Nissan Consumer Affairs Oil Cooler Response

Wally · 06-05-2009, 10:40 AM

As well just got the the phone with the dealer to discuss the response that was given to me by Mr. Lehman (consumer affairs), they seemed to be concerned about this issue and stated they would honor the warranty but not the part.

I have no idea which way to go

Dealer one - went to order part (nissan motorsport cooler) said that the part may void the warranty would be on a case by case issue.

Consumer affairs - part would void the warranty but they are looking into the issue.

Dealer two (purchasing dealer) - stated they would honor the warranty but not the part and if the claim was due to an oil cooer issue that the claim would be denied.

Dealer two makes sense and I agree with that answer, issue with myself is that there is such a grey area for them to argue about not to fullfill a claim. As the part is not an aftermarket set of wheels.

Input would be appreciated.

To be honest I would just return or sell the car if I could but not an option due to the $ loss at this time.

If Nissan is listening my family has purchased around 10 nissan vehicles in the past 10 years or so and this will be the last. As well as an being an instructor at DE events students look to my advice for their purchases. At this time it would be to get something else.

It is sad the car has great potential to be a great all around vehicle with some track time for the weekend driver who would like to have some fun and learn the capabilities of themselves and their car.

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06-05-2009, 10:40 AM	#1 (permalink)
Wally Base Member Join Date: May 2009 Location: Austin Posts: 32 Drives: 370Z, Sport Package Rep Power: 16	As well just got the the phone with the dealer to discuss the response that was given to me by Mr. Lehman (consumer affairs), they seemed to be concerned about this issue and stated they would honor the warranty but not the part. I have no idea which way to go Dealer one - went to order part (nissan motorsport cooler) said that the part may void the warranty would be on a case by case issue. Consumer affairs - part would void the warranty but they are looking into the issue. Dealer two (purchasing dealer) - stated they would honor the warranty but not the part and if the claim was due to an oil cooer issue that the claim would be denied. Dealer two makes sense and I agree with that answer, issue with myself is that there is such a grey area for them to argue about not to fullfill a claim. As the part is not an aftermarket set of wheels. Input would be appreciated. To be honest I would just return or sell the car if I could but not an option due to the $ loss at this time. If Nissan is listening my family has purchased around 10 nissan vehicles in the past 10 years or so and this will be the last. As well as an being an instructor at DE events students look to my advice for their purchases. At this time it would be to get something else. It is sad the car has great potential to be a great all around vehicle with some track time for the weekend driver who would like to have some fun and learn the capabilities of themselves and their car.