Thanks UPS

ElwoodBlues · 08-21-2014, 08:47 PM

That fragile sticker is like a challenge to the shipping guys (UPS, FedEx, etc.)

Kayzee · 08-21-2014, 08:50 PM

I'm glad to say that Fly1 (Lohit) took care of me with an instant over night air replacement, which is due to arrive tomorrow.

Both me and him did some yelling in the direction of UPS and he should be reimbursed for the lost product and extra expenses of getting it to me overnight.

All in all, hopefully there will be a happy ending.

SwissCheese · 08-21-2014, 09:21 PM

Quote:

Originally Posted by Kayzee

I'm glad to say that Fly1 (Lohit) took care of me with an instant over night air replacement, which is due to arrive tomorrow.

Both me and him did some yelling in the direction of UPS and he should be reimbursed for the lost product and extra expenses of getting it to me overnight.

All in all, hopefully there will be a happy ending.

Glad that you got it all sorted out! What is the FB group you guys were posting on?

DjSquall · 08-21-2014, 09:36 PM

The group is called 370z. Requires approval to join

My fb app shows 2,729 members right now

SwissCheese · 08-21-2014, 09:45 PM

Quote:

Originally Posted by DjSquall

The group is called 370z. Requires approval to join

My fb app shows 2,729 members right now

Found it! Thanks!

MagmaRed370z · 08-21-2014, 11:05 PM

pics of the damage?

Justice97 · 08-22-2014, 10:30 AM

Quote:

Originally Posted by cooltoy

How else would one pack a sheet of metal?

Between sheets of plywood in a little thicker box. Yeah shipping goes up a little but guess what it won't bend and product arrives safely.

Shippers fault not UPS.

Codename067 · 08-22-2014, 01:57 PM

Some of these workers for UPS truly hate their life and their job so they take it out on the people's merchandise. Good luck with any resolution though.

FairladyZ10PG · 08-22-2014, 02:04 PM

Quote:

Originally Posted by Codename067

Some of these workers for UPS truly hate their life and their job so they take it out on the people's merchandise. Good luck with any resolution though.

Now that I look at it, it does appear that someone deliberately bent the package. I can't see how it can bend that way in a truck.

Oh, and it's already been resolved. Fly1 sent him another one

njobe89 · 08-22-2014, 02:55 PM

i don't get the people blaming the guy who shipped the product... he paid for a service and packaged it properly with a note saying fragile handle with care. Once you pay for the service and it is out of your hands you aren't responsible for it. If someone is going to throw your box around it doesn't matter how you have it packed. There were videos of ups/fedex/usps workers throwing boxes, so i guess those people didn't package something correctly too if it got broken. You're paying for a service, you need to get the service you paid for. i'm sure he didn't check a box that says "please throw/bend this package.

When i ordered my exhaust and intake from stillen, once it arrived i had to sign that the boxes weren't damaged.

Tb09z · 08-22-2014, 03:10 PM

I bought a set of custom made wheels and ups sent me three wheels and sent one to lower ninth ward in New Orleans ... Ups blows!

Fuzzzy · 08-22-2014, 03:20 PM

Quote:

Originally Posted by Tb09z

I bought a set of custom made wheels and ups sent me three wheels and sent one to lower ninth ward in New Orleans ... Ups blows!

UPS just trying to eliminate the middleman.

cigarclifford · 08-22-2014, 03:56 PM

Quote:

Originally Posted by njobe89

i don't get the people blaming the guy who shipped the product... he paid for a service and packaged it properly with a note saying fragile handle with care. Once you pay for the service and it is out of your hands you aren't responsible for it. If someone is going to throw your box around it doesn't matter how you have it packed. There were videos of ups/fedex/usps workers throwing boxes, so i guess those people didn't package something correctly too if it got broken. You're paying for a service, you need to get the service you paid for. i'm sure he didn't check a box that says "please throw/bend this package.

When i ordered my exhaust and intake from stillen, once it arrived i had to sign that the boxes weren't damaged.

I agree. I'm on your side......................

enkei2k · 08-22-2014, 04:32 PM

has the package actually been opened yet?

What if, there was actually nothing inside?

Justice97 · 08-22-2014, 04:42 PM

Quote:

Originally Posted by njobe89

i don't get the people blaming the guy who shipped the product... he paid for a service and packaged it properly with a note saying fragile handle with care. Once you pay for the service and it is out of your hands you aren't responsible for it. If someone is going to throw your box around it doesn't matter how you have it packed. There were videos of ups/fedex/usps workers throwing boxes, so i guess those people didn't package something correctly too if it got broken. You're paying for a service, you need to get the service you paid for. i'm sure he didn't check a box that says "please throw/bend this package.

When i ordered my exhaust and intake from stillen, once it arrived i had to sign that the boxes weren't damaged.

Here is why I blame the shipper.
Would any of you ship a sheet of glass half way across the country wrapped in cardboard with a fragile sticker on it and expect it to make it undamaged?
Would any of you ship a wine glass wrapped in paper with a sticker on it and expect it to make it?
If it is fragile and you know it, you pack it like it is fragile, so they can't break it.
If it will bend and you know it, you pack it so it can't be bent.

It is thin sheet metal not plate steel it is gonna bend. Hell I could bend the corner by dropping it from 2 feet high. I could bend it by dropping a 20lb box on it in the middle. It could have got caught on a conveyor.

Because of the fact that workers throw boxes around, you as a shipper should never trust them to care for your product.

Shippers fault I stand by it.

08-21-2014, 08:47 PM	#31 (permalink)
ElwoodBlues Base Member Join Date: Jan 2014 Location: Atlanta, GA Posts: 108 Drives: 17 Nissan 370Z Rep Power: 14	That fragile sticker is like a challenge to the shipping guys (UPS, FedEx, etc.) Liquid_G and damian_mb like this.

08-21-2014, 08:50 PM	#32 (permalink)
Kayzee Enthusiast Member Join Date: Jul 2012 Location: New York, NYC Posts: 361 Drives: around Rep Power: 13	I'm glad to say that Fly1 (Lohit) took care of me with an instant over night air replacement, which is due to arrive tomorrow. Both me and him did some yelling in the direction of UPS and he should be reimbursed for the lost product and extra expenses of getting it to me overnight. All in all, hopefully there will be a happy ending. Fly1 Motorsports, DjSquall, FairladyZ10PG and 3 others like this. __________________ 2010 Sport, Magnetic Black Top Speed Pro 1 CBE - Swift Spec R - Stillen Splitter - 35% Tint - Tinted tails - 6k HID -ES113 20x10 20x11

08-21-2014, 09:36 PM	#34 (permalink)
DjSquall A True Z Fanatic Join Date: Apr 2010 Location: Tottenham, ON Age: 36 Posts: 1,340 Drives: My first car Rep Power: 22	The group is called 370z. Requires approval to join My fb app shows 2,729 members right now __________________ My Z did p0rn

08-22-2014, 02:55 PM	#40 (permalink)
njobe89 A True Z Fanatic Join Date: May 2014 Location: Atlanta, GA Posts: 5,227 Drives: 2013 370z BS 6MT Rep Power: 174284	i don't get the people blaming the guy who shipped the product... he paid for a service and packaged it properly with a note saying fragile handle with care. Once you pay for the service and it is out of your hands you aren't responsible for it. If someone is going to throw your box around it doesn't matter how you have it packed. There were videos of ups/fedex/usps workers throwing boxes, so i guess those people didn't package something correctly too if it got broken. You're paying for a service, you need to get the service you paid for. i'm sure he didn't check a box that says "please throw/bend this package. When i ordered my exhaust and intake from stillen, once it arrived i had to sign that the boxes weren't damaged. cigarclifford and damian_mb like this. __________________ 2 plus 2 times 2 = ? ... hint, it's not 8 Stillen CBE, Stillen Gen 3, TP's, Uprev tuned - 324whp/264tq

08-22-2014, 04:32 PM	#44 (permalink)
enkei2k A True Z Fanatic Join Date: Apr 2011 Location: NYC Posts: 6,365 Drives: '12 G41 B/S M6 Rep Power: 3716	has the package actually been opened yet? What if, there was actually nothing inside? cigarclifford likes this. __________________ ...need boost...

08-21-2014, 11:05 PM	#36 (permalink)
MagmaRed370z A True Z Fanatic Join Date: Jun 2014 Location: USA Posts: 1,468 Drives: 14' 370z Sport Magma Rep Power: 13	pics of the damage?

08-22-2014, 01:57 PM	#38 (permalink)
Codename067 Enthusiast Member Join Date: Jan 2014 Location: North Hills, CA Posts: 386 Drives: 370z, R1, 636 Rep Power: 14	Some of these workers for UPS truly hate their life and their job so they take it out on the people's merchandise. Good luck with any resolution though.

08-22-2014, 03:10 PM	#41 (permalink)
Tb09z Base Member Join Date: Apr 2013 Location: Louisiana Posts: 190 Drives: 09-370-blue -m6 Rep Power: 12	I bought a set of custom made wheels and ups sent me three wheels and sent one to lower ninth ward in New Orleans ... Ups blows!