Roof and Nissan North America

Hi-Step'n370Z · 10-08-2010, 07:19 AM

Quote:

Originally Posted by Merlin

My Roadster roof is faulty. When it closes, the rear hatch support arm on the drivers side rubs the canvas top and has been rubbing a hole into the top. After two months a regional tech came and tore up the arm, tapped it all up and has now ordered a new canvas top. Support arm is dinged/scratched up and has been bent in an effort to prevent rubbing. This of course all occurred courtesy of Nissan North America. New canvas top is to arrive in two weeks and then they plan to replace it. God knows what damage they will do then! Car has 2630 miles. The top still rubs against the arm when the roof is retracted except it is rubbing in a new location thanks to the bent arm. These idiots are just making a bad problem worse and every indication from Nissan North America is if this doesn't work, it is my issue and I need to go to Better Business Bureau Auto to seek resolution/arbitration. Anyone have any experience with this process? I am getting indications from the Customer Affairs rep that the 2010 Roadster has a lot of roof issues. If you are thinking of getting a 2010 Roadster, recommend you STAY AWAY for a couple of years. Don’t waste the money or give yourself any headaches. It’s a piece of crap. This is just one of several problems. Nissan is friggen lame and is not being very responsive. Looking for advice from anyone.

The part where you say; "This is just one of several problems." What are those other "several Problems" you speak of?

Merlin · 10-08-2010, 01:17 PM

Yes, there are other issues with this car.

1. The “service engine soon" light kept coming on and after three trips to the dealer, they finally replaced the gas cap and it hasn't come back on again. That took place in the first two weeks I owned the car.

2. The roof issue I have been dealing with since the third week I owned the car. They have fouled that up beyond repair. I hesitate to allow them to touch it again. I can live with the small rub mark that was beginning rather than have the new canvas installed by a technician who is incompetent.

3. The passenger seat back rattles between mild and badly when driving over and any bumps or when taking turns...Just rattles back and forth.

4. The nav systems continuously crashes my iPod. Every 4-5 times I start the car it freezes up my iPod. Have told dealership about it and am waiting to hear what they recommend/want to do. There is a mod that is out concerning the iPhone. Perhaps that software upgrade will stop the system from crashing my generation 5 iPod. I have had my iPod for four years and it has crashed on me twice in that time frame. Since plugging it into this car it has crashed at least a dozen times when connected to the car (basically four months).

5. The synchrorev system revs the engine far too high and far too long when downshifting from 3rd to 2nd gear. Depress the clutch and it continues to rev. It is irritating. The system can't keep up with the driver. I have turned it off and love driving the car without that system engaged. Waste of money and I think purely a marketing gimmick.

6. Who knows what will occur next. I have only had the car since the first week in June and it has been to the shop at least twice a month or more since purchase.

I stand by my recommendation. If you can wait a year or two before getting a Roadster, wait. If you can’t wait, look at purchasing another make of car. There are far too many bugs they have to work out in this model. For those that aren't having a problem, I am happy for you. I would rather be in your shoes. I still like the rest of the car, but don’t want to deal with the PC customer affairs pukes and BS from Nissan North America.

10-08-2010, 01:17 PM	#2 (permalink)
Merlin Base Member Join Date: Feb 2010 Location: Suffolk, Virginia Posts: 28 Drives: 2010 370Z Tour M6 Rep Power: 16	Additonal Issues Yes, there are other issues with this car. 1. The “service engine soon" light kept coming on and after three trips to the dealer, they finally replaced the gas cap and it hasn't come back on again. That took place in the first two weeks I owned the car. 2. The roof issue I have been dealing with since the third week I owned the car. They have fouled that up beyond repair. I hesitate to allow them to touch it again. I can live with the small rub mark that was beginning rather than have the new canvas installed by a technician who is incompetent. 3. The passenger seat back rattles between mild and badly when driving over and any bumps or when taking turns...Just rattles back and forth. 4. The nav systems continuously crashes my iPod. Every 4-5 times I start the car it freezes up my iPod. Have told dealership about it and am waiting to hear what they recommend/want to do. There is a mod that is out concerning the iPhone. Perhaps that software upgrade will stop the system from crashing my generation 5 iPod. I have had my iPod for four years and it has crashed on me twice in that time frame. Since plugging it into this car it has crashed at least a dozen times when connected to the car (basically four months). 5. The synchrorev system revs the engine far too high and far too long when downshifting from 3rd to 2nd gear. Depress the clutch and it continues to rev. It is irritating. The system can't keep up with the driver. I have turned it off and love driving the car without that system engaged. Waste of money and I think purely a marketing gimmick. 6. Who knows what will occur next. I have only had the car since the first week in June and it has been to the shop at least twice a month or more since purchase. I stand by my recommendation. If you can wait a year or two before getting a Roadster, wait. If you can’t wait, look at purchasing another make of car. There are far too many bugs they have to work out in this model. For those that aren't having a problem, I am happy for you. I would rather be in your shoes. I still like the rest of the car, but don’t want to deal with the PC customer affairs pukes and BS from Nissan North America.

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