05-08-2013, 05:13 PM
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#11 (permalink)
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Base Member
Join Date: Mar 2012
Location: Houston
Posts: 186
Drives: 09 370Z 6MT
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Quote:
Originally Posted by Xplicit97
I think some people on here demanding the techs heads on a silver platter are missing part of the narrative. The part where the op says THE SERVCE MANAGER told them to go grab lunch in the car while doing their test.. They were doing as they were directed to by their supervisor.. Yes these are our babies, but at the end of the day these are merely cars.. No harm no foul, had someone not seen the car out, you probably would be none the wiser... Now if there was damage due to negligence by all means crucify them.. just my 2 cents
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Well IF there was any damage (clutch burned, rims damaged, paint scratched, etc.) and the op didn't have the proof, they would deny it (like the manager did).
Bottom line, rules are rules - you can't take customers' cars for joy rides, damages or not. If you break the rules, you should be punished. Simple.
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