Nissan 370Z Forum  

ATTENTION!! 2009-2010 owners with steering lock/wont start issues

Has anyone had any success with Nissan regarding this issue? My understanding is this has been recalled in models up to 2009---mine is a 2010.... Thanks, Gina 4/14/2016 Case #22099597

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Nissan 370Z General Discussions


Like Tree120Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 04-14-2016, 05:34 PM   #436 (permalink)
Base Member
 
Join Date: Apr 2016
Location: California
Posts: 6
Drives: 370Z Touring M6
Rep Power: 9
Ginaham1 is on a distinguished road
Default

Has anyone had any success with Nissan regarding this issue? My understanding is this has been recalled in models up to 2009---mine is a 2010....

Thanks,
Gina


4/14/2016

Case #22099597

Dear Gina Hamersley,

Thank you for taking the time to contact Nissan North America, Inc. and allowing us the opportunity to be of assistance.

A review of our systems shows that the regional specialist attempted to contact you on 04/14/16. Please provide us with your best contact number, and a preferred contact time if desired, so we can continue to assist you.

Case #22099597 has been updated to document your concern. Please feel free to reply to this email with your information, or contact me directly at 1.615.725.7208 Regional Consumer Affairs Specialist) with any questions or comments.

Sincerely,

Nissan North America, Inc.
________________________
Stephanie
Regional Consumer Affairs Specialist
Nissan Consumer Affairs
Ginaham1 is offline   Reply With Quote
Old 04-14-2016, 05:38 PM   #437 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141521
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

gina- just cut the brown wire or remove the steering lock fuse while the car is in the ON position (not acc).

the replacement can still fail.
kenchan is offline   Reply With Quote
Old 12-12-2016, 06:49 PM   #438 (permalink)
Base Member
 
Join Date: May 2014
Location: Phoenix AZ
Posts: 1
Drives: 09 370Z 6MT
Rep Power: 11
I Am Loki is on a distinguished road
Default 2009 steering wheel lock recall

Hey guys,
I couldn't find anything showing that there was a recall from searching the forums so here goes:

Just had my 2009 steering lock fail, tried the mallet to get it un-seized to no avail, so finally bit the bullet and brought it to the stealership to be fixed. Got a call back in less than an hour saying it was under recall. When I get it back ill post the recall details if anyone is interested.
I Am Loki is offline   Reply With Quote
Old 12-12-2016, 07:40 PM   #439 (permalink)
A True Z Fanatic
 
Zbrah's Avatar
 
Join Date: May 2013
Location: The370Z.com
Posts: 4,956
Drives: 370Z
Rep Power: 5452
Zbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond reputeZbrah has a reputation beyond repute
Default

Quote:
Originally Posted by I Am Loki View Post
Hey guys,
I couldn't find anything showing that there was a recall from searching the forums so here goes:

Just had my 2009 steering lock fail, tried the mallet to get it un-seized to no avail, so finally bit the bullet and brought it to the stealership to be fixed. Got a call back in less than an hour saying it was under recall. When I get it back ill post the recall details if anyone is interested.
Page 13
http://www.the370z.com/new-roadster-...issues-13.html
__________________

Last edited by Zbrah; 12-12-2016 at 07:54 PM.
Zbrah is offline   Reply With Quote
Old 12-14-2016, 08:40 PM   #440 (permalink)
dbw
Base Member
 
Join Date: Jun 2011
Location: Winnipeg
Posts: 37
Drives: 370z Roadster
Rep Power: 14
dbw is on a distinguished road
Default

I've got a 2010 roadster. Mine failed 2 nights ago. Temp was -11F. Took 1.5 hours to get a tow truck. Couldn't leave the vehicle as it was in a less than totally desirable part of town. I was bloody cold by the time we got it to the dealership.
Dealership..Crown Nissan in Winnipeg....has been absolutely great with dealing with this. I can't say enough good things about them. Definitely first class.

Called Nissan Canada this morning after I found out about this problem by googling it. Nissan insists I wasn't notified as my vehicle wasn't affected by this problem so the individual at Nissan insisted. I tried to explain that yes inddeedy it was affected as it was sitting in the dealership service department with this problem. He insisted that no I wasn't in the affected bunch of vehicles and I finally gave up talking and hung up....politely.
dbw is offline   Reply With Quote
Old 12-14-2016, 08:52 PM   #441 (permalink)
Premium Member
 
TreeSemdyZee's Avatar
 
Join Date: Dec 2009
Location: Kentuck-IANA
Age: 60
Posts: 4,885
Drives: '09 370 & ‘14 Juke
Rep Power: 27408
TreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond repute
Default ATTENTION!! 2009-2010 owners with steering lock/wont start issues

What is it with Nissan? Doing everything they can to not accept blame.
Isn't it interesting that 2012+ don't have the lock? Hmm. Must be a coincidence.
So sick of companies lying to save themselves a handful of dollars.
__________________
Borla S-Type | Motordyne | Z1 (lots) | South Bend | K&N | Nismo/Nismo S-Tune | Eibach | Aerojacket | Fujimara | Spl | ZSpeed Performance | Kenwood-Infinity-Sound Ordnance | Whiteline | Ecutek | Hotchkis | Clazzio | VQ Vortex |Morimoto XB |Dynosty Tune 329.64hp 265.73 ft/lb
TreeSemdyZee is offline   Reply With Quote
Old 12-19-2016, 10:41 PM   #442 (permalink)
Base Member
 
Join Date: Mar 2016
Location: Ohio
Posts: 23
Drives: 2011 370Z BC M6
Rep Power: 9
DragonSlave02 is on a distinguished road
Default

My 2011 370z which came with newer rev d model failed over the weekend could not do a thing to get it working to apply the fix. In my case the lock was not stuck engaged but one of the electrical switches in it was broke and with it stuck in a Walmart parcking lot and freezing rain coming down I took it to Nissan and paid and boy did I pay to get it fixed $1100. I asked about faulty units and they said nope it's not a defect but they just happen to have a few in the shop for a 6 year old car and an uncommon part which "is not defective" and which they removed from the car 4 years ago. And now I know you might say well it's 6 years old u got lucky it lasting that long well I bought the car with only 8000 miles on it last April and only put 4000 miles on it. So in short the stupid lock which has no defects in should only last 12000 or 6 years which ever comes first like in a bad worrenty. I think my next step is the attorney general and see what they have to say I know it might be useless because this issue is so rear, not like there are dedicated threads about it or diy fixes people have.

Wish I read up on all the issues a little more and saw this effected all models with the locking mechanism.

PS. I,m done ranting and I pulled the fuse.
DragonSlave02 is offline   Reply With Quote
Old 12-19-2016, 10:53 PM   #443 (permalink)
Premium Member
 
TreeSemdyZee's Avatar
 
Join Date: Dec 2009
Location: Kentuck-IANA
Age: 60
Posts: 4,885
Drives: '09 370 & ‘14 Juke
Rep Power: 27408
TreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond reputeTreeSemdyZee has a reputation beyond repute
Default

Quote:
Originally Posted by DragonSlave02 View Post
My 2011 370z which came with newer rev d model failed over the weekend could not do a thing to get it working to apply the fix. In my case the lock was not stuck engaged but one of the electrical switches in it was broke and with it stuck in a Walmart parcking lot and freezing rain coming down I took it to Nissan and paid and boy did I pay to get it fixed $1100. I asked about faulty units and they said nope it's not a defect but they just happen to have a few in the shop for a 6 year old car and an uncommon part which "is not defective" and which they removed from the car 4 years ago. And now I know you might say well it's 6 years old u got lucky it lasting that long well I bought the car with only 8000 miles on it last April and only put 4000 miles on it. So in short the stupid lock which has no defects in should only last 12000 or 6 years which ever comes first like in a bad worrenty. I think my next step is the attorney general and see what they have to say I know it might be useless because this issue is so rear, not like there are dedicated threads about it or diy fixes people have.

Wish I read up on all the issues a little more and saw this effected all models with the locking mechanism.

PS. I,m done ranting and I pulled the fuse.
Yep. The Rev D replacement is the one that failed on mine. Piss-poor engineering pure and simple.
__________________
Borla S-Type | Motordyne | Z1 (lots) | South Bend | K&N | Nismo/Nismo S-Tune | Eibach | Aerojacket | Fujimara | Spl | ZSpeed Performance | Kenwood-Infinity-Sound Ordnance | Whiteline | Ecutek | Hotchkis | Clazzio | VQ Vortex |Morimoto XB |Dynosty Tune 329.64hp 265.73 ft/lb
TreeSemdyZee is offline   Reply With Quote
Old 12-19-2016, 11:47 PM   #444 (permalink)
dbw
Base Member
 
Join Date: Jun 2011
Location: Winnipeg
Posts: 37
Drives: 370z Roadster
Rep Power: 14
dbw is on a distinguished road
Default

Ive got a year and a half Left oh the extended warranty so mine was covered including a rental car for 4 days. I am concerned that D version is unreliable.
Dave
dbw is offline   Reply With Quote
Old 12-19-2016, 11:50 PM   #445 (permalink)
dbw
Base Member
 
Join Date: Jun 2011
Location: Winnipeg
Posts: 37
Drives: 370z Roadster
Rep Power: 14
dbw is on a distinguished road
Default

Ive got a year and a half Left oh the extended warranty so mine was covered including a rental car for 4 days. I am concerned that D version is unreliable.

Where is this fuse? By pulling it what happens?

Thanks,

Dave
dbw is offline   Reply With Quote
Old 12-20-2016, 07:40 AM   #446 (permalink)
Premium Member
 
SouthArk370Z's Avatar
 
Join Date: Nov 2010
Location: South Arkansas
Posts: 8,435
Drives: 2014 Challenger
Rep Power: 324198
SouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond repute
Default

Quote:
Originally Posted by dbw View Post
... Where is this fuse? By pulling it what happens? ...
Follow link in my sig for more info on steering locks.
__________________
Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub
Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma
SouthArk370Z is offline   Reply With Quote
Old 12-21-2016, 03:26 PM   #447 (permalink)
Base Member
 
Join Date: Mar 2016
Location: Ohio
Posts: 23
Drives: 2011 370Z BC M6
Rep Power: 9
DragonSlave02 is on a distinguished road
Default

So just an update on this. I figured I would call Nissan and see if they would make this right before calling the attorney general or bbb. They escalated the issue to a senior rep and today they just got back with me. I was told that the part is not covered under warranty but since there is so low miles (13000) they will reimburse me for the cost of the part, so I'm getting back about $700 so not the worst outcome and not the best but I'm okay with it.
OldGuyFla likes this.

Last edited by DragonSlave02; 12-21-2016 at 08:51 PM. Reason: Edited for grammar and typos
DragonSlave02 is offline   Reply With Quote
Old 12-29-2016, 10:33 AM   #448 (permalink)
A True Z Fanatic
 
EazyD's Avatar
 
Join Date: Nov 2009
Location: Massachusetts, USA
Posts: 1,211
Drives: 2010 6MT Sport pkg.
Rep Power: 26
EazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond reputeEazyD has a reputation beyond repute
Default

Can I just say that user SouthArk370Z deserves our deepest gratitude?

He's been acitve in this thread for YEARS and provides links to all we need to save cash and frustration.

Thanks a lot. I think I might actually pull that fuse this spring Already had my lock replaced, but you folks have adequately scared me into believing it's going to happen again at some point.
ZeeingAround and Memphis370Z like this.
__________________

Pearl White 2010 370Z Sport, Stillen CBE, tint, K&N drop-in filters, GT-R start button, Kenwood DNX-6980 with backup cam, LED bulbs, Raceseng shift knob.
EazyD is offline   Reply With Quote
Old 12-29-2016, 12:07 PM   #449 (permalink)
Premium Member
 
SouthArk370Z's Avatar
 
Join Date: Nov 2010
Location: South Arkansas
Posts: 8,435
Drives: 2014 Challenger
Rep Power: 324198
SouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond reputeSouthArk370Z has a reputation beyond repute
Default

You are welcome. I'm glad I've been able to help.
EazyD likes this.
__________________
Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub
Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma
SouthArk370Z is offline   Reply With Quote
Old 12-29-2016, 01:54 PM   #450 (permalink)
A True Z Fanatic
 
ZeeingAround's Avatar
 
Join Date: Dec 2010
Location: Michigan
Posts: 6,365
Drives: 3500 NVP 370Z-sold!
Rep Power: 86623
ZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond reputeZeeingAround has a reputation beyond repute
Default

Mine was fixed under warranty in 2015. I will pull the fuse now that I see replacements are failing.
We could gather all the failed parts,put them in a box and send them to Nissan with, " not another Nissan until you own up to this ****"
Facebook and get local news to pick it up.

Look how long it took to get the Takata airbag resolution going. Cars going back to 2001. Obviously a less serious part, but look at the time frame!
EazyD likes this.
__________________
Get some roosters for eggs and Bulls for milk . Then you will see that gender matters. Especially at milking time.
ZeeingAround is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
DIY: 2009 - 2010 Steering Wheel Lock Fix w/ Pics! AUtigers370z DIY Section (Do-It-Yourself) 65 09-21-2022 06:06 PM
Attention Owners of 2010 370Z - Clunk Noise from Rear of Vehicle jgalloner Nissan 370Z General Discussions 50 10-22-2016 04:43 PM
car wont start ipd steering lock maciaqua Nissan 370Z General Discussions 35 03-18-2013 03:50 AM
Steering wheel lock failure 2010 Nismo Sidz Exterior & Interior 10 01-07-2013 05:43 PM
2009 Steering Wheel Lock; anyone issues? Mikes350z North East Region 2 07-09-2012 04:38 PM


All times are GMT -5. The time now is 11:16 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2