Roadster Top problems - Nissan Corporate wants you to call in and open case

bunk · 04-03-2019, 11:48 AM

Whatever this fix is, I hope it works/lasts. I have a pretty nice sized chuck of paint/scratch on my Tonneau cover from this problem. Gonna call them today

NismoUFO · 04-03-2019, 12:58 PM

On the phone with them right now. Asking for a case to be created.

update: Case created, got the agent ID# as well.. I am supposed to receive a call tomorrow from a regional service rep.

vman12 · 04-03-2019, 01:16 PM

i sent a message to the following users on this forum to let them know, if you know of any others please let them know to call in
Spoiler
LHMBP
NismoUFO
Dramagodes
HEFFAE
OldGuyFla
Rodd
gsx95
blake29
xpenziv
BoilardZ
ReeceZ
opruitt
DocJ
gbhrps
Hi-Step'n370Z
dsmarks2002
gsx95

gsx95 · 04-03-2019, 03:27 PM

I made the list twice, lol! Unfortunately I don't have the car anymore, partly because of this issue. Good luck to everybody in getting this fixed though!

LHMBP · 04-22-2019, 04:00 PM

Shortly after my post a couple of years ago (I think) I took it to a Nissan dealership to have the 5th bough replaced which has fixed the issue, but I thought it was very expensive. The only issue I see now is when I close the top when the back of the top comes down more forcefully than I think it should. Seems like it is putting too much stress on the rear section. It didn't do this for a while.

bunk · 04-23-2019, 09:21 AM

Quote:

Originally Posted by LHMBP

Shortly after my post a couple of years ago (I think) I took it to a Nissan dealership to have the 5th bough replaced which has fixed the issue, but I thought it was very expensive. The only issue I see now is when I close the top when the back of the top comes down more forcefully than I think it should. Seems like it is putting too much stress on the rear section. It didn't do this for a while.

The 5th bow bungie is worn.

LHMBP · 04-23-2019, 09:33 AM

It's only been 2 years since they were replaced.

bunk · 04-23-2019, 09:50 AM

Quote:

Originally Posted by LHMBP

It's only been 2 years since they were replaced.

Some people never have problems with their tops, some have a never ending problem

. When the top is closing, one the purposes of that 5th bow bungie is to provide enough resistance to the top so that it doesnt "snap" when it extends the back of the top. The other is to pull the rear of the top back far enough to give clearance to the tonneau lid when the top is opening.

Theres a great video in this section that shows how to replace the bungie. It looks really easy to do. Theres also a thread that has links to buy the bungie, Nissan dealers also sell them.

6SpeedZ · 04-27-2019, 02:47 PM

Just got off the phone with NCA, the agent said: "you need to take it to the dealership".

I asked... what about the rep calling me, she said no, they (NCA) just email the rep in-house.

I work at Nissan #3755 in FL ... guess I'll have to wait until Monday

04-03-2019, 11:48 AM	#1 (permalink)
bunk A True Z Fanatic Join Date: Mar 2018 Location: Southern California Posts: 4,077 Drives: 2010 370z Roadster Rep Power: 2684370	Whatever this fix is, I hope it works/lasts. I have a pretty nice sized chuck of paint/scratch on my Tonneau cover from this problem. Gonna call them today HEFFAE and vman12 like this. __________________ -Drop in K&N Filter -Invidia Gemini CBE -Z1 Oil Cooler -Swift Springs - EcuTek -Forgestar F14 -SPL Camber Links -Akebono BBK Upgrade -Z1 Premium SS Lines -SPL Diff Bushings -SPL FUCAs - BellRaceworks Diff Brace

04-03-2019, 12:58 PM	#2 (permalink)
NismoUFO Base Member Join Date: Mar 2016 Location: Cincinnati, OH Posts: 17 Drives: 17 Sport Roadster Rep Power: 10	On the phone with them right now. Asking for a case to be created. update: Case created, got the agent ID# as well.. I am supposed to receive a call tomorrow from a regional service rep. bunk and vman12 like this. Last edited by NismoUFO; 04-03-2019 at 01:17 PM.

04-03-2019, 01:16 PM	#3 (permalink)
vman12 Base Member Join Date: Dec 2018 Location: OH Posts: 88 Drives: '14 370z roadster M6 Rep Power: 1065	i sent a message to the following users on this forum to let them know, if you know of any others please let them know to call in Spoiler LHMBP NismoUFO Dramagodes HEFFAE OldGuyFla Rodd gsx95 blake29 xpenziv BoilardZ ReeceZ opruitt DocJ gbhrps Hi-Step'n370Z dsmarks2002 gsx95 Godzirra and bunk like this. Last edited by vman12; 04-03-2019 at 01:57 PM.

04-03-2019, 03:27 PM	#4 (permalink)
gsx95 Base Member Join Date: Nov 2017 Location: USA Posts: 69 Drives: 2017 370Z Roadster Rep Power: 8	I made the list twice, lol! Unfortunately I don't have the car anymore, partly because of this issue. Good luck to everybody in getting this fixed though! vman12 likes this.

04-22-2019, 04:00 PM	#5 (permalink)
LHMBP Base Member Join Date: Nov 2016 Location: Texas Posts: 19 Drives: 11 370z Rdstr Rep Power: 9	Shortly after my post a couple of years ago (I think) I took it to a Nissan dealership to have the 5th bough replaced which has fixed the issue, but I thought it was very expensive. The only issue I see now is when I close the top when the back of the top comes down more forcefully than I think it should. Seems like it is putting too much stress on the rear section. It didn't do this for a while. vman12 likes this.

04-23-2019, 09:33 AM	#7 (permalink)
LHMBP Base Member Join Date: Nov 2016 Location: Texas Posts: 19 Drives: 11 370z Rdstr Rep Power: 9	It's only been 2 years since they were replaced.

04-27-2019, 02:47 PM	#9 (permalink)
6SpeedZ Base Member Join Date: Nov 2018 Location: Treasure Coast, FL Posts: 17 Drives: Pearl 370z Roadster Rep Power: 7	Just got off the phone with NCA, the agent said: "you need to take it to the dealership". I asked... what about the rep calling me, she said no, they (NCA) just email the rep in-house. I work at Nissan #3755 in FL ... guess I'll have to wait until Monday vman12 likes this.

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