FK'D by Nissan

nogoodname · 06-14-2009, 04:19 PM

dealer makes a mistake each time they wash a car...lol

kannibul · 06-14-2009, 10:53 PM

Quote:

Originally Posted by TheWeatherman

Guys, I want you to think of who works in our service departments. These guys are working their butts' off trying to do things the right way. Think about it... They probably can't even afford a Z because of what they get paid. I'm surprised they do what they do with what they get. We're lucky to get the service that we do. Do people make mistakes? Yes. I know I do. It's okay. Stuff goes wrong. If it didn't, we wouldn't be human. Have I had my share of bad things that went wrong with my cars? Yes. I'm just happy that someone helps me.

I dunno man, it's pretty hard to screw up an oil change.

BanningZ · 06-14-2009, 11:19 PM

So do we know what the problem was yet?

Sounded to me like a cross threaded drain plug.

NotmyGTR · 06-15-2009, 12:05 AM

Quote:

Originally Posted by BanningZ

So do we know what the problem was yet?

Sounded to me like a cross threaded drain plug.

Yes it was found. The OEM filter will not hold a seal. They tried filter after filter and the all leaked. The M1-110 Mobile 1 filter held a seal.

batman_4 · 06-15-2009, 12:56 AM

^ glad it was fixed. btw what dealer/city in texas was this at?

armensti · 06-15-2009, 01:03 AM

stuff like this makes me regret buying a nissan

arcticreaver · 06-15-2009, 01:11 AM

can't believe the OEM filter couldn't hold a seal.

BanningZ · 06-15-2009, 03:41 AM

Quote:

Originally Posted by NotmyGTR

Yes it was found. The OEM filter will not hold a seal. They tried filter after filter and the all leaked. The M1-110 Mobile 1 filter held a seal.

This info needs to be stickied. If that happen with multiple oem filters with you, your not the only one that's gonna have this problem.

Perhaps it would be wise for owners to request a filter other than oem right off the bat. I wonder if dealerships are gonna be difficult when it comes to retaining the factory warranty.

Kind of hard to retain a factory warranty, when the warranted parts break.

Way to go Nissan

kannibul · 06-15-2009, 08:44 AM

Quote:

Originally Posted by BanningZ

This info needs to be stickied. If that happen with multiple oem filters with you, your not the only one that's gonna have this problem.

Perhaps it would be wise for owners to request a filter other than oem right off the bat. I wonder if dealerships are gonna be difficult when it comes to retaining the factory warranty.

Kind of hard to retain a factory warranty, when the warranted parts break.

Way to go Nissan

+1

Granted, part of an oil change is to ensure there are no leaks...but, I know myself, I don't check for leaks until at least a day or so later...

TheWeatherman · 06-15-2009, 08:52 AM

If it makes you feel any better/worse, my '09 FX35 started leaking oil moderately this winter while starting it when it was -10 below. I took it to the dealer immediately and they noticed that the seal was the problem. Put on a new one, and wallah. No leaks. This happened well after I had my oil changed. It was an OEM filter. Never have had problems in the past. Maybe it was a bad batch.

NotmyGTR · 06-15-2009, 01:37 PM

Quote:

Originally Posted by batman_4

^ glad it was fixed. btw what dealer/city in texas was this at?

Ed Hicks Nissan in Corpus Christi. Im headed over there in about an hour to have a chat with the service manager and get him to make an entry in my service manual that an OEM filter will not hold a seal. And of course, make him sign it as well. Future problems with this put the accountability on Nissan and not me. Will post the results of our conversation afterwards.

chubbs · 06-15-2009, 01:40 PM

Quote:

Originally Posted by NotmyGTR

Yes it was found. The OEM filter will not hold a seal. They tried filter after filter and the all leaked. The M1-110 Mobile 1 filter held a seal.

That is VERY SCARY.

Do you know what the dealer is doing about it?

...and this problem should definitely be made into a sticky of some kind.

Coincidentally (and nothing to do with this issue) I have an OEM filter for my 350z sitting right in front of me as I type!

tstrick9 · 06-15-2009, 02:34 PM

The magnuson-moss warranty act states in Section 102(c) that it is "prohibited to tie arrangements that condition coverage under a written warranty on the consumer's use of an article or service identified by brand, trade, or corporate name unless that article or service is provided without charge to the consumer."
So, unless they give you the filters for free, the dealer cannot deny warranty work because of after market parts, unless THEY can prove it caused a failure.

Modshack · 06-15-2009, 04:17 PM

Quote:

Originally Posted by tstrick9

The magnuson-moss warranty act states in Section 102(c) that it is "prohibited to tie arrangements that condition coverage under a written warranty on the consumer's use of an article or service identified by brand, trade, or corporate name unless that article or service is provided without charge to the consumer."
So, unless they give you the filters for free, the dealer cannot deny warranty work because of after market parts, unless THEY can prove it caused a failure.

Spouting the MM act is all well and good and it's done all the time here. Unfortunately, in the REAL world, they can deny anything they want if they feel your aftermarket part caused a failure..This puts it back on the consumer to PROVE the part was not the cause. Got money for an expert witness and time to pursue this? All this on your dime through a lengthy court procedure BTW......

tstrick9 · 06-15-2009, 04:59 PM

Quote:

Originally Posted by Modshack

Spouting the MM act is all well and good and it's done all the time here. Unfortunately, in the REAL world, they can deny anything they want if they feel your aftermarket part caused a failure..This puts it back on the consumer to PROVE the part was not the cause. Got money for an expert witness and time to pursue this? All this on your dime through a lengthy court procedure BTW......

So, have you had a dealer void your warranty for an aftermarket oil filter?

06-14-2009, 11:19 PM	#48 (permalink)
BanningZ A True Z Fanatic Join Date: Nov 2008 Location: nowhere Posts: 5,478 Drives: 06' Nismo Frontier Rep Power: 29	So do we know what the problem was yet? Sounded to me like a cross threaded drain plug. __________________ Become a Premium Member: Click HERE MB 06' Nismo VQ40DE

06-15-2009, 12:56 AM	#50 (permalink)
batman_4 A True Z Fanatic Join Date: Dec 2008 Location: McAllen Tx. Posts: 1,038 Drives: '09 PW 370Z Rep Power: 367	^ glad it was fixed. btw what dealer/city in texas was this at? __________________ '09 6spd. Touring: Eibach / SPC / Motordyne / Berk / Z1 / Oneighty / Mines / SSR / Stillen / CFE

06-15-2009, 01:11 AM	#52 (permalink)
arcticreaver Track Member Join Date: Feb 2009 Location: Arcadia, CA Posts: 769 Drives: 2009 Z34 7AT PG Rep Power: 924	can't believe the OEM filter couldn't hold a seal. __________________ http://www.facebook.com/arcticreaver - FaceBook http://www.linkedin.com/pub/sam-yang/a/832/325 - LinkedIn Profile

06-14-2009, 04:19 PM	#46 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1765	dealer makes a mistake each time they wash a car...lol

06-15-2009, 01:03 AM	#51 (permalink)
armensti Enthusiast Member Join Date: Mar 2009 Location: CA Posts: 447 Drives: 370Z/Tring/Spt/6MT Rep Power: 16	stuff like this makes me regret buying a nissan

06-15-2009, 08:52 AM	#55 (permalink)
TheWeatherman Enthusiast Member Join Date: Mar 2009 Location: Milwaukee, WI Posts: 265 Drives: 2009 370Z 6MTw/Sport Rep Power: 16	If it makes you feel any better/worse, my '09 FX35 started leaking oil moderately this winter while starting it when it was -10 below. I took it to the dealer immediately and they noticed that the seal was the problem. Put on a new one, and wallah. No leaks. This happened well after I had my oil changed. It was an OEM filter. Never have had problems in the past. Maybe it was a bad batch.

06-15-2009, 02:34 PM	#58 (permalink)
tstrick9 Base Member Join Date: Jun 2009 Location: north carolina Posts: 45 Drives: 2003 cobra, 2006 tb Rep Power: 16	The magnuson-moss warranty act states in Section 102(c) that it is "prohibited to tie arrangements that condition coverage under a written warranty on the consumer's use of an article or service identified by brand, trade, or corporate name unless that article or service is provided without charge to the consumer." So, unless they give you the filters for free, the dealer cannot deny warranty work because of after market parts, unless THEY can prove it caused a failure.