Hey guys I just need some insight/feedback. I bought a brand new Z back in May of 2014 with about 13 miles on the car. It is now March with
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03-13-2015, 07:40 PM | #1 (permalink) |
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Join Date: Jul 2014
Location: San Marcos, CA
Posts: 36
Drives: 2014 Nissan 370z
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Slave Cylinder
Hey guys I just need some insight/feedback. I bought a brand new Z back in May of 2014 with about 13 miles on the car. It is now March with 23,301 miles on it. My slave cylinder is out and my flywheel is "burnt." I went ahead and had my vehicle towed to mossy Nissan in Escondido to have it serviced. The dealer looked at it and said it "might be covered under warranty" and that if it wasn't I would have to pay for the inspection which was $110 plus the tow (an estimated $80) I of course agreed to this thinking I'd be covered under warranty. <br />
The following day I got a call from Service Advisor stating it was in fact my slave cylinder that had gone out but that they would also "have to inspect" the flywheel for misuse of the car and that if it wasn't covered under warranty it would be an additional $878 for just looking at it. I again said okay thinking I was fine. <br /> A few hours later I got a call from my SA again. He told me due to the flywheel being "severely burnt" they wouldn't be able to cover the slave cylinder under warranty. I asked as to why but they told me it was misuse of the vehicle and if that I wanted to I could open a case with consumer affairs. (In which I did) <br /> It is now March 13th and I received a call from the consumer affairs specialist "Zack" informing me that my 2014 370z with 23k+ miles will not be covered under warranty and they will not be able to help with fixing it either (financially) I went ahead and informed "Zack" that my car is my daily driven vehicle. In just 10 months I put in 23k+ miles and that I am constantly in stop and go traffic. He stated that they still would not be able to help due to "evidence of misuse" I'm really disappointed with Nissan at the moment. I have purchased 3 brand new vehicles from them, always been satisfied, and have never had a problem until now. And now that I need for them to cover under my warranty they will not. I have an 06" Nissan Titan with 60k miles running strong (badass truck by the way) and an 08" Nissan Sentra with 150k miles running like a champ. No problems what so ever with either of them. I simply want what is right. And nissan doesn't see it that way. Just a little bummed out and wanted some feedback. |
03-13-2015, 08:41 PM | #2 (permalink) |
A True Z Fanatic
Join Date: Jul 2012
Location: I 80 Biz U.S. 50
Posts: 1,708
Drives: Platinum Z
Rep Power: 1616 |
Your options are to raise hell at Nissan and push to get it covered under warranty. Replace it with oem that people say will fail again…or after market that will prevent it from failing. Search on this topic on Google under the370z csc failed etc etc and read on options and opinions bro.
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03-15-2015, 05:23 PM | #3 (permalink) |
A True Z Fanatic
Join Date: Feb 2011
Location: Newport, NC
Posts: 1,127
Drives: It Hard Till It Pops
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Z1 Clutch Concentric Slave Cylinder (CSC) Elimination Kit
You should look into this once you decide what clutch and flywheel combo your installing along with a new after market csc. You live you learn, really sucks man but with these cars anything will be considered abuse and it depends on the dealer. I broke my diff. bushing at the track and I got lucky as I was cool with the dealership but they told me that it would be the only time they replace it as they know I go to the track. So that was a 3k bill I skipped out on. You might want to start looking on the forum what are some good upgrades to help the longevity of your vehicle along with your application.
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"Punch" Too much to list and a baby shot of nitrous.... |
03-16-2015, 07:22 AM | #4 (permalink) |
A True Z Fanatic
Join Date: Feb 2011
Location: Newport, NC
Posts: 1,127
Drives: It Hard Till It Pops
Rep Power: 16 |
Also I forgot to mention they can search the Nissan database and see what other Z's have had this issue and the mileage that it happened. That was another reason I was able to replace it as I remembered a forum member breaking his bushing at 18k miles so it reinforced the fact that it happens. Don't know if it will help you current situation but maybe going to another dealer will help out.
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"Punch" Too much to list and a baby shot of nitrous.... |
03-18-2015, 11:29 AM | #5 (permalink) |
A True Z Fanatic
Join Date: May 2010
Location: South FL
Posts: 90,972
Drives: '16QX70/'21 Supra3.0
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Yeah, this is a sh1tty deal man, My 2010 has 7800 miles, and I just bought the zspeed CSC, CMC, and SS Clutch line, and Im going to buy an upgraded flywheel and clutch while Im at it, with the transmission already opened.
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