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-   -   product/company warnings (http://www.the370z.com/nissan-370z-general-discussions/86326-product-company-warnings.html)

kenchan 03-04-2014 10:25 AM

Quote:

Originally Posted by ImportConvert (Post 2719026)
I have NEVER seen this happen from a decent vendor. Over on M4C, they are VERY Strict about negative feedback on a vendor. However, my threads got Noveske to replace a defective SBR I bought from them (All sorts of issues from an out of spec lower to multiple jams).

The rules were:

-Contact the vendor first, before posting, and work with them until no further resolution could be hoped for.
-Be honest.

If those two were met, the mods would stand with the reviewer, and it would NOT get whitewashed.

that's good to know.

but ive seen some vendors in the past on another car forum that ignored people that did not give good reviews. they kept making up excuses and the sad part was that other people believed them. :shakes head:

Chuck33079 03-04-2014 10:37 AM

Quote:

Originally Posted by ImportConvert (Post 2719026)
I have NEVER seen this happen from a decent vendor. Over on M4C, they are VERY Strict about negative feedback on a vendor. However, my threads got Noveske to replace a defective SBR I bought from them (All sorts of issues from an out of spec lower to multiple jams).



The rules were:



-Contact the vendor first, before posting, and work with them until no further resolution could be hoped for.

-Be honest.



If those two were met, the mods would stand with the reviewer, and it would NOT get whitewashed.


That's exactly how things need to be done here.

IDZRVIT 03-04-2014 10:37 AM

Quote:

Originally Posted by Chuck33079 (Post 2718946)
That doesn't mean we whitewash all negative reviews. There are some vendors here who need to do a better job taking care of the community, and removing any negative reviews dosn't help with that.

I didn't imply that negative reviews shouldn't be posted but readers of reviews need to be aware of "all the facts" before deciding whether to purchase or not. Look at ImportConvert with ref to Berk's. Neg review but most others are happy with the product.

FPenvy 03-04-2014 10:38 AM

this thread is still alive?


oh yea no mods get on until about 4pm eastern lol

kenchan 03-04-2014 10:39 AM

Quote:

Originally Posted by FPenvy (Post 2719053)
this thread is still alive?


oh yea no mods get on until about 4pm eastern lol

:icon18: hahaha!!!

i thought i posted up a few good points. :D


... or not :ugh:

kenchan 03-04-2014 10:39 AM

Quote:

Originally Posted by IDZRVIT (Post 2719051)
I didn't imply that negative reviews shouldn't be posted but readers of reviews need to be aware of "all the facts" before deciding whether to purchase or not. Look at ImportConvert with ref to Berk's. Neg review but most others are happy with the product.

i thought you worked for LG or Maytag.


:rofl2:

Zteve 03-04-2014 10:44 AM

Quote:

Originally Posted by enkei2k (Post 2718780)
Not saying this is the case but vendors pay to keep the site running (along with premium membership).

If there was even a single bad review, chances are the vendor will see it, report it to the mods and ask to have it removed since it'll make them look bad. Gotta keep those that pay happy, you know? Otherwise, they'll probably get upset and not renew their vendorship, thus losing one source of income for the forum.

Also, each vendor here has their own subforum. I'm sure the reviews can be posted there. But for those that aren't paid vendors here, then yes, I agree with you that there should be a separate subforum for reviews for them as well.

just because a vendor is a "paying" one does not give them a right to crap on the customer. if they got a bad review and then PM a mod to delete the post, they have no business being a vendor in the first place and good riddance to them if they chose not to renew. not every transaction is perfect and there are issues but they should be good enought to take the bad with the good, learn how not to make that mistake again and drive on.

IDZRVIT 03-04-2014 10:46 AM

Quote:

Originally Posted by IDZRVIT (Post 2719051)
I didn't imply that negative reviews shouldn't be posted but readers of reviews need to be aware of "all the facts" before deciding whether to purchase or not. Look at ImportConvert with ref to Berk's. Most others are happy with the product.

Edit.

IDZRVIT 03-04-2014 10:47 AM

Quote:

Originally Posted by kenchan (Post 2719056)
i thought you worked for LG or Maytag.


:rofl2:

I do work but you seem to be here a lot. Do you work or live off the government? :inoutroflpuke:

kenchan 03-04-2014 10:51 AM

Quote:

Originally Posted by IDZRVIT (Post 2719064)
Edit.

i think the poster's credibility also plays a part as well. :)

if you saw my review, people will know i speak from experience based on other similar parts ive tried over the many years of modding.

like take for example the kangaroo bar. wat a stupid design with that poly lateral collar that slips with the bar. added metal collars and it works, but the bushing still deforms. yes functional, but bad (and ugly) design.

never seen that on other bars ive tried... cusco, spoon, stillen, eibach, (oem ie nimos), and others.

kenchan 03-04-2014 10:52 AM

Quote:

Originally Posted by IDZRVIT (Post 2719066)
I do work but you seem to be here a lot. Do you work or live off the government? :inoutroflpuke:

post wisely... :icon08:




:rofl2:

kenchan 03-04-2014 11:01 AM

nemo nimo nismo

enkei2k 03-04-2014 11:12 AM

kenchan

thread destroyer :icon17:

kenchan 03-04-2014 11:15 AM

Quote:

Originally Posted by enkei2k (Post 2719097)
kenchan

thread destroyer :icon17:

sorry... :icon17:

ImportConvert 03-04-2014 11:36 AM

Quote:

Originally Posted by kenchan (Post 2719027)
that's good to know.

but ive seen some vendors in the past on another car forum that ignored people that did not give good reviews. they kept making up excuses and the sad part was that other people believed them. :shakes head:

M4C is moderated differently than many other forums, and by people of a different personality. If a vendor did that, they would likely be physically contacted by a moderator / SME / Industry professional in the area to see what was going on. If it was determined they were ******* around, it would severely impact their profit margins.


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