Service Department Joy Ride

Red__Zed · 05-07-2013, 01:12 PM

Keep your cool, and be aware that the service manager is probably not aware that they took your car out for a spin.

Keep in mind that you've got very little legal recourse and whatever you get out of this will be based in goodwill. Screaming and yelling won't get you nearly as far as being reasonable will.

DEpointfive0 · 05-07-2013, 01:20 PM

Quote:

Originally Posted by jayl

do you have another service center near you?

I would talk to the service manager and see what comes out of it.. I would not hesitate to share the picture and if needed let him know you will be sharing this with Nissan...

at the same time I think it would just suck for the tech's if they were to loose their job over this..

good luck!

Quote:

Originally Posted by Red__Zed

Keep your cool, and be aware that the service manager is probably not aware that they took your car out for a spin.

Keep in mind that you've got very little legal recourse and whatever you get out of this will be based in goodwill. Screaming and yelling won't get you nearly as far as being reasonable will.

I agree with both. Don't start yelling at everyone just yet. Present it the service manager, see what he says, then call corporate as well... I'd be pissed and most likely key the cars of those service techs, so if you don't do that, you're a better man than me.

Talk about being at the right place at the right time though

kenchan · 05-07-2013, 01:26 PM

Quote:

Originally Posted by DEpointfive0

I agree with both. Don't start yelling at everyone just yet. Present it the service manager, see what he says, then call corporate as well... I'd be pissed and most likely key the cars of those service techs, so if you don't do that, you're a better man than me.

Talk about being at the right place at the right time though

yah, but what are they going to offer you? free oil change? lol

(not you, the techs)

DEpointfive0 · 05-07-2013, 01:30 PM

Quote:

Originally Posted by kenchan

yah, but what are they going to offer you? free oil change? lol

(not you, the techs)

That's all they can do, because I'm a prick, I'd either be gunning for new tires/clutch because they did a burn out, and I'd get a LOT of satisfaction seeing 2 guys getting canned... I actually wouldn't give 2 shìts if they did that with my car, but I'd "be pissed" so I can see those 2 guys talk a nice walk.

05-07-2013, 01:12 PM	#1 (permalink)
Red__Zed A True Z Fanatic Join Date: Jul 2010 Location: window seat Posts: 28,940 Drives: Mostly on two wheels Rep Power: 120	Keep your cool, and be aware that the service manager is probably not aware that they took your car out for a spin. Keep in mind that you've got very little legal recourse and whatever you get out of this will be based in goodwill. Screaming and yelling won't get you nearly as far as being reasonable will. bigdog1250, m4a1mustang, cdoxp800 and 11 others like this.

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