Argh!!!!

Cjanik · 07-26-2009, 11:30 AM

a general and most basic rule when you go to school to become a mechanic, is to treat the car like its a ferrari or something.

You dont know how much pride the owner has in his car, so you don't want to scratch the car that has the most prideful owner thats ever come into your shop.

you've gotta be a ******* idiot to think "your being overly protective" , did that dipwad ever go to school to become a mechanic??

work your way up to arguing with the GM.

zZSportZz · 07-26-2009, 12:54 PM

Quote:

Originally Posted by Jaws12

I picked up my Z on Monday. Didn't want dealer to Detail car because it is Magnetic Black and they did anyway. So I had to detail the car today to remove the 3D swirl marks they put in the paint.

While detailing and waxing the car I noticed on the driver's door (under the mirror) what looks like tape marks in the paint under the clear coat. It appears to be 3 seperate strips that look like glue from the back of electrical tape or the protective covering from shipping the car. It is under the clear!!!

Quote:

Originally Posted by Jaws12

I haven't done a search on this, but I noticed that my exhaust tips are not centered in the cutouts of the rear bumper.

The passenger side is a little to the left.

Is this a common problem?

Quote:

Originally Posted by Jaws12

First, I have to say how much I love this car. Constant smiles for the week that I have had it.

Now to my 2 issues:

1. Wife scraped the rear driver's side rim on a curb today!!! About 4" right on edge of rim. Called dealer and next week they will swap a rim off of the GM's demo. Thank G-d.

2. Splash Guards are gapped. The passenger front and driver rear are gapped away from the body. Does Nissan use adhesive to keep them flush? Or do I have to get them re-installed or replaced?

Quote:

Originally Posted by Jaws12

Since discovering the gapping problem with my factory installed splash guards, which are all being replaced under warranty because they are "deformed" according to my tech, I really have started going over the car with a fine tooth comb.

I have been checking the body panel fitment and have noticed that space seperating the panels on the rear quarter in front of the rear wheels is misaligned. I actually spent an hour gently pully and pushing to get the panels to line up. I hope they stay in the position I got them to.

That, along with my off-center passenger side exhaust tip, makes me wonder if anyone else is disappointed in the build quality. I have ZERO rattles, no mechanical issues, just body fitment issues.

Am I alone in this?

Quote:

Originally Posted by Jaws12

The dealer replaced my gapped splash guards today and, quite honestly, the new set isn't much better.

My question is can I just remove the splash guards and not use them and will it leave drilled holes in the wheel wells?

Do most of the cars have them or not?

Quote:

Originally Posted by Jaws12

Was at service department having my splash guards replaced for the 3rd time (still not fitting properly) and 2 things happened that freaked me out:

First, the service manager called me over to the tech when he was installing the new splash guards (tech was using gumgum adhesive that is usually used for windshields instead of tape). When I get to the tech I notice that my car is up on the lift and the lift arms in front are not situated properly. They were resting on the front of my rocker panels and control arms!!!! I look underneath the car and everything is being pushed up. Tech says no damage is being done and I am being overly protective of my car.

Then, after the car is lowered, I notice that the top of the front bumperwhere it meets with the front quarter panel in front of the driver's side front wheel has chipped paint. The dealership says that they aren't responsible, but it was obvious that do to the incorrect lift arm position the panels flexed and rubbed. The worst part is it is right on the corner point and seam where it meets the quarter panel by the wheel well.

I'm starting to side with the dealer on this one lol. I think you need to buy a big clear plastic box and put your car in it...and never drive it again. I mean...come on. Not trying to be an a$$ here..but

frost · 07-26-2009, 12:56 PM

The plot thickens.

Jaws12 · 07-26-2009, 06:56 PM

Actually, I drive my cars pretty hard and use them for the purpose they were made for.

Don't get me wrong, I love the car and think it is a tremendous value. It is a great car.

My issues are all cosmetic and minor, but with a new car things should be perfect.

Looking at my prior posts that you listed, I agree the exhaust being off center isn't a big deal at all and the body panels (after realizing how much plastic is on the car) were easily corrected by a little effort on my part.

The splash guards are another story. My car came with them from the factory. The tape didn't hold on 1 in the front and 1 in the back. When the dealer replaced them the 1st time, all 4 looked terrible. The adhesive tape wasn't strong enough to pull them flush to the body.

Now, with the use of the GUMGUM adhesive (the stuff used for windshields) the are much better (although still slightly gapped) and acceptable. The fact that they lifted the car incorrectly is a completely different issue.

I will probably have it repaired on my own, as I am basically done with DCH.

fly yellow · 07-26-2009, 09:37 PM

I'll take your word that the dealer didn't lift the car properly and may have caused the paint chip, but the dealer has already given you a new rim for something that wasn't their fault. That's at least a $700 value if you have the sport package. They have also replaced 3 sets of splash gaurds for you, when they probably haven't had to replace one set for anyone else. Replacing the rim was above and beyond the call of duty. I have curb rsash on one of mine, and I would never dream of asking the dealer to replace it gratis. I think the dealership is at the point where they would like to wash their hands of you. I think you're on your own with the paint chip. You can make all of the complaints you want to Nissan or the BBB, but once the dealer shows all of the documentation of what they have done for you already I don't even think you will get a response.

Jaws12 · 07-26-2009, 11:58 PM

I would agree with your post Fly Yellow except that you are a bit off on the facts.

The splash guards, which you correctly stated have been replaced 3x, were replaced at their suggestion. I had just asked for them to be reattached with the adhesive tape. But I will give that point.

The rim (Sport Package) was never asked for or suggested. It was offered because I have a friendship with the Sales Manager. In fact, the rim that was damaged with curb rash, I actually had repaired before the swap was made. So here I disagree with you.

The chip is going to be interesting. I will probably have it repaired myself, but I am concerned about the underside of the car. I mean, the tech had to improvise to get the front splash guards to fit using a small shimmy and the GumGum because the mounting point under the car was pushed up during the incorrect lifting of my car. What else may be wrong?!?

I really find it funny how there are a few folks on this forum who don't think that they have a right to ask for the car to be repaired properly or they just accept issues, flaws, or problems that, as a consumer, you are protected against and have rights for.

kannibul · 07-27-2009, 12:21 AM

Quote:

Originally Posted by Jaws12

Was at service department having my splash guards replaced for the 3rd time (still not fitting properly) and 2 things happened that freaked me out:

First, the service manager called me over to the tech when he was installing the new splash guards (tech was using gumgum adhesive that is usually used for windshields instead of tape). When I get to the tech I notice that my car is up on the lift and the lift arms in front are not situated properly. They were resting on the front of my rocker panels and control arms!!!!

I look underneath the car and everything is being pushed up. Tech says no damage is being done and I am being overly protective of my car.

Then, after the car is lowered, I notice that the top of the front bumperwhere it meets with the front quarter panel in front of the driver's side front wheel has chipped paint. The dealership says that they aren't responsible, but it was obvious that do to the incorrect lift arm position the panels flexed and rubbed. The worst part is it is right on the corner point and seam where it meets the quarter panel by the wheel well.

I tried to touch it up but it looks like sh*t. Silver touch up is so hard to match. Should I have the bumper repainted and how much does that usually cost?

Talk to the general manager. If no luck there, take them to small claims court.

More than likely, they'll change their tune if they have to go to court...or, they might not...either way, present your case to the judge, and let him decide if they are responsible or not.

You can also contact the BBB and might get some luck that way too.

07-26-2009, 06:56 PM	#19 (permalink)
Jaws12 Base Member Join Date: Jul 2009 Location: New Jersey Posts: 31 Drives: 09 Nissan 370Z Rep Power: 16	Actually, I drive my cars pretty hard and use them for the purpose they were made for. Don't get me wrong, I love the car and think it is a tremendous value. It is a great car. My issues are all cosmetic and minor, but with a new car things should be perfect. Looking at my prior posts that you listed, I agree the exhaust being off center isn't a big deal at all and the body panels (after realizing how much plastic is on the car) were easily corrected by a little effort on my part. The splash guards are another story. My car came with them from the factory. The tape didn't hold on 1 in the front and 1 in the back. When the dealer replaced them the 1st time, all 4 looked terrible. The adhesive tape wasn't strong enough to pull them flush to the body. Now, with the use of the GUMGUM adhesive (the stuff used for windshields) the are much better (although still slightly gapped) and acceptable. The fact that they lifted the car incorrectly is a completely different issue. I will probably have it repaired on my own, as I am basically done with DCH. __________________ 2009 370Z Touring, Sport, 7AT, Mats, Splash Guards,Leguna Blue/Black

07-26-2009, 09:37 PM	#20 (permalink)
fly yellow Enthusiast Member Join Date: May 2009 Location: Baltimore, MD Posts: 455 Drives: 09 yellow 370z Rep Power: 265	I'll take your word that the dealer didn't lift the car properly and may have caused the paint chip, but the dealer has already given you a new rim for something that wasn't their fault. That's at least a $700 value if you have the sport package. They have also replaced 3 sets of splash gaurds for you, when they probably haven't had to replace one set for anyone else. Replacing the rim was above and beyond the call of duty. I have curb rsash on one of mine, and I would never dream of asking the dealer to replace it gratis. I think the dealership is at the point where they would like to wash their hands of you. I think you're on your own with the paint chip. You can make all of the complaints you want to Nissan or the BBB, but once the dealer shows all of the documentation of what they have done for you already I don't even think you will get a response. __________________ A severed foot is the ultimate stocking stuffer. Mitch Hedberg

07-26-2009, 11:58 PM	#21 (permalink)
Jaws12 Base Member Join Date: Jul 2009 Location: New Jersey Posts: 31 Drives: 09 Nissan 370Z Rep Power: 16	I would agree with your post Fly Yellow except that you are a bit off on the facts. The splash guards, which you correctly stated have been replaced 3x, were replaced at their suggestion. I had just asked for them to be reattached with the adhesive tape. But I will give that point. The rim (Sport Package) was never asked for or suggested. It was offered because I have a friendship with the Sales Manager. In fact, the rim that was damaged with curb rash, I actually had repaired before the swap was made. So here I disagree with you. The chip is going to be interesting. I will probably have it repaired myself, but I am concerned about the underside of the car. I mean, the tech had to improvise to get the front splash guards to fit using a small shimmy and the GumGum because the mounting point under the car was pushed up during the incorrect lifting of my car. What else may be wrong?!? I really find it funny how there are a few folks on this forum who don't think that they have a right to ask for the car to be repaired properly or they just accept issues, flaws, or problems that, as a consumer, you are protected against and have rights for. __________________ 2009 370Z Touring, Sport, 7AT, Mats, Splash Guards,Leguna Blue/Black

07-26-2009, 11:30 AM	#16 (permalink)
Cjanik Track Member Join Date: May 2009 Location: Las Vegas Posts: 578 Drives: N/A Rep Power: 17	a general and most basic rule when you go to school to become a mechanic, is to treat the car like its a ferrari or something. You dont know how much pride the owner has in his car, so you don't want to scratch the car that has the most prideful owner thats ever come into your shop. you've gotta be a ******* idiot to think "your being overly protective" , did that dipwad ever go to school to become a mechanic?? work your way up to arguing with the GM.

07-26-2009, 12:56 PM	#18 (permalink)
frost Retired admin Join Date: Dec 2008 Location: Winterfell Posts: 106,613 Drives: Your Wife Crazy Rep Power: 0	The plot thickens.