05-08-2013, 07:22 PM
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#11 (permalink)
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A True Z Fanatic
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29539
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Quote:
Originally Posted by Xplicit97
I may be niaeve here and correct me if I am wrong but when you take a vehicle to be serviced isn't it implied you are giving them permission to drive the vehicle to test it? In my mind how else will you or the techs know that the problem has been resolved once said problem is "fixed"? The fact that they did a food run is unacceptable and can not be argued, but if they were infact instructed to do so the blame falls on the manager, not the techs.
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Exactly. How do they know if they fixed a problem that occurs under hard acceleration unless they go open it up a little? The food is still not cool, though.
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