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Got a free loaner car from Nissan dealership

Today I brought my Z to the Nissan dealership for some warranty works. Replacing brake hardwares, brake pads, refurbish brake rotors. Total about 3 hours work. The guy gave me

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Old 11-15-2012, 09:20 PM   #1 (permalink)
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Default Got a free loaner car from Nissan dealership

Today I brought my Z to the Nissan dealership for some warranty works. Replacing brake hardwares, brake pads, refurbish brake rotors. Total about 3 hours work. The guy gave me one day rental from Hertz and told me Nissan will pay for it. I am very impressed. Of course that dealership is very friendly to me. I bring in 2 of my Nissan viecles for services all the time.

I know Infiniti gives me free loaner everytime I ask them work on my g35. Does Nissan have the same policy? Or it's just because I am very close to those service managers?
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Old 11-15-2012, 09:28 PM   #2 (permalink)
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Originally Posted by forza370z View Post
Today I brought my Z to the Nissan dealership for some warranty works. Replacing brake hardwares, brake pads, refurbish brake rotors. Total about 3 hours work. The guy gave me one day rental from Hertz and told me Nissan will pay for it. I am very impressed. Of course that dealership is very friendly to me. I bring in 2 of my Nissan viecles for services all the time.

I know Infiniti gives me free loaner everytime I ask them work on my g35. Does Nissan have the same policy? Or it's just because I am very close to those service managers?
It's the dealership, not Nissan. Good dealers will give out loaners.
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Old 11-15-2012, 09:40 PM   #3 (permalink)
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It's the dealership, not Nissan. Good dealers will give out loaners.
Bingo!
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Old 11-15-2012, 09:55 PM   #4 (permalink)
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Sounds like I am gonna bring in some donuts next visit.
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Old 11-15-2012, 11:24 PM   #5 (permalink)
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Sounds like I am gonna bring in some donuts next visit.
dont forget the coffee with that with extra sugar!!!
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Old 11-16-2012, 03:11 AM   #6 (permalink)
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Originally Posted by Roadster4Us View Post
It's the dealership, not Nissan. Good dealers will give out loaners.
Bullshite... Sorry, it's Nissan's policy, they'll pay up to 3 days for a loaner or rental... Now a 3 hour repair and giving you a rental, I bet a customer could just ask and they shall receive...

Now, hook up or being nice to the dealer pay dividends for people like me, I had a 10 day rental
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Old 11-16-2012, 03:06 PM   #7 (permalink)
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My German dealer - loaner without asking for Z owners! Thats how it should be done.
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Old 11-16-2012, 03:40 PM   #8 (permalink)
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Bullshite... Sorry, it's Nissan's policy, they'll pay up to 3 days for a loaner or rental... Now a 3 hour repair and giving you a rental, I bet a customer could just ask and they shall receive...

Now, hook up or being nice to the dealer pay dividends for people like me, I had a 10 day rental

This is just my experience, but if my repair was going to last only a few hours, I can wait or they would drive me to where I need to go (home, work...) but they wouldn't give me a loaner. Now if my car was there for a day or two that's a different story. But it also depends on how well you get along with your service rep, mine is really cool and we talk about my plans for the car and I ask him about his plans for his Titan etc... he hooks me up all the time with oil changes and free car detailing.
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Old 11-15-2012, 10:14 PM   #9 (permalink)
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Yep, I get a free loaner when mine is in for service as well, but I only just noticed that I get charged another $20 for the cost of the service ............. over the "capped priice" .....

bollocks ............
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Old 11-15-2012, 11:24 PM   #10 (permalink)
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I am schedule to take my car in on my baby's due date (most baby doesn't come out on the actual day). I had asked them for a loaner car so I can drive home (20 miles), they won't give it to me. I guess I can't ask for too much, at least they are actually trying to fix the problem this time.

I was at Lexus a month ago with my wife's car, got a brand new $45K car to drive. I guess you get what you paid for.
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Old 11-16-2012, 04:08 AM   #11 (permalink)
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I am schedule to take my car in on my baby's due date (most baby doesn't come out on the actual day). I had asked them for a loaner car so I can drive home (20 miles), they won't give it to me. I guess I can't ask for too much, at least they are actually trying to fix the problem this time.

I was at Lexus a month ago with my wife's car, got a brand new $45K car to drive. I guess you get what you paid for.
This is for sure true as well, at all the Nissan dealers I have gone to I always get a crappy Versa or Cube or hopefully an Altima, no matter if I came in with my Z or Maxima...
One had a FULLY loaded Maxima for GTR customers. I did get to take that for 3 days once...

And when I take my ISF to Lexus I get free cookies, donuts, soft drinks, coffee, computers to use... And as a loaner I get an IS250, CT200h, ES350 or RX350,
Same with the SL500 at Mercedes, although Mercedes had 40 C250's and 5 of the Mercedes Toyota Highlander.

At the same time, the Lexus costs $68,000, and the cheapest car they sell is what? $33k, where most 370s probably cost $33k, and the cheapest Nissan is what $16k? ISF brake job $1400, I KNOW it's not that much on the 370, so you DO get what you pay for... When I took the ISF in for that painful brake job, I informed them that I was going to use their rental for a week and not to call me, LOL

I can understand a dealershit not giving a loaner for oil changes and simple jobs like oil changes, or only offering a ride back to work because just the cost of doing the paperwork eats away at their profit margin...

All you have to do is ask IMO, I think most people hate the dealershits, which is understandable, but it's easy to fix that problem... When you get a dumb service advisor, get a different one, if they're all stupid or try to feed you BS, go to a different dealershit... Call corporate, do what you need to do... If you're willing to type an essay and bitch and moan here, might as well call corporate and do it, lol
Also, when you're calling a dealershit, sweet talk the receptionist for a bit, then say, "look I need someone in service, but who do you think is the best, no BS advisor? Don't worry, I'm not going to rat on you, LOL"
It works, it works REALLY well... But when you put shít in, you get shít out... Go in with a crap attitude, you get crap from it 99% of the time... If any of you have worked in food, or any service job, you should know, when someone gives you an attitude, you give the attitude right back vs a guy comes in cracks a joke, gives a hey, how are you, and you'll be more willing to give the customer better service!
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Old 11-16-2012, 08:37 PM   #12 (permalink)
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...But when you put shít in, you get shít out... Go in with a crap attitude, you get crap from it 99% of the time... If any of you have worked in food, or any service job, you should know, when someone gives you an attitude, you give the attitude right back vs a guy comes in cracks a joke, gives a hey, how are you, and you'll be more willing to give the customer better service!
I can't agree with you more on this. We all humans who likes attitude. Be nice or go home.
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Old 11-15-2012, 11:38 PM   #13 (permalink)
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u guys are so lucky. My experience with Nissan dealerships sucked really bad.

When I decided to buy the Z instead of the M1 coupe... I went toa total of 4 Stealerships and they said they can not and will not let me test drive a Z, even if they had one on the lot. They made up so many excuses such as: "We can't let you cause we can't put too many kms on a new car" "You got to order one from Japan first." "You have to put down a down payment." "we can't let you test drive that one cause it's the manager's car" BLAAH BLAAH BLAHH.....

I was like... Seriously?! "No problem i can put down a down payment of how much you want" "So you expect me to buy the car without a test drive or seeing it?" "man its just a nissan." wtf??

Last stealership(at this point I was about to reconsider) I went to was the one in burnaby where I met a sales associate who was pretty chill and talked to the manager for a while and i got a test drive in a black auto Z.

Everyone treated me like if i was some punk *** kid who just wana joyride... Slapped a bank draft down and ordered/bought a brand new 2012 pw sport pkg/navi.

Sorry about the rant. I'm pretty sure if you're in my shoes u would be pissed.
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Old 11-15-2012, 11:44 PM   #14 (permalink)
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so thats how they do it in canada

anyways yeah thats ghey, not letting you test drive a car is just as bad as buying the car and regretting buying it.

Glad to know atleast one dealership let you test drive.
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Old 11-16-2012, 02:33 AM   #15 (permalink)
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so thats how they do it in canada

anyways yeah thats ghey, not letting you test drive a car is just as bad as buying the car and regretting buying it.

Glad to know atleast one dealership let you test drive.
Only had a few mins too. It was the shortest route ever..
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