11-12-2014, 11:20 AM
|
#11 (permalink)
|
|
Base Member
Join Date: Jun 2014
Location: Nismo
Posts: 61
Drives: 2012 370Z NISMO
Rep Power: 11
|
Quote:
Originally Posted by Luciano13
The point missing here op is that you declined for a new set after they sent the wrong replacement.....
My point is with aftermarket parts, u need to be patient. There are guys on this forum that have spent thousands of dollars on a single part with errors on shipping.....
Most of us here have gone through this many times.
If don't want to wait, that is your choice 100%. At the same time tout can not complain too much if you, yourself isn't willing to allow the company to correct the issue 100%.
|
I was willing to let them correct it. That's why I waited to have them send me a replacement. My question, which you did not answer, was and still is: how many times should a company be allowed to correct their mistake? If I give them infinitely many attempts, then I might as well not have ordered the part.
I have ordered many aftermarket parts. I can understand something simple like forgetting the gaskets, but when you send a low quality part and send a replacement of a totally different specification (which was also personally inspected by the representative), how can I further trust that a replacement set for the replacement is going to then fit? It's the company's responsibility to accurately market their products and ensure they ship the correct parts. If a company cannot do that, then they should at least put a disclaimer on the part's page stating that it may not actually fit the vehicle it was "designed" and "engineered" for.
|
|
|
Similar Threads
190Likes
Threaded Mode
