Dealership oil change

jburke26 · 01-24-2013, 02:38 PM

So i went in today to get my free first oil change and when I got home i looked at the receipts and everything and noticed that they used 0W-20 Synthetic oil. I have noticed on the forums and in the manual it says to use 5W-30. I am fixing to call the service department and see what is up with this.... Do they not have a clue what is going on?

DEpointfive0 · 01-24-2013, 02:58 PM

Either they wrote it up wrong... Or they f'd up

SPOHN · 01-24-2013, 03:54 PM

Quote:

Originally Posted by jburke26

Do they not have a clue what is going on?

NO they don't. Better to do it yourself regardless if it was free.

bvl · 01-24-2013, 03:58 PM

Give a call and ask exactly what product they used. Some 0/20's are very good oils that are stiff 20's that don't sheer. Some 30w's sheer to a 20w in 1000 miles. Depends on the product etc...

- b

jburke26 · 01-24-2013, 04:03 PM

I just got back from the stealership and they admitted that they "grabbed" the wrong oil and replaced it and the oil filter with the correct products. They also gave me a credit for another oil change along with several apologies from the all the mangers along with the salesman.

This really makes me nervous that if they couldn't even put the correct oil in my Z what else could they forget? Looks like i will be doing my own maintenance from now on. Lesson learned.

DEpointfive0 · 01-24-2013, 04:08 PM

Quote:

Originally Posted by jburke26

I just got back from the stealership and they admitted that they "grabbed" the wrong oil and replaced it and the oil filter with the correct products. They also gave me a credit for another oil change along with several apologies from the all the mangers along with the salesman.

This really makes me nervous that if they couldn't even put the correct oil in my Z what else could they forget? Looks like i will be doing my own maintenance from now on. Lesson learned.

Grabbed the wrong oil...

Go have them change it out when you have a chance and WATCH them pour the oil in
Next oil change do the same... Try to have them use Nissan's Ester Oil

Then find a new dealer

TexasChuck · 01-24-2013, 04:12 PM

According to everything I could find, with the help of this forum, the oil with ester, is far superior. (I don't know what ester is??) Mobile One has ester.
Cheers

Read T · 01-24-2013, 04:12 PM

Don't trust stealerships.

I got them to change my waterpump (should have done it myself) and they 'forgot' to put coolant back in.

DEpointfive0 · 01-24-2013, 04:16 PM

Quote:

Originally Posted by Read T

Don't trust stealerships.

I got them to change my waterpump (should have done it myself) and they 'forgot' to put coolant back in.

WOW... That's worse than using 0w20 vs 5w30

What Nissan uses 0w20??? That's a very Honda oil (as well as hybrid Toyotas)

kenchan · 01-25-2013, 11:32 AM

Quote:

Originally Posted by jburke26

This really makes me nervous that if they couldn't even put the correct oil in my Z what else could they forget?

tightening the 12 or so screws correctly for the shroud (plastic cover under the engine).
or filter loose or too tight, or even the plug.

DEpointfive0 · 01-25-2013, 11:37 AM

Quote:

Originally Posted by kenchan

tightening the 12 or so screws correctly for the shroud (plastic cover under the engine).
or filter loose or too tight, or even the plug.

You know what's HILARIOUS to me???

That everyone thinks you have to take that shroud off to do an oil change... The dealer ONLY takes off the back 4, and bends the plastic down

jburke26 · 01-25-2013, 12:25 PM

They also offered to come pick my vehicle up from my work location... Told them HELL NO!! I don't want my car molested by a 18 year old errand boy.

kenchan · 01-25-2013, 02:25 PM

Quote:

Originally Posted by DEpointfive0

You know what's HILARIOUS to me???

That everyone thinks you have to take that shroud off to do an oil change... The dealer ONLY takes off the back 4, and bends the plastic down

yah, you dont have to take it off. you can also siphon up the oil from the dipstick if you want.

but for me, i use my ramps and im not about to go to the other side of that flapping cover just to drain the oil and make more work for myself.

SS_Firehawk · 01-24-2013, 04:11 PM

heck, using synthetic on a free is nice. They tried to use bottom barrel in mine, and I damn near slapped the taste out of their mouth.

Jasonle · 01-24-2013, 06:33 PM

stupid dealership!

01-24-2013, 02:38 PM	#1 (permalink)
jburke26 Enthusiast Member Join Date: Mar 2012 Location: Cullman, Alabama Posts: 252 Drives: Sold Z Rep Power: 14	Dealership oil change So i went in today to get my free first oil change and when I got home i looked at the receipts and everything and noticed that they used 0W-20 Synthetic oil. I have noticed on the forums and in the manual it says to use 5W-30. I am fixing to call the service department and see what is up with this.... Do they not have a clue what is going on?

01-24-2013, 04:12 PM	#7 (permalink)
TexasChuck Track Member Join Date: Oct 2012 Location: SE Texas Posts: 556 Drives: 2014 Black Cherry Co Rep Power: 14	Ester Oil According to everything I could find, with the help of this forum, the oil with ester, is far superior. (I don't know what ester is??) Mobile One has ester. Cheers

01-24-2013, 04:12 PM	#8 (permalink)
Read T A True Z Fanatic Join Date: May 2012 Location: Raleigh, NC Posts: 1,046 Drives: 11 Nissan 370z BC 6M Rep Power: 18	Don't trust stealerships. I got them to change my waterpump (should have done it myself) and they 'forgot' to put coolant back in. kidkotic2001 likes this. __________________ 2011 Nissan 370z Black Cherry Sport Pkg - Daily Driver, , 1960 Morgan +4 fun car, 1986 BMW 325ES, 1998 M3 and 1996 Spec Miata - Race Cars SUPPORT TEAM WINSOME RACING - WRL, CHUMP, LEMONS

01-24-2013, 04:11 PM	#14 (permalink)
SS_Firehawk Premium Member Join Date: Oct 2011 Location: Tampa Posts: 4,142 Drives: 13' Magma Red Nismo Rep Power: 7335	heck, using synthetic on a free is nice. They tried to use bottom barrel in mine, and I damn near slapped the taste out of their mouth. redline727, roy'sz, DEpointfive0 and 1 others like this. __________________ Old Car:GTM TSC'd 550whp / 410lbft tq @ 11.88PSI New Car: Under Construction

01-24-2013, 06:33 PM	#15 (permalink)
Jasonle A True Z Fanatic Join Date: Jan 2011 Location: St. Louis Posts: 3,509 Drives: 09 370z Rep Power: 26	stupid dealership! __________________ 2009 Nissan 370z/2003 Honda Soccer Van Shineauto Amuse Body Kit/UAM Fenders/Bc Br Coilovers/Topspeed Exhaust/Racing Hart Wheels and More My Sexy Beast

01-24-2013, 02:58 PM	#2 (permalink)
DEpointfive0 A True Z Fanatic Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17152	Either they wrote it up wrong... Or they f'd up

01-24-2013, 03:58 PM	#4 (permalink)
bvl Enthusiast Member Join Date: May 2011 Location: PA Posts: 362 Drives: MB Roadster (sold) Rep Power: 14	Give a call and ask exactly what product they used. Some 0/20's are very good oils that are stiff 20's that don't sheer. Some 30w's sheer to a 20w in 1000 miles. Depends on the product etc... - b

01-24-2013, 04:03 PM	#5 (permalink)
jburke26 Enthusiast Member Join Date: Mar 2012 Location: Cullman, Alabama Posts: 252 Drives: Sold Z Rep Power: 14	I just got back from the stealership and they admitted that they "grabbed" the wrong oil and replaced it and the oil filter with the correct products. They also gave me a credit for another oil change along with several apologies from the all the mangers along with the salesman. This really makes me nervous that if they couldn't even put the correct oil in my Z what else could they forget? Looks like i will be doing my own maintenance from now on. Lesson learned.

01-25-2013, 12:25 PM	#12 (permalink)
jburke26 Enthusiast Member Join Date: Mar 2012 Location: Cullman, Alabama Posts: 252 Drives: Sold Z Rep Power: 14	They also offered to come pick my vehicle up from my work location... Told them HELL NO!! I don't want my car molested by a 18 year old errand boy.

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