Well, this escalated quickly...

ImportConvert · 01-29-2013, 12:19 PM

Update: Car is now at the correct shop. The shop manager called me to say he was very uncomfortable with what he was told by the adjustor Direct General (the at-fault's company) had sent over. They said I had lost control of my car, and they pushed him to use non-OEM/remanufactured parts, repair things he didn't feel comfortable repairing, ignored the damage to the rims (he insinuated that they implied that they were old damages, but he could tell they were shiny/new).

When I told him what ACTUALLY happened, the shop manager said that yes, that is exactly the story that my car told him.

In short, if you have Direct General, I want to pimp-slap the **** out of you because they are a crap company, and I am glad as hell that I lawyered up, this is going to be a nightmare.

01-29-2013, 12:19 PM	#38 (permalink)
ImportConvert A True Z Fanatic Join Date: Jun 2010 Location: SWMO Posts: 4,454 Drives: 2019 CX5 GT Reserve Rep Power: 7627	Update: Car is now at the correct shop. The shop manager called me to say he was very uncomfortable with what he was told by the adjustor Direct General (the at-fault's company) had sent over. They said I had lost control of my car, and they pushed him to use non-OEM/remanufactured parts, repair things he didn't feel comfortable repairing, ignored the damage to the rims (he insinuated that they implied that they were old damages, but he could tell they were shiny/new). When I told him what ACTUALLY happened, the shop manager said that yes, that is exactly the story that my car told him. In short, if you have Direct General, I want to pimp-slap the **** out of you because they are a crap company, and I am glad as hell that I lawyered up, this is going to be a nightmare.