Service Department Joy Ride

Ziggyman · 05-08-2013, 05:48 PM

Wow!

Kidnapping a baby from the hospital = test driving my Nissan that was in for service?

I'm just saying that when I was 19-20 not every decision I made was well thought out and prudent. I guess I'm the only one.

It does not make them evil but they obviously screwed up. Some overly tight shorts I think.

Xplicit97 · 05-08-2013, 05:54 PM

I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

Sent from my SPH-L710 using Tapatalk 2

Jsolo · 05-08-2013, 06:01 PM

Clearly the service manager is not worthy of being a manager!!!
Fire him.

I do agree, you don't send techs on errands in a cust's car, regardless what it's in for.

RonRizz · 05-08-2013, 06:02 PM

I can't believe they went to Burger King. The burgers there taste like propane.
Stupid bastards

Jasonle · 05-08-2013, 06:08 PM

Quote:

Originally Posted by RonRizz

I can't believe they went to Burger King. The burgers there taste like propane.
Stupid bastards

at least it wasn't white castle lol

hadokenuh · 05-08-2013, 06:13 PM

Quote:

Originally Posted by Xplicit97

I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

Sent from my SPH-L710 using Tapatalk 2

Well IF there was any damage (clutch burned, rims damaged, paint scratched, etc.) and the op didn't have the proof, they would deny it (like the manager did).

Bottom line, rules are rules - you can't take customers' cars for joy rides, damages or not. If you break the rules, you should be punished. Simple.

Magic Bus · 05-08-2013, 06:16 PM

Quote:

Originally Posted by Xplicit97

I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents

Sent from my SPH-L710 using Tapatalk 2

I thought I read everything on this thread, but missed the post about the service manager giving the instructions to do this. Gotta change my earlier post to reprimanding the service manager, not the techs.

rjm4u · 05-08-2013, 06:36 PM

Now begs the question. Did the service manager instruct them to get lunch or okay them to get lunch? He admits he was aware they got lunch. That would piss me off for a number of reasons. If they had to drive the thing to replicate the problem and push it a bit to do that I wouldn't mind if it was the service manager with the tech. If the service manager doesn't give you what you want here I would ask him if the owner should find out the answer to the question.

Dwight Frye · 05-08-2013, 07:07 PM

Reminds me of the scene in Ferris Bueller where they leave the Ferrari GT California in the parking garage and the two attendants take it for a joy ride.

gbrettin · 05-08-2013, 07:13 PM

Quote:

Originally Posted by xSLAYERx

I joined this forum just to flame you and all the other losers just like you. Who the hell cares if they got some food and sped off in your car. its called a road test, and so what they grabbed some lunch on their way back. Lets get to real underlying issue here. You bought a expensive car, and your not happy its broken and costs a ton to fix so your gonna get pissy at the service center about it and find any little thing to bitch about. Pull your head out of your ***. no harm done, no foul. BTW get a real freakin car, something european and stop buying these sissy jap cars.

I guess other shops have their "road tests" all wrong then.

dc3843 · 05-08-2013, 07:17 PM

Quote:

Originally Posted by xSLAYERx

I joined this forum just to flame you and all the other losers just like you. Who the hell cares if they got some food and sped off in your car. its called a road test, and so what they grabbed some lunch on their way back. Lets get to real underlying issue here. You bought a expensive car, and your not happy its broken and costs a ton to fix so your gonna get pissy at the service center about it and find any little thing to bitch about. Pull your head out of your ***. no harm done, no foul. BTW get a real freakin car, something european and stop buying these sissy jap cars.

Chances are, this may be one of the morons in the pic. lol.

blackcherry20 · 05-08-2013, 07:18 PM

Quote:

Originally Posted by Cmike2780

Wow. How the hell did you even find this? You spent at least 30 minutes of your life registering & writing some meaningless rant and we're the losers? You don't even deserve a logical response.

SteveBad · 05-08-2013, 07:23 PM

And they didn't seem to care if your doors got dinged by a careless parker.

kenchan · 05-08-2013, 07:25 PM

guys guys guys, slow down, i cant type that fast to update my iggylist.

kenchan · 05-08-2013, 07:30 PM

Quote:

Originally Posted by gbrettin

I guess other shops have their "road tests" all wrong then.

they must have wanted to do a REAL WORLD test with burger buying and all.

05-08-2013, 05:48 PM	#76 (permalink)
Ziggyman Base Member Join Date: Jan 2013 Location: North Shore Posts: 176 Drives: 11 SR Tour/Sport MT Rep Power: 12	Wow! Kidnapping a baby from the hospital = test driving my Nissan that was in for service? I'm just saying that when I was 19-20 not every decision I made was well thought out and prudent. I guess I'm the only one. It does not make them evil but they obviously screwed up. Some overly tight shorts I think. __________________ The Dude abides!

05-08-2013, 05:54 PM	#77 (permalink)
Xplicit97 Track Member Join Date: May 2011 Location: Bremerton, WA Age: 45 Posts: 875 Drives: 2011 Nismo 370Z Rep Power: 300	I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents Sent from my SPH-L710 using Tapatalk 2 Montez likes this. __________________ [B]2011 Brilliant Silver Nismo 370Z # 0305, 15 Nismo wide body conversion, Motordyne E370/Art pipes, Stillen G3, Airlift suspension,20X10 /20X12 Avant Garde F111 forged wheels

05-08-2013, 06:01 PM	#78 (permalink)
Jsolo Track Member Join Date: Dec 2011 Location: chicago Posts: 783 Drives: '12 G37 6MT Rep Power: 14	Clearly the service manager is not worthy of being a manager!!! Fire him. I do agree, you don't send techs on errands in a cust's car, regardless what it's in for. DEpointfive0 likes this. __________________ G37S Sedan 6MT, Eibach swaybars, Invidia Exhaust, Weaker Clutch Pedal Spring For sale links

05-08-2013, 06:02 PM	#79 (permalink)
RonRizz A True Z Fanatic Join Date: Aug 2011 Location: Pine grove, Pa Posts: 2,136 Drives: 2 feet, 3 pedals Rep Power: 6775	I can't believe they went to Burger King. The burgers there taste like propane. Stupid bastards __________________ P99rs Head Unit--- Amps- 2 Pioneer Prs800d --- Zapco ST1000MX---Zapco ST-4XSQ---- SI BM mk5 Subs---SI TM65v2 Midbass--- SI M3 mids--- SI M25 xbl2 tweeters ----- 2016 MECA street class 3rd place at world finals

05-08-2013, 07:23 PM	#88 (permalink)
SteveBad Base Member Join Date: Jan 2013 Location: Lake Martin, Alabama Posts: 138 Drives: 2013 370Z 6 speed Rep Power: 248	And they didn't seem to care if your doors got dinged by a careless parker. __________________ "Take the cannollis..."

05-08-2013, 06:36 PM	#83 (permalink)
rjm4u Base Member Join Date: Mar 2013 Location: Ontario, Canada Posts: 7 Drives: 2010 Nissan 370Z Rep Power: 12	Now begs the question. Did the service manager instruct them to get lunch or okay them to get lunch? He admits he was aware they got lunch. That would piss me off for a number of reasons. If they had to drive the thing to replicate the problem and push it a bit to do that I wouldn't mind if it was the service manager with the tech. If the service manager doesn't give you what you want here I would ask him if the owner should find out the answer to the question.

05-08-2013, 07:07 PM	#84 (permalink)
Dwight Frye Enthusiast Member Join Date: Jul 2009 Location: Occupied California Posts: 423 Drives: '09 Tour/Sport/6MT Rep Power: 16	Reminds me of the scene in Ferris Bueller where they leave the Ferrari GT California in the parking garage and the two attendants take it for a joy ride.

05-08-2013, 07:25 PM	#89 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	guys guys guys, slow down, i cant type that fast to update my iggylist.

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