Dealer keep delaying delivery

Luke

Hey guys, so I joined this forum nearly a month ago with the thought id have my new 370 within the week.... which is what the dealer said. Its been close to a month now and everytime I ring they say its coming it coming but it never does. I really love the car and want it got a fairly good price on a new one but any cheaper id have to fly to another state which I didnt really want to do. What should I do? Is it normal to wait a month or so for a 370. How long have you guys waited on a new car.

enkei2k

I got mine in 2 weeks after placing a deposit. If the dealer said it is within 1 week, that usually means a pre-built model. Any longer and it seems like it's an ordered Z from the factory.

CorbinDallas

I'm right there with you on this one. I talked with my dealer about 2 weeks ago and settled on price. They didn't have the car I wanted in their inventory so we were going to get it from another dealer. I was told they had to call the out of state dealer to confirm they'd sell me that particular car. Days go by and I hear nothing. I call and email and they tell me that they actually have the exact car I want in transit from the port (this was 4 days ago). Since then I've been told its going to show up and it just doesn't. Granted I haven't waited as long as you I feel like the dealer is doing something behind the scenes to buy time. All in all its annoying because I could have gone to another dealer haggled price and been driving the car already, if only I didn't leave a deposit .

Streetlife

If your 370Z is coming from Tochigi Japan, the headquarters for Nissan and where all 370Z's are made (just in case you didn't know)go by the date they gave your dealer, as far as build month and delivery month goes. Don't get caught up on an actual date, i was told so many dates by my salesman that i just told myself this is between me and Nissan, not this salesman who doesn't know as much as he should about the 370z as it is ( not that he could teach me anything, but still be informed about the vehicles your selling). Nissan told my dealership production on my Z would start in December 2011 it did (December 16,2011), and delivery would be February 2012, it was (February 25,2012). Mind you i ordered July 7,2011, but she was well worth the wait.

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MacLean

You can't get your deposit back from them & bounce somewhere else?

Luke

Yea thats annoying too. I keep thinking to myself the car isnt in the country yet. when I put a deposit down theu said it was on a boat to australia and theu told me on 3 different occasions the car has arrived in the country but those three times were weeks apart. They wont return my calls and all they can say is itll be worth the wait (only if they mix it up with a gtr but that wont happen). Im might go to the dealer to review the contract and see if theres anything about them not providing the car within a certain time period. Maybe you should too CorbinDallas.

Luke

So did you contact nissan head office or something? I dont know any details about my car other than the color and transmission. How can I find out where it is?

Luke

im going to have to go over the contract with a fine tooth comb to find something about that.

Streetlife

Your salesman should be able to tell you, it was like i was doing all the work myself on those type of updates though. No problem, that's what the Nissan survey's are for, trust me, Nissan reads the surveys. As a matter of fact, the Nissan survey my wife and i filled out came with a pre paid envelope.

__________________
Tanabe Medalion Exhaust + Tanabe Y-Pipe, Baker Tuning, K&N Drop-Ins, Z1 Post MAF Tubes, GT-R Button, Nismo Magnetic Oil Drain Plug, CeramiKool Tint 35%, Solar Gard Clearshield Clearbra

Streetlife

Did you have to order a 2012, or is the dealer sending you one from their lot?

__________________
Tanabe Medalion Exhaust + Tanabe Y-Pipe, Baker Tuning, K&N Drop-Ins, Z1 Post MAF Tubes, GT-R Button, Nismo Magnetic Oil Drain Plug, CeramiKool Tint 35%, Solar Gard Clearshield Clearbra

Luke

Its a 2012. When i ordered it they said they already had one on a boat on its way. The last arrival date they told me was the 13th and sais 8-10 days for compliance. its been 15days and still nothing.

kenchan

you getting a LZ1 op? or was it ZL1? can't remember wat Fire said...

Luke

Hmmmm well if it ever comes its gonna get a workout.

280z/300zx

One thing to consider that I've heard dealers do is if they have someone willing to pay full price or more for your same car they will sell it to gain the profit and then reorder yours. Could be why they keep saying it's coming when it doesn't. There is a chance it did arrive and someone happened to see and said they would buy for MSRP.

canes7

Be careful with these surveys. It's too easy to completely trash a dealerships reputation. I thought I'd be honest on mine and listed the things I thought we wrong with process. In the end I even said the items I listed were not that big a deal. When I went back for my 1st oil change the sales crew looked at me like I had three heads, basically wondering what I was even doing on their property. Those couple minor items I complained about completely flunked the dealership and their sales manager said "it brought the whole dealership down" (whatever that means). I apologized and called Nissan to straighten it out. They didn't care. Their attitude was what's done is done.

Just and FYI about those Nissan surveys; You can easily ruin the relationship you have with the dealership.