Dealer keep delaying delivery

Jsolo

If they're promising you a car from another dealer, get the vin. Google the vin and see if it matches up with where ever your dealer says its coming from. If not, question them on it.

Streetlife

See that lies the problem with a great Nissan dealer like i have, two unprofessional sales people, can't say the whole sales team at my dealership, but my individual salesman's wife worked at the dealership as a saleswoman too, and she called me to ask why i gave her husband such a low rating ( the nerve). I'm a man of my word whether i said it or wrote it so i told her (mind you, there were so many reasons i forgot a few of them) , she tried to say at the beginning of the call it was for an invitation to an orientation they were having that week (maybe, but why bring the survey results up). For me, i realized my salesman and his wife became way too comfortable with my wife and I, to the point being professional was no longer required in there eyes (not that they were during the whole buying process, but i was buying my dream car, so i ignored a lot, i ordered her so i was even more excited, and i know my dealership is the best in Texas, they've won the excellence award from Nissan numerous times). Trust me, the tuning department at my dealer are top notch, nothing but excellent reviews for those guys, and service is top notch very professional too and they are a mod friendly dealership. I was there yesterday to have my kick plate panels replaced that had arrived, the guy who did them it was his first install when he performed the PDI on my 370Z with illuminated kick plates , before the PDI was performed the dealer knew not to touch my Z (at least i thought, considering i gave my salesman a nice list of my delivery requests that i typed of course), something else my salesman said he told them not to do multiple times he claims but it was done anyway, luckily only the plastic and transport paper were removed no swirls or scratches plus it helped i picked her up the night of the day she arrived at the dealership, i wanted to do that myself, as a professional detailer i'm used to doing that for my clients ordered vehicles (to be honest, i don't think he told them anything). Anyway, my panels weren't flush as they should have been no problem that's why as a professional service department they ordered brand new replacements, as a detailer i noticed the original one's must've been damaged, no problem (he did it perfect this time, brand new one's sent from Nissan headquarters) . No problems with any other department at the dealer, service and the tuning department are cool with me. This is a case of how a salesman didn't ruin my experience with a good dealership, a dealership i highly recommend, i know for a fact my original salesman left the dealership, he called me (left a voicemail, i missed his call)to let me know the new Nissan dealership he now works at, the very one he was telling me about the night i took delivery and brought my girl home (get my point about an arrogant unprofessional salesman ).

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Tanabe Medalion Exhaust + Tanabe Y-Pipe, Baker Tuning, K&N Drop-Ins, Z1 Post MAF Tubes, GT-R Button, Nismo Magnetic Oil Drain Plug, CeramiKool Tint 35%, Solar Gard Clearshield Clearbra

Jsolo

Salespeople like those above should not be working at a dealer that's rated so highly. If these ratings affect the dealer so deeply, perhaps a few more negative ratings and either one or both of the above may be let go.

When you're spending big bucks on a car, buying a company's flagship (or almost flagship) vehicle, your wishes should be respected. If not, then they deserve whatever wraith honest survey answers result in.

I think of these surveys are report cards. If the experience was steller in every regard, they should get A's across the board. If not, then areas needing attention should be graded appropriately.

Luke

After reading this I rung the dealer about wtf is going on and gimme my money back. They said itll be ready first thing monday. It supposedly arrived overnight and they need to register it and full detail first. Interesting how salesman jump at the words 'ur losing ur sale'.

Thanks for all your help guys. Pics to come monday.

MacLean

Nice work..... Can't wait to see the pics.

LakeShow

Tell them please don't detail it. Them detailing means, here have fun removing all the swirls we just caused.

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|2013 Audi S4|Ibis White/Black|S-Tronic P+|
|2013 370z|PearlWhite/Persimmon|Touring/Sport/Nav|F.I. CBE 18" CF|
|Sold|2011 370z|Gun Metallic|Touring/Sport/Nav|

Luke

I asked about the detail and they said they have a guy that comes to the detailer and details it there. im heading down there now to see if its been damaged in transport. I keep thinking thats why they detail the car cause of handling and stuff.

Luke

Hey guys. Couldnt help myself. went to the dealer, its like 10pm. Talked to the security guard and he let me look around. I FOUND IT!!! The interior is wraped in plastic, as are the wheels and it looks white with all the protective sticker stuff on it. Cant wait!! Its actually here!! It was the only 370 there with a bunch of other nissan xtrails and micras n stuff the black rose among the thorns lol. Was gonna take a photo but the guard breathing over me with his dog turned me off it.

canes7

Awesome!!!! Enjoy it! I love mine.

Streetlife

Glad to hear it, enjoy her man!

__________________
Tanabe Medalion Exhaust + Tanabe Y-Pipe, Baker Tuning, K&N Drop-Ins, Z1 Post MAF Tubes, GT-R Button, Nismo Magnetic Oil Drain Plug, CeramiKool Tint 35%, Solar Gard Clearshield Clearbra

BrianMSmith

my local dealer has about 5 sitting in the lot, various specs, you can drive home today......should be plenty available.

LakeShow

Wait, the Nissan dealer has a guard with a dog. Must be a dangerous area.

__________________
|2013 Audi S4|Ibis White/Black|S-Tronic P+|
|2013 370z|PearlWhite/Persimmon|Touring/Sport/Nav|F.I. CBE 18" CF|
|Sold|2011 370z|Gun Metallic|Touring/Sport/Nav|

Luke

Well there arent too many in australia in stock. From what ive been told its more of a made to order car, remember the rrp over here is 83k. yea its not the safest area but sydney has had 24 shootings in 28 days so far. Our bikie gangs are crazy!! Anyways yea its also a new dealership thats huge! Its got suzuki toyota holden hsv nissan and ford I think. its acres and acres of showrooms. Anyways its 16hrs and counting!!

mhcoss

I didn't realize the survey had such a huge impact. Is it bad that I never filled out my survey? haha

canes7

If the dealership gets anything other than perfect responses then they get dinged. You might have done them a favor by not filling it out.