Avoiding the bashing!

Originally Posted by PapoZalsa

Looks like you are a Stillen fan boy!

Originally Posted by 370Z Purist

I'm just a fan of their DIYs. Wish more companies would do the same. I'm still bone stock, lol.

Trying to change it, but vendors here can be slow with PMs occasionally.

Originally Posted by tommyguns

This is just a little advice to all our wonderful sponsor/dealers that sell their goods here. Sometimes what may seem obvious to you the designers of some of the coolest aftermarket parts available on the market, is just not that obvious to the purchaser!
If you take the time to make these things then why can't you take the time to write up and include directions, all this drama could be avoided. Now just again I read another thread were the OP was killing said part for fitment issues, when after all the bashing, the dealer comes in and explains that the OP was not installing it properly, after which he explained how it should be done and problem solved, all that wasted time and drama. What he explained was not that obvious but made perfect sence and said part looked perfect.
Now I say this from experience, I've purchased many items for my car and have installed them myself, that includes the Type III wing and just the other day a Spec ME lip. I won't go into the specifics of just those two items, but after writing up my install for the ME lip, the seller/designer comes on to give me props for the write up, which I thank him for, but if you have the chance to read it there is no chance in the world a customer should have to know this beforehand or would know this. I'm a risk taker so I'm prepared to do what is necessary to install my part (remember the "original nismo intake install"). I mean come on, there was nine holes in the deck of the hatch after removing the sport spoiler and not one was even used for what would have been a great matching point for a TEMPLATE to drill the new holes!
So this is not about just one item, but for some reason it's the norm around here to not be supplied with instructions our even post the install procedure. Knowing not to use tape was a choice of mine and it turns out you shouldn't use tape for this install , or having to remove the bumper to achieve the best fitment are things that should be told up front at point of purchase and not after giving props to the purchaser that took the time to do your said job.
Now please notice how I'm choosing my words, I'm not trying to offend anyone, I'm also a business owner and know firsthand how hard it is to stay in business, so please do not take offence to this, please just use it as advice and avoid the DRAMA.
Kindest regards,
Thomas Pomatico

Originally Posted by UNKNOWN_370

Remeber guys, the statements posted are general. What he has written in advice is true. The most valid opposing point is a lot of what we do is modification and not fitment of a product. But a data-log or clear insttruction of the vendors, experience in getting a part in is valid as well. A vendor usually makes a near-one of a kind part and should elaborate his case for using his product through instruction.
Some vendors do an awesome job of explaining how to install their product. Others are saying very little. Certain mods like body kits aren't really instruction necessary. Its more of an experience necessary issue. But some guys can make better instructions for other types of parts. Like oil coolers with thermo plates, etc. Maybe a list of setbacks during installation and how they were overcome (if applicable).
This thread can be debateable, but as the general advice given by OP. Its something "more" vendors should explore within the realm of reason and possiblity.

Originally Posted by shadoquad

I wasn't disagreeing with the OP at all. I was saying that I've received good service/instructions from Injen and Z1, and our DIY section has helped me, too.

I agree with the general point of this. Clear instructions and availability to help clarify install instructions are the mark of a good vendor.