Was told my top replacement has to wait

Ubetit

Because it went through a redesign and they don't have one yet. Anyone else heard this?

blueranger

Nope mine was replaced and did not fit perfect on one side so they ordered a second one but still have not gone back for the install.

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ksagis

I just had mine replaced two weeks ago in LA and they didn't have any problem getting a top for me.

Retropete posted here in June 2013 there was a difference between 2011 and 2012 based on a review of the service manuals (look for post 161):

TOP Tearing issue

@Retropete, any specific details you can share on what you noted as different in the years and what pages of the services manuals you noticed the differences? (I was curious myself but never dug into it)

jlbrenne

sounds bogus to me

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ParkStr8

Fishy. Doubtful they "redesigned" the top for the 2nd time in this body style. I had mine replaced a year ago the week after I bought it. Took a week but came back perfect.

Ubetit

There are so many nightmare stories about having this top replaced that I am dreading it. The only comfort I have is that an independent high end upholstery and top replacement shop is doing the install. They've done installs for many 350s and370s. They are well known in the area for restoration and customization.

This dealership has been good to me so I don't really see why they would lie. I talked to a service manager today and he said they expect the top on Friday.

ParkStr8

My dealership did my replacement (sent it out) and it was 100% flawless. And I have had no (knock on wood hard) issues so far. I always say - regardless of make or model - the car is only as good as the dealership.

Best of luck - but if they are sending it out it should be fine.

ksagis

I don't have any concrete data to support this, but it sounds to me that the tops that had more problems when they were fixed were ones that the dealer tried to change just the outer fabric.

My top was entirely changed. Canvas, hydraulics, frames, and all. It showed up in a crate.

I get the feeling if they are outsourcing the work, they are only changing the canvas since the other work involves a lot of mechanical work. I'd ask to clarify.

Attached Images

crate.JPG (89.2 KB, 40 views)

Ubetit

My holes are actually in the inner headliner on both sides near the window. It is rubbing something on the frame

Ubetit

Still waiting for approval from Nissan now. Made me take a bunch of pictures for their "engineers." I'm a few days away from getting pissed

ksagis

I had a similar process. Went in, complained to dealer. Dealer said they would work it. Corporate requested pictures. Dealer had to follow up with corporate. Corporate finally approved it.

Keep after them, it you stop asking, they will be disinclined to approve it since it's so expensive.

Good luck!

Ubetit

I'm like a dog on a pant leg. They won't get rid of me that easily.

TripleBlkZ

2 years of top problems on my 2010 since the first replacement done. I just sold the car not worth the future headache.

Ubetit

Top replacement was approved today. Mine is going to a well respected restoration, upholstery and top shop in Columbus. They've done 370Zs and they are doing my wife's friend's top as I type this. She had a basketball hoop got through her top and back window.

Ubetit

My top is in but I saw the job a company called Tri-Tex did on my friend's car and I wasn't too pleased. Overall the fit was ok but they obviously had problems with the trim pieces. Hers needs to go back. No way in hell I'd be happy with that. Looks like mine is going somewhere else.