Stay away from this company...

FPenvy

again, they have offered to send more to correct their mistake, have also given you $500 back, and you're bitching about less than $20 in shipping.

maybe you should have waiting until you graduated to buy a Z.....it's what i did and i aint complaining over $20 in shipping. just saying.

a fill up of 93 is plenty more than that shipping. maybe that should be your next issue.

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324whp/258wtq AAM Tuned |F.I. NonRes CF CBE/NonRes TestPipes #373|UpRev Tuner|Akuma Motorsports Intakes|Z1 34 Row Oil Cooler

Chuck33079

They haven't corrected their mistake. They corrected part of it. They should absolutely refund the shipping. The argument that it's only $20 is asinine. He should be made whole since they were unable to ship acceptable parts. Period. Who cares about how much it is? Why is that an issue? Since it's only $20 he should eat the loss because this shop can't manage to weld a flange on a pipe correctly?

__________________
2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

nismo9132

Look, I'm not looking for handouts. How do you know the replacement would fit or be the correct size?

I'm making the payments just fine and can afford the car. I'm complaining about the shipping costs because of the principle.. if you don't ship the correct part, I should not be responsible for it.

It's my second car, so a tank of 93 is no issue. My 09 Altima is my daily and the Z is just a Sunday driver.. if I even take it out that often.

Luciano13

Im on your side Nismo9132, trust me, I've sent back many parts that were not make correctly.
The only thing im saying is they did try to help, they did send more, they did refund you.
If you decline their efforts to help you..... That's doesn't mean people should stay away from the company.
What you should have said is you don't like the quality of the short tails. The company themselves did all they could for you.

Everyone has a right to reject parts. but parts are not always reflected on the company. Mistakes/errors happen. If the company corrects or tries to correct until you decline.......
Shouldn't be so upset with them.

__________________
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hadokenuh

What's wrong with you man? Please stay on the topic and stop saying stuff like this.

1. The company sent low quality part
2. The company sent wrong part
3. The company had no idea which part to send
4. The company didn't refund shipping cost

You tell us to trust the company and the OP is BS???

FPenvy

my point is that the event itself is the first i've heard/seen of.

before anyone takes this isolated incident as a major cause for concern. i wanted to stop this before anyone decided AAM was to be avoided like a GTM.

and dont come in here with your 180 posts telling me to stay on topic. take the OP's $20 lost to go premium and help the forum get hahtags so AAM could be alerted to this thread

__________________
324whp/258wtq AAM Tuned |F.I. NonRes CF CBE/NonRes TestPipes #373|UpRev Tuner|Akuma Motorsports Intakes|Z1 34 Row Oil Cooler

nismo9132

Look, I was shocked too. I wish this experience had turned out far better, but it didn't.. that's what the post is about. I'm too new to the Z scene to know about the issues with GTM, but in my books this was still one of the worst experiences I have had with any company - car parts or otherwise.

Please don't bully others because of the number of posts they have - it's definitely not very professional or respectful and it's definitely not on topic for this thread.

FPenvy

professional? didnt know i was selling anything here.

what shocked me is your thread title.

"Stay away from this company..."

being new to a scene as you said and not having dealt with many companies yet i would hoped you would do research on things prior to posting. you have one issue, which is unprecedented by the way, and just to telling everyone to stay away from AAM.

as someone who hasnt had an issue, i will sit here and tell everyone to go to AAM. because in my experience, the customer service was great and the products were outstanding.

__________________
324whp/258wtq AAM Tuned |F.I. NonRes CF CBE/NonRes TestPipes #373|UpRev Tuner|Akuma Motorsports Intakes|Z1 34 Row Oil Cooler

Luciano13

The point missing here op is that you declined for a new set after they sent the wrong replacement.....
My point is with aftermarket parts, u need to be patient. There are guys on this forum that have spent thousands of dollars on a single part with errors on shipping.....

Most of us here have gone through this many times.
If don't want to wait, that is your choice 100%. At the same time tout can not complain too much if you, yourself isn't willing to allow the company to correct the issue 100%.

__________________
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nismo9132

I was willing to let them correct it. That's why I waited to have them send me a replacement. My question, which you did not answer, was and still is: how many times should a company be allowed to correct their mistake? If I give them infinitely many attempts, then I might as well not have ordered the part.

I have ordered many aftermarket parts. I can understand something simple like forgetting the gaskets, but when you send a low quality part and send a replacement of a totally different specification (which was also personally inspected by the representative), how can I further trust that a replacement set for the replacement is going to then fit? It's the company's responsibility to accurately market their products and ensure they ship the correct parts. If a company cannot do that, then they should at least put a disclaimer on the part's page stating that it may not actually fit the vehicle it was "designed" and "engineered" for.