CarbonSignal Terrible Customer Service....Buyer Beware

DEpointfive0

OP, Carbon Signal is a great vendor, shipping times suck at times, but they're on the other side of the planet. As for getting a reply... I've never had to wait more than 12 hours for a response.
Hell, look at how quickly they're replying right now.
If you think they were slow, you can shoot them a message asking "any update?" or something, no need to make a "beware" thread. That is a bit over the top.
And if I were them, I wouldn't bend over, at all, for a new forum member, what incentive do they have to discount their price for you?

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Malm

I want free goodies or else im going straight to my 65 friends on facebook!

G37sHKS

let me stand and say carbon signal is not wrong. you asked for discount and they didn't reply so that's a common sense means "NO"..

You cant just post on internet and say be aware of CS because of this small tiny issue, I thought there is something missing I didn't read but I read the OP twice lol..

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DEpointfive0

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Solomatrix

i ran out of popcorn

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cooltoy

I have talked to Shine Auto directly several times (on the phone) and they do not give discounts. Period.

There is only one time a year that they offer a lowered price - Black Friday. That is when I am getting my Amuse rep.

If you want a discount, you will have to wait until then.

End of story.

Jasonle

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2009 Nissan 370z/2003 Honda Soccer Van
Shineauto Amuse Body Kit/UAM Fenders/Bc Br Coilovers/Topspeed Exhaust/Racing Hart Wheels and More My Sexy Beast

Solomatrix

gimme some of that lol

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Jasonle

Don't lowball me on my popcorn then I'll share

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2009 Nissan 370z/2003 Honda Soccer Van
Shineauto Amuse Body Kit/UAM Fenders/Bc Br Coilovers/Topspeed Exhaust/Racing Hart Wheels and More My Sexy Beast

Riptide67

After reading this, OP needs tapped on the skull with a hammer. CS did what they could, and Shine is a company(like most) that offers no discount until BF. Pretty sure they don't even off a Military discount, but oh well.

CS has always answered any question I have ever sent them and in a timely manner. The only reason I have never done business with them, is geographical location.

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2009 Nismo 370Z and 1975 Datsun 280Z 2+2 - PNW_INC - Legacy_Ohana
Follow me on Instagam @s3zero_z3four

speedfreek

To even consider a discount you go straight to the source. Shine has a number and email. Why go through third party...more handling fees? They are in the business of making money. For me I don't like how anyone can slander a company's name just due to their own incompetence. This in turn makes companies that make products for the 370 not want to help anyone out or even worse get out of the market all together. I'm not saying don't hunt for deals. I'm just saying use a bit more tact in the future.

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tanamerra

i'm not one to defend suppliers either but i have purchased quite a few items from CS with only one problem which they quickly corrected. They always responded promptly to me emails and PMs. Wish they were in the U.S. but it is what it is.

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2010 370Z Nismo
Motordyne M370, Injen cai, HKS cbe,
Uprev, Work wheels, Radi-Cal brake kit

Trips

Op,

You've got what you wanted from CS and CS has responded accordingly and I see this matter CLOSED!

I can only suggest IF you're buying anything to PLEASE stay clear of GTM

I can't imagine another lengthy thread for a communication issue.

PS.

YOU ARE NOT SUPPOSED TO BE POSTING PM'S IN PUBLIC!!

Thats why their called Private Messages.

Thank you for sharing you're unfortunate experience

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