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I have to agree with most other people on this post -- I would not let Walmart do work on my Z. I had them plug a leaking tire on
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#1 (permalink) |
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I have to agree with most other people on this post -- I would not let Walmart do work on my Z. I had them plug a leaking tire on my wife's CRV (figured there wasnt a whole lot they could do to mess that up).
With that being said, I realize there is a large spectrum of people on this Forum with different income levels. Also the Z is a different car to different people -- some people totally modify it and race it only at the track on weekends -- some people use it as their daily driver. With low profile tires like the Z has it just makes sense to spend a few extra bucks to take it to a place that knows if they have to tools to do the install without damage. Keep us updated on the status of how Wal Mart treats you and best of luck. |
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#2 (permalink) |
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I'm meeting with the store manager today after work.
It's tire mounting, not brain surgery. And to return my car to the way it was wit would require a new bumper not a repaired one.
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#3 (permalink) |
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Just be ready to counter the BS that might be brought up about the age of the car , prexisting damage , and if they were ppl with you that can support your claims. Be prepared to do battle, because your in for a fight, just read Walmarts strict return policies on some of their items and you will see what I mean.
You could also tell them you intend on posting a video online about what happened to your car in the service department etc. |
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#4 (permalink) |
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That's like someone dropping off your daughter after prom and saying she was very experienced.
I would bust out the shotgun.. Jk of course. Every time I take my car in for anything everywhere, I take a photograph of the millage (to the decimal point), ask if the car will need to be driven or not (in writing) and tape a typed paper on the steering wheel saying 'please call 555-1234 before driving the car more than 0.1 miles'. I suggest you do the same! And never leave your car overnight at somewhere like Walmart, bestbuy, clear bra place, or anything other than real dealer or someone you trust.
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#5 (permalink) |
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theres your first problem. Why you would find the cheapest place is beyond me.
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#6 (permalink) |
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Walmart, dude! ......... really?
Well, you've got balls to post it........... or somethin ......
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#7 (permalink) |
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#8 (permalink) |
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Stop giving the guy crap for going to Wal-Mart. I bet he feels like crap already enough as it is and you guys are just piling it on. We are all friends right?
Op - I actually had a similar lawsuit happen a few years back, the thing with Wal-Mart is they will try to abuse you and intimidate you, just keep your cool and keep chugging along. |
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#9 (permalink) |
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So...any updates on what happened? What did the store manager have to say?
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#11 (permalink) |
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I suggest looking into your small claims court process. You will have a max compensation value but it may fit your case. Many success stories of the little man winning in this venue b/c the bigger company would spend more money defending the case when compared to settlement. They usually dont show up. After filing the complaint, you can even apply for summary judgement if you have all your evidence gathered and sworn statements. Consult your legal adivisor first of course. Gl.
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#12 (permalink) |
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So I went in last night after work, got the vehicle photographed and then I left. Today I called the manager of the store and he sounded surprised to hear about it and will follow up with me personally today or tomorrow.
To say every car that gets remedial maintenance at walmart will get damaged is beyond ignorant. It simply comes down to a matter of a low clearance vehicle and a steep jack ramp. I'm sure it will be handeled. it's not like walmart is running a scam terrorizing car owners. When looking for a suitable place to get an alignment, 50% of them said the can't do cars with low clearance because of the lifts ramp angle.
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#13 (permalink) |
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Yeah I learned the hard way about Walmart a few years back. Took my 323i in for a "cheaper" oil change. Left the store and a few miles later at a red light, this car pulled up to me and a guy was yelling for me to roll down my window. Once I did he said "I think your car is on fire." He then turned and drove off. I started driving again not knowing what he meant and all of a sudden a massive white cloud of smoke started pouring out from my hood. I immediately pulled over and popped the hood to find that they left a court of oil in my engine bay which melted all over my engine.
Lesson learned!
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