Nissan 370Z Forum  

TOP Tearing issue

Originally Posted by Parrotguy I took my roadster in for service and asked them to move the wire harness on the top frame support, explaining to them everything on this

Go Back   Nissan 370Z Forum > Other 370Z Models > Nissan 370Z Roadster (Convertible)


Like Tree2Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 12-15-2010, 05:07 PM   #91 (permalink)
Base Member
 
Join Date: Jul 2009
Location: Ohio
Posts: 62
Drives: '04 TSX, '10 370ZR
Rep Power: 16
vifferman is on a distinguished road
Default

Quote:
Originally Posted by Parrotguy View Post
I took my roadster in for service and asked them to move the wire harness on the top frame support, explaining to them everything on this thread and providing them with the links to this thread. I thought that was a reasonable request. They gave me the standard bs response, that until Nissan issues a warantee authorization they could not do the work under the warantee. I asked for an estimate of the cost to pay for it myself and they said they don't know, whatever that means. I'm going to have to think further about what to do. Write a letter to Nissan? - the problem there is my top is OK - what we're talking about is preventative maintenance. I may also ask a repair shop for an estimate. Meanwhile I don't like to put the top up and down more than I have to. Overall the service department, Poway Nissan, Poway CA, was inflexible, contrarian, and not customer orientated. Not particularly concerned with a happy customer.
Just thank your lucky stars that you don't have a problem with your top (I do, but the majority don't) and enjoy your 370ZR. Why would you want the dealer to mess with a car that has "no problem?" I don't even trust my dealer to do an oil change, so I'll wait as long as possible before I submit to the trauma of a top replacement.
vifferman is offline   Reply With Quote
Old 12-16-2010, 07:28 AM   #92 (permalink)
Base Member
 
Join Date: Apr 2010
Location: Roll Tide, Alabama
Posts: 34
Drives: 2010 NISMO (#0193)
Rep Power: 15
jhp3 is on a distinguished road
Default

I don't have a roadster, but I've followed this issue with great interest and have empathy for those of you having these significant problems with essentially brand new and quite costly autos. As a retired attorney, i believe this is a problem which seriously impairs the value of what you bought, not to mention the headaches and frustration of having to deal with a manufacturer and some dealerships not living up to their legal obligations under federal and probably most state laws. If you are not completely satisfied by your treatment and the results of your efforts to have this handled responsibly by Nissan and its dealers, I strongly recommend you consult with an attorney who specializes in consumer rights (hopefully with a focus on auto claims) to make sure you don't waive or otherwise adversely affect your legal rights under state or federal law. I promise you Nissan is getting legal advice and guidance as to how to avoid liability for this and minimize its economic costs to fix a problem that it is clearly responsible for.
jhp3 is offline   Reply With Quote
Old 12-16-2010, 08:55 AM   #93 (permalink)
Enthusiast Member
 
Hi-Step'n370Z's Avatar
 
Join Date: Dec 2009
Location: new york
Posts: 425
Drives: '10ZR S/B AT Tour NV
Rep Power: 277
Hi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond repute
Default

Quote:
Originally Posted by jhp3 View Post
I don't have a roadster, but I've followed this issue with great interest and have empathy for those of you having these significant problems with essentially brand new and quite costly autos. As a retired attorney, i believe this is a problem which seriously impairs the value of what you bought, not to mention the headaches and frustration of having to deal with a manufacturer and some dealerships not living up to their legal obligations under federal and probably most state laws. If you are not completely satisfied by your treatment and the results of your efforts to have this handled responsibly by Nissan and its dealers, I strongly recommend you consult with an attorney who specializes in consumer rights (hopefully with a focus on auto claims) to make sure you don't waive or otherwise adversely affect your legal rights under state or federal law. I promise you Nissan is getting legal advice and guidance as to how to avoid liability for this and minimize its economic costs to fix a problem that it is clearly responsible for.
Thank you for stepping in with your expertise.

I think that the main thing here is to be sure that; "you don't waive or otherwise adversely affect your legal rights under state or federal law."

Sometimes fighting these type of battles can fatigue a person to the point of settling, or giving up all together, especially when they're in that David and Goliath type of fight.

As jhp points out, for all who become affected by this top tear issue, remember; you do have legal rights. Keep your head, stick to it and don't give up until you are satisfied. This IS a very serious issue and needs to be treated as such.

As much as it appears that Nissan and their Dealers are doing all they can to resolve this issue, you need to remember jhp's advise should you run into trouble with them down the road.

Thanks again jhp for your concern.
Hi-Step'n370Z is offline   Reply With Quote
Old 12-16-2010, 09:55 AM   #94 (permalink)
Base Member
 
Join Date: Apr 2010
Location: Roll Tide, Alabama
Posts: 34
Drives: 2010 NISMO (#0193)
Rep Power: 15
jhp3 is on a distinguished road
Default

Hi-Stepin 370z: Thanks for your comments. But the main reason I'm writing back is that the Picture below your name is the best I've seen on this forum. You have good taste (in cars and women).
jhp3 is offline   Reply With Quote
Old 12-23-2010, 10:58 AM   #95 (permalink)
Base Member
 
Join Date: Sep 2010
Location: Florida
Posts: 7
Drives: 2010 370Z Roadster
Rep Power: 15
B52EWO is on a distinguished road
Default Close, but no cigar (pun intended)

It's been over a week since my top was replaced, and I've not cycled it since the first day when I got home – and it still doesn't close properly. If the car has been in the sun, it closes fine, but if I park in the underground lot where it's cool (even in Southwest Florida), it comes up just short of the windshield pillar so the latches come up just short of catching.

I'll keep trying for another week or so and then take it back to the dealer for an adjustment if it still doesn't close. It seems to bind just a tiny bit on the roll bar when it goes through its second phase of closing - after the toneau cover has closed. It actually closes in a much smoother fashion than the original top so I'm pretty satisfied so far. I'm confident the dealer will make it right but I agree with Hi-Step’n370Z – Nissan should initiate a TSB on this issue.
B52EWO is offline   Reply With Quote
Old 12-23-2010, 05:12 PM   #96 (permalink)
Enthusiast Member
 
Hi-Step'n370Z's Avatar
 
Join Date: Dec 2009
Location: new york
Posts: 425
Drives: '10ZR S/B AT Tour NV
Rep Power: 277
Hi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond reputeHi-Step'n370Z has a reputation beyond repute
Default

Quote:
Originally Posted by B52EWO View Post
It's been over a week since my top was replaced, and I've not cycled it since the first day when I got home – and it still doesn't close properly. If the car has been in the sun, it closes fine, but if I park in the underground lot where it's cool (even in Southwest Florida), it comes up just short of the windshield pillar so the latches come up just short of catching.

I'll keep trying for another week or so and then take it back to the dealer for an adjustment if it still doesn't close. It seems to bind just a tiny bit on the roll bar when it goes through its second phase of closing - after the toneau cover has closed. It actually closes in a much smoother fashion than the original top so I'm pretty satisfied so far. I'm confident the dealer will make it right but I agree with Hi-Step’n370Z – Nissan should initiate a TSB on this issue.


Quote:
Originally Posted by B52EWO View Post
I agree with Hi-Step’n370Z – Nissan should initiate a TSB on this issue.
Does anyone know how TSB's are initiated?

I don't know how many oil burning issues there were before Nissan put out a TSB on it, but since the number of top tear/wear issues is beginning to look like it may be on the increase, the numbers may be close to crossing over the line of a TSB on the problem.

I am not trying to be a fire starter, but as others have mentioned, and I agree, this top tear issue is no joke, and it may be increasing in numbers, making it a legitimate serious issue. And I must add; an expensive issue as well.

A couple of months ago, I was of the mindset that only a "few" Roadster owners were affected due to some manufacturing glitch, or other damage between manufacturing and delivery, but lately, I am not so sure I feel the same way.

As we all progress forward, watching what seems to be an ongoing or possibly an increasing-in-numbers issue, I think the first question to ask is; does anyone know what has to happen to initiate a TSB from Nissan?
.
.
.
Hi-Step'n370Z is offline   Reply With Quote
Old 12-23-2010, 06:31 PM   #97 (permalink)
A True Z Fanatic
 
CrownR426's Avatar
 
Join Date: Nov 2008
Location: South Korea
Posts: 4,676
Drives: Manual
Rep Power: 848
CrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond reputeCrownR426 has a reputation beyond repute
Default

I'd never get a drop top unless its like porsche...
But I still wouldn't get it lol...
:T
Pay more, weigh more, go slower, get skin cancer doesn't seem to make sense to me...
__________________
Love + Hardwork + Passion
RIP SVTRacer
CrownR426 is offline   Reply With Quote
Old 12-24-2010, 12:14 PM   #98 (permalink)
Base Member
 
Join Date: Feb 2010
Location: Suffolk, Virginia
Posts: 28
Drives: 2010 370Z Tour M6
Rep Power: 15
Merlin is on a distinguished road
Default

Quote:
Originally Posted by CrownR426 View Post
I'd never get a drop top unless its like porsche...
But I still wouldn't get it lol...
:T
Pay more, weigh more, go slower, get skin cancer doesn't seem to make sense to me...

What a very helpful opinion...LMAO! How fortunate for us you won't be joining our honored group...
Merlin is offline   Reply With Quote
Old 12-26-2010, 11:12 AM   #99 (permalink)
Base Member
 
cujo's Avatar
 
Join Date: Nov 2010
Location: California
Posts: 99
Drives: 2010 370z Roadster
Rep Power: 15
cujo is on a distinguished road
Default

Quote:
Originally Posted by CrownR426 View Post
I'd never get a drop top unless its like porsche...
But I still wouldn't get it lol...
:T
Pay more, weigh more, go slower, get skin cancer doesn't seem to make sense to me...
To me it's worth every penny
The drop top is drop dead georgious. Interior is not as refined as the German engineered Porsche, but very well layout. The numbers are comparable to the Cayman so you have the best of both world w/o breaking your bank...and it's not that much heavier than the coup at all
My buddy with a Cayman drove my roaster the other day said how amazing the handling and the power
__________________
Brilliant Silver/Roadster/Touring/6MT/Fast Intentions.
cujo is offline   Reply With Quote
Old 12-27-2010, 11:28 AM   #100 (permalink)
Base Member
 
Join Date: Feb 2010
Location: Suffolk, Virginia
Posts: 28
Drives: 2010 370Z Tour M6
Rep Power: 15
Merlin is on a distinguished road
Default

Quote:
Originally Posted by cujo View Post
To me it's worth every penny
The drop top is drop dead georgious. Interior is not as refined as the German engineered Porsche, but very well layout. The numbers are comparable to the Cayman so you have the best of both world w/o breaking your bank...and it's not that much heavier than the coup at all
My buddy with a Cayman drove my roaster the other day said how amazing the handling and the power
Hoooaaahhh!, could not agree more...
Merlin is offline   Reply With Quote
Old 01-13-2011, 09:34 AM   #101 (permalink)
Base Member
 
Joka4411's Avatar
 
Join Date: May 2010
Location: Baltimore Md
Posts: 131
Drives: 40th anniver 370Z
Rep Power: 15
Joka4411 is on a distinguished road
Default

I owned a 2004 350z convertible and never had any problems, But this time i wasnt about to take any chances, also just my 2cents, The convertible was just a little too cute for me.
__________________
2010 40th Anniversary Z Owner
Joka4411 is offline   Reply With Quote
Old 01-23-2011, 08:03 PM   #102 (permalink)
Base Member
 
Join Date: Jan 2011
Location: Texas
Posts: 7
Drives: 14 370ZR blk manual
Rep Power: 14
Roadster Fan is on a distinguished road
Default

This is my third roadster... first Z. I love it and love having a roadster... however, this week I noticed a tear in my top just above my driver door. Apparently the top of the window has been rubbing the top when I open and close the door. That's when I found this forum and all the top problems, which now have me concerned. I've had my ZR 4 months and now worry about the durability of the car. I've taken it in twice for top-related issues: (1) top makes sticking/shifting noise on driver door behind my ear and (2) top mechanism hits itself and makes a knocking noise when going down. Now, my third issue... tear above door (ugh).
Roadster Fan is offline   Reply With Quote
Old 01-30-2011, 09:22 AM   #103 (permalink)
Base Member
 
Join Date: Jan 2011
Location: Texas
Posts: 7
Drives: 14 370ZR blk manual
Rep Power: 14
Roadster Fan is on a distinguished road
Default

This week, I took my car in about the tear in my top over the door where the top of the window rubs against the top whenever i open or close the door. In only a few minutes, they took a picture of the tear and told me they would call me when the new top comes in. No discussion.
Roadster Fan is offline   Reply With Quote
Old 02-09-2011, 08:03 PM   #104 (permalink)
Base Member
 
Join Date: Feb 2011
Location: Des Moines
Posts: 9
Drives: 370zRoadsterTouring
Rep Power: 14
fmusignac is on a distinguished road
Default

Quote:
Originally Posted by Roadster Fan View Post
This week, I took my car in about the tear in my top over the door where the top of the window rubs against the top whenever i open or close the door. In only a few minutes, they took a picture of the tear and told me they would call me when the new top comes in. No discussion.
I have the exact same experience. Havent had my Z for a week yet!
fmusignac is offline   Reply With Quote
Old 02-10-2011, 10:18 PM   #105 (permalink)
Base Member
 
Join Date: Jun 2010
Location: Tomball
Posts: 3
Drives: 2010 Blk Cherry 370z
Rep Power: 15
Raylyn is on a distinguished road
Default

And that's where my problem began. Took it in because I had small tear on the drivers side where the window frayed the top because it rubbed on it every time you open the door. They put a new top on it but when I got it back the top didn't open right. When you push the button it would lift about 5 inches and stop. If you let off the button and push it again it would go ahead and open all the way. Took it back... It has now been at the shop almost 2 weeks. They have replaced numerous parts, got a call from nissan dealer and the service man told me they don't know what the problem is, have called in a nissan rep. I just want my car back!!
Raylyn is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
CD issue 37Z Audio & Video 14 03-16-2010 05:25 PM
2nd Gear Issue... Need Help JJ-NISMO Engine & Drivetrain 5 03-16-2010 12:24 PM
First issue with the Z. Snakes709 Nissan 370Z General Discussions 14 12-25-2009 10:37 PM
Anyone having an Issue with the Sat Nav? joe370z Australia/New Zealand 9 09-01-2009 08:55 AM
Another look at possible oil issue... ZKindaGuy Nissan 370Z General Discussions 11 08-18-2009 01:25 AM


All times are GMT -5. The time now is 05:31 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2