monday. So we will go from there. Maybe he will find out that it's screwed and i'll get a new one or something...who knows.

Last edited by GunWorxx; 10-13-2015 at 05:37 PM.
GunWorxx is offline   Reply With Quote
Old 10-13-2015, 05:43 PM   #8 (permalink)
Administrator
 
Trips's Avatar
 
Join Date: May 2009
Location: Disneyland, Ca
Posts: 8,730
Drives: 🔰
Rep Power: 10
Trips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond repute
Default

Sorry to hear about what your going thru But hang in there.

Worst case scenerio you open a case with Nissan corp and get them involved if your current dealer's not properly fixing it.

As an alternative you could try another dealer, But at this point they seem to be doing what they can to getting it resolved.

As frustrating and inconvenience as it can be at this point?

There's very little you can do unless they just cant fix it, Then maybe look into Trying another dealer or claiming it a lemon if everything fails.

You will need to check your local laws to see whats needed to qualify as a lemon since it varies state to state.

Keep us posted and Best of luck they get it resolved.
GunWorxx and WI_Hedgehog like this.
__________________


http://www.the370z.com/payments.php
Trips is offline   Reply With Quote
Old 10-14-2015, 03:36 PM   #9 (permalink)
Base Member
 
Join Date: May 2015
Location: Chesapeake Va.
Posts: 89
Drives: 2017 NISSAN NISMO
Rep Power: 10
Birdfan67 is on a distinguished road
Default

Your gonna get all kinds of ideas from different people...there is no filing under lemon laws as you bought it used. There is no suing the dealer to get your money back and all that silliness... Your out of Factory warranty so unless there is a service bulletin or recall on said component...factory can and has a right to deny claims. Now your vehicle should have power train warranty on it covering you engine and tranny...if you got a bad ECU...Powertrain warranty will not apply !

Now if you bought an EXTENDED warranty , you'd be fully protected , you may have to pay an $50-100 deductable at best...but warranty covers 85% of the car - minus wearables...tires, wiper blades , hoses, batteries ect.

Some if not most people forgo because they don't wanna pay the 25-30 bucks extra a month...but worth it if you need it.

Technically if you don't have any of the above mentioned your *** out ! The dealer has A SMALL PROVISION , 30 DAYS OR 1,000 MILES WARRANTY...IT MAY BE 50/50 IT NORMALLY ONLY COVERS MAJOR COMPONENTS.

IF ALL ESLSE...TRADE IT AND SUCK UP YOUR LOSSES and buy from Nissan dealer next time , and buy an extended warranty and you'll have no worries.
LA370z likes this.
Birdfan67 is offline   Reply With Quote
Old 10-14-2015, 03:50 PM   #10 (permalink)
Base Member
 
Join Date: May 2015
Location: Chesapeake Va.
Posts: 89
Drives: 2017 NISSAN NISMO
Rep Power: 10
Birdfan67 is on a distinguished road
Default

A quick note on Lemon Laws...there are a few states that vary from the norm however your car has to be in the shop a **consecutive ** 30 days for the same issue. The factory will send a rep and or a tech to investigate issue and if it can't be resolved then they will buy back the vehicle...and 9 out of 10 times if your still paying on it ,they will do an exchange of collateral ...meaning put you in a new but like car and give the new vin number to leinholder , they will pay the difference to the dealer vs. what you owe on your loan and payments will not change nor what you owe...So yes you get a new car...but your not going to get another brand or upgrade to a BMW or something.
Years ago...manufactures were buying back 1000's of vehicles...now it's almost impossible or much harder to accomplish because they have contingencies and work arounds for everything...if its a safety issue would be the exception.
Birdfan67 is offline   Reply With Quote
Old 10-14-2015, 07:59 PM   #11 (permalink)
Base Member
 
GunWorxx's Avatar
 
Join Date: Aug 2015
Location: Portland, OR
Posts: 50
Drives: 2010 370z Nismo
Rep Power: 10
GunWorxx will become famous soon enough
Default

Quote:
Originally Posted by Birdfan67 View Post
Your gonna get all kinds of ideas from different people...there is no filing under lemon laws as you bought it used. There is no suing the dealer to get your money back and all that silliness... Your out of Factory warranty so unless there is a service bulletin or recall on said component...factory can and has a right to deny claims. Now your vehicle should have power train warranty on it covering you engine and tranny...if you got a bad ECU...Powertrain warranty will not apply !

Now if you bought an EXTENDED warranty , you'd be fully protected , you may have to pay an $50-100 deductable at best...but warranty covers 85% of the car - minus wearables...tires, wiper blades , hoses, batteries ect.

Some if not most people forgo because they don't wanna pay the 25-30 bucks extra a month...but worth it if you need it.

Technically if you don't have any of the above mentioned your *** out ! The dealer has A SMALL PROVISION , 30 DAYS OR 1,000 MILES WARRANTY...IT MAY BE 50/50 IT NORMALLY ONLY COVERS MAJOR COMPONENTS.

IF ALL ESLSE...TRADE IT AND SUCK UP YOUR LOSSES and buy from Nissan dealer next time , and buy an extended warranty and you'll have no worries.
I paid $3,000 for an extended warranty. 48 months /50k miles. They rushed through it so I didn't get a good look at everything it covered. I glossed over it as quick as I could and it looked like it covered everything engine/trans wise. The original owner is a member on here and messaged me a couple of times. He mentioned that it started having this misfire problem around 15-20k miles. Also mentioned, quote "the ECU freaked out and once i took off it started doing burnout and i let off the throttle and it was still going full throttle".

There will be a Nissan Engineer looking at it all day Monday. I feel like...if HE of all people can't figure out the issue, then I should get something in motion.

Also, the car is paid off. I owe nothing.
WI_Hedgehog likes this.

Last edited by GunWorxx; 10-14-2015 at 08:01 PM.
GunWorxx is offline   Reply With Quote
Old 10-14-2015, 08:25 PM   #12 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141521
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

since paid off, id wait for the title, clear the code, trade it in.

get it over with.
Zipper 104 and LA370z like this.
kenchan is offline   Reply With Quote
Old 10-14-2015, 10:44 PM   #13 (permalink)
Base Member
 
GunWorxx's Avatar
 
Join Date: Aug 2015
Location: Portland, OR
Posts: 50
Drives: 2010 370z Nismo
Rep Power: 10
GunWorxx will become famous soon enough
Default

Quote:
Originally Posted by kenchan View Post
since paid off, id wait for the title, clear the code, trade it in.

get it over with.
Trade it in? Didn't it lose like $10,000 in value the second I drove it off the lot?
GunWorxx is offline   Reply With Quote
Old 10-14-2015, 11:34 PM   #14 (permalink)
A True Z Fanatic
 
Memphis370Z's Avatar
 
Join Date: Sep 2014
Location: Memphis Area
Posts: 3,117
Drives: '09 MB
Rep Power: 124434
Memphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond reputeMemphis370Z has a reputation beyond repute
Default

Quote:
Originally Posted by GunWorxx View Post
Trade it in? Didn't it lose like $10,000 in value the second I drove it off the lot?
You bought a used car. So, no. Unless you overpaid $10,000 to begin with.
Zipper 104 likes this.
Memphis370Z is offline   Reply With Quote
Old 10-15-2015, 02:19 AM   #15 (permalink)
Base Member
 
GunWorxx's Avatar
 
Join Date: Aug 2015
Location: Portland, OR
Posts: 50
Drives: 2010 370z Nismo
Rep Power: 10
GunWorxx will become famous soon enough
Default

Quote:
Originally Posted by Memphis370Z View Post
You bought a used car. So, no. Unless you overpaid $10,000 to begin with.
Oh. I've ALWAYS bought cars private sale. This is my first time buying from a dealership. Well that's good. I paid around 26k +3k for the warranty.
GunWorxx is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
I gotta share this story with somebody.. jmayz The Lounge (Off Topic) 1 03-19-2015 04:18 PM
Here's a nice horror story dmhenderson Mid-Atlantic Region 1 05-09-2013 09:19 PM
Horror !!! 370zbob Engine & Drivetrain 10 06-18-2012 02:30 PM
Got my car back!! Body shop horror story inside! zZSportZz Mid-Atlantic Region 16 04-22-2010 10:01 PM


All times are GMT -5. The time now is 05:16 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2