product/company warnings

enkei2k

kinda reminds me of a thread I have going on about my headlights I did at 180 over the weekend over on FB.

But truthfully, like the saying goes 'for every 1 negative review on the internet, there's probably 10 positive reviews'. Of course, this varies from company to company, but it can apply for most companies out there.

Now if you're getting cheapo knock-off China parts off eBay and you blame poor fitment and it lasting you only 10 miles. You get what you pay for and shouldn't deserve negative reviews.

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Chuck33079

Oh, yeah, there's a certain amount of caveat emptor when buying Mishimoto. I assume that's the brand you're referring to with your statement.

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kenchan

reviews are good and welcome.

but im not sure if there is an obligation for a sponsor to have to "take care of a community".
sponsors pay a fee to advertise. where it goes from there is the store's own business and admin's choice.

kinda like how poor countries saying 'america should or needs to do this and that to help their country'.

f- mang, america (tax payers) does not HAVE to do anything to help you. kinda...

cooltoy

Do tell.

Chuck33079

Taking good care of the community is good business. It generates referrals and repeat customers. Removing negative reviews makes companies look good that maybe shouldn't. Just because they pay a fee does not mean that they should get special treatment. If they are screwing people, the people getting screwed should be allowed to tell others before they make the same mistake.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

enkei2k

I was not singling out any brands specifically actually. I have no actual experience with Mishimoto as I sold the items without actually installing them. There's a whole bunch of other brands that do come to mind but I won't mention them, but they know who they are

Nopeeeeeee

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kenchan

to this.

Chuck33079

See, that's exactly what we're discussing here. You've had negative experiences with brands and vendors here, and you're completely ok with others making the same mistake. Otherwise, you'd tell us the details.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

onzedge

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kenchan

but then people get nervous posting shitt about an existing vendor cause the vendor might have something they might want in the future, and the victim might get blacklisted.

kenchan

at the end of the day, i got tired of all this non-sense... so i buy most of my stuff directly from japan, or from their US office, or US manufacturer...

or just say f- it, buy it from a vendor, and hope for the best.

kenchan

another reason why competent vendors should have a store-front at amazon. people can review not only the product, but the vendor themselves.

enkei2k

Oh no no, Chuck, don't misunderstand. I was just mentioning that based on stuff I read online but have no personal experience with. I do my research before hand based on these things I read online and order accordingly. Let others take the hit

The 'worst' customer service I've experienced is with Z1 where an item was on back order and I wasn't informed until I followed up a few days later. Seriously isn't a deal breaker for me since my order was placed during Black Friday so it's understandable.

Regarding the headlights, I had a positive review of the whole transaction, long term durability remains to be seen, but just one member didn't have as good of a time that I did (according to him, it took a LOT longer than expected) but his was done a long time ago so maybe things changed since then.

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kenchan

also packaging. you can review packaging on amazon. that's another criteria i comment during my review.

1) product
2) vendor performance
3) packaging

i know there is a luv/hate relationship with some of you and stillen.
i have to say, their packaging has been very good (swaybar)

vs some junk plastic baggie whiteline used on their kangaroo bar. lol

ImportConvert

I have NEVER seen this happen from a decent vendor. Over on M4C, they are VERY Strict about negative feedback on a vendor. However, my threads got Noveske to replace a defective SBR I bought from them (All sorts of issues from an out of spec lower to multiple jams).

The rules were:

-Contact the vendor first, before posting, and work with them until no further resolution could be hoped for.
-Be honest.

If those two were met, the mods would stand with the reviewer, and it would NOT get whitewashed.