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Im a US Soldier residing in Ft Leonard Wood, MO. I was told to get my TT-KIT back in April ship to IL. (Where my family live) things has change
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#1 (permalink) |
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Im a US Soldier residing in Ft Leonard Wood, MO.
I was told to get my TT-KIT back in April ship to IL. (Where my family live) things has change and that I could be ACTIVATED for oversea. I have ask for a refund roughly 2 week before May. Sam at GTM told me no problem he will have it done before I start special training on May 6. Today 5/13/14 He told me I will have to do everything my self and do all the claims by my self through my card issuer. As of anything pass 45 days it would be hard to do a CLAIM. As I work and go to special training sometime for very long hours I stay perfectly calm about this. so my card issuer told me they can open up a case and they will see what they can do but at this point GTM Motorsport DO NOT PICK UP THEIR PHONE CALLS/ NOR WILL THEY REPLY TO MY EMAIL. Funny how they call me 5 min after email. but they cant pick my number up. I will be leaving soon and possibly wont be able to contact GTM. so technically they can say the SHIP my ITEM but I wont be there to RECEIVE IT. or THEY can just KEEP my MONEY. my last OPTION IS TO CALL MILITARY SERVICE (JAG) / Civilian Lawyer to handle this in court. I was wondering if you guys can help me out who ever can see and READ THIS. IM NOT ASKING FOR SPECIAL TREATMENT BECAUSE IM IN THE SERVICE OR ANYTHING IM JUST TRYING TO GET MY MONEY BACK BEFORE I LEAVE. TO ADMIN/AK How do companies like this stay on a website? they are screwing me over and over and playing with my money and time.. I serve my country and im willing to do what ever I can to help people.. why im getting screwed over.. know I called in earlier and it seems like SAM IS DODGING MY PHONE CALL. I CALL FOR WHO EVER IS THE NEXT REPRESENTIVE AND THEY TOLD ME IT SAM.. THEY TOLD ME SAM IS THE "OWNER,OPERATOR,MANAGER,and SUPERVISOR" and that NO ONE CAN HELP ME BUT HIM. HELP US OUT... HELP US GET OUR MONEY BACK!!!! |
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#2 (permalink) |
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Oh gtm.... Sorry to hear about that op!
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#4 (permalink) | |
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Sorry bro, this sucks for you and everyone else involved.
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#6 (permalink) |
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It's hard to comprehend the situation because it's only one side of the story.
Didn't you state that the item is to be shipped to where your family lives? Now you want a refund because you won't be there to receive it? Could be buyer's remorse. If GTM really wanted to refund you, they could easily send you a refund with going through your credit card company since they have already been paid. |
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#7 (permalink) | |
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#9 (permalink) | |
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Have you read this thread? GTM MHI Kit Group Buy Participants...
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#10 (permalink) | |
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#15 (permalink) |
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OP, the issue seems to be that GTM is refunding people as new orders come in and they get cash to work with. If I were a betting man, I'd say that it's not "GTM won't refund my money", it's "GTM can't refund my money". I'll go one step further and speculate that they're flirting dangerously close to a bankruptcy filing.
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