Nissan Consumer Affairs Oil Cooler Response

terrycs · 06-05-2009, 02:14 PM

Quote:

Originally Posted by nogoodname007

what...lol.....

the guy wants to go as fast with what the Z has already in it without limping and having to wait like 4 hours for it too cool down to go home...

I agree, the limp mode thing sucks and I also suspect something is not right with the design. I have never gotten my car in limp mode and I still do not run an oil cooler either.

I just think the valiant effort to get Nissan to do anything is a lost cause and I would just do the oil cooler myself for my own peace of mind.

nogoodname · 06-05-2009, 02:18 PM

doesnt happen with the 3.5's

it's mainly with the VVEL 3.7's.........happened to a few G37 members but not as bad as here....just heating up so quickly.

but i do notice from day one that quite a bit a of heat is felt just standing around the car.....like a heat wave...really weird

Wally · 06-05-2009, 02:18 PM

Maybe Viagra in the gas tank will help.

FuszNissan · 06-05-2009, 02:20 PM

Quote:

Originally Posted by spearfish25

I suppose it's not impossible to install the oil cooler and then just remove it if you had a power-train problem arise. I'd bet the 18yo service guy would never notice you installed one during a routine service. Nissan can't force you to get a service performed by them, so I've opted to have a personal mechanic deal with most issues. Thus, at a local mechanic no one will give you a hard time nor document that you have an oil cooler. If something big happened, you could just pull the oil cooler off and then drop the car off at Nissan for warranty work. Clearly not an ideal situation though.

The only issue with this angle, is that if you have an issue and it's boarder line on the warranty,Nissan won't step up for you because you haven't serviced(spent money) with them. FYI

nogoodname · 06-05-2009, 02:24 PM

nah, it's needs pepto..........the car is getting too bloated and limps after

Wally · 06-05-2009, 02:25 PM

Quote:

Originally Posted by FuszNissan

The only issue with this angle, is that if you have an issue and it's boarder line on the warranty,Nissan won't step up for you because you haven't serviced(spent money) with them. FYI

Wow

nogoodname · 06-05-2009, 02:27 PM

my dealer gave a bad impression on me, every time i go..the G gets scratched by washing..then leave a huge note saying don't wash...they leave a scuff mark....damn my dealership

Modshack · 06-05-2009, 02:34 PM

Quote:

Originally Posted by spearfish25

I suppose it's not impossible to install the oil cooler and then just remove it if you had a power-train problem arise. I'd bet the 18yo service guy would never notice you installed one during a routine service. Nissan can't force you to get a service performed by them, so I've opted to have a personal mechanic deal with most issues. Thus, at a local mechanic no one will give you a hard time nor document that you have an oil cooler. If something big happened, you could just pull the oil cooler off and then drop the car off at Nissan for warranty work. Clearly not an ideal situation though.

Very doable....Give me 35 minutes and you'll never know my car had a cooler installed...

SiXK · 06-05-2009, 02:57 PM

Quote:

Originally Posted by spearfish25

I suppose it's not impossible to install the oil cooler and then just remove it if you had a power-train problem arise. I'd bet the 18yo service guy would never notice you installed one during a routine service. Nissan can't force you to get a service performed by them, so I've opted to have a personal mechanic deal with most issues. Thus, at a local mechanic no one will give you a hard time nor document that you have an oil cooler. If something big happened, you could just pull the oil cooler off and then drop the car off at Nissan for warranty work. Clearly not an ideal situation though.

this is probably the best answer. like you said less than ideal but the most practical.

I hate the dealer. they just do not care. the only way I am taking my car to them is warranty work anyway.

butters167 · 06-05-2009, 03:48 PM

While I was at work this morning I decided to read my warranty book again. It clearly states in Nissan's own writing something is not covered if it is directly resulting from misuse, alteration, non-approved parts, etc. So they admit in the warranty book that it must be proven that the action or part in question caused the problem for the problem not to be covered. Of course the actual cooler or what ever other part won't be covered unless it is Nissan approved.

With that said this is the reason I always keep my stock parts. If a serious warranty issue occurs I can always put the factory parts back on the affected area or remove the questionable part before taking it in.

I do agree with 6MT in the fact that until someone actually has a serious problem resulting from the high oil temps., there really isn't any legal ground to stand on with this issue. While I'm not a civil lawyer, I have spent plenty of hours in court as a police officer dealing with the legal system and the principle is the same. A precedent must be set before it can be challenged. If someone actually has oil temp related damage and Nissan drags their heels on it then we have something to go on.

Either way we shouldn't have to deal with this issue in the first place. Nissan should quit being a

and retro fit every 370z with an oil cooler.

semtex · 06-05-2009, 03:53 PM

Quote:

Originally Posted by FuszNissan

The only issue with this angle, is that if you have an issue and it's boarder line on the warranty,Nissan won't step up for you because you haven't serviced(spent money) with them. FYI

Yeah, well with the way they're handling this, I'm not gonna spend any more money with them, on service or anything else. The 370Z is the ninth Nissan I've purchased in my life thus far. It's also probably the last, as I try not to make a habit of doing business with people or companies with deceptive/fraudulent business practices (e.g., sending out 'ringers' to the press fleet for marketing purposes). You know how people frequently come up to us new 370Z owners to ask us about our cars? Starting today, I will make a point to warn everyone who asks me about the car to stay away not only from the 370Z, but from Nissan as a company. In a nutshell, if Nissan isn't going to step up for us, I'm sure as hell not going to step up for them.

Edit: Lou, I know you're a Nissan dealer, so I just want to be clear that my remarks weren't intended as a jab towards you or anything like that. It's the parent company that has me riled up, not the dealers. (Gee, I think this role reversal is a first for me.

)

khtso · 06-05-2009, 03:56 PM

There is very little legal ground here for any case against Nissan. This car is designed for street use. The car performs as such. If there's a heating issue while street driving, Nissan installed the limp mode to protect the engine. If you somehow destroy the engine prematurely during the warranty period during street use, Nissan will replace the engine. If you decide to add an aftermarket product to your car, if that screws up the car, Nissan won't honor the warranty.

The way to proceed here would be to make it a purely PR issue. Raise a fuss. Make a stink. Call up all the car magazines and television shows. If it gets published in all magazines that the 370Z sucks on the track because it goes into limp mode after 1 lap around a track, people will stop buying it and Nissan will have to address the issue.

frost · 06-05-2009, 03:56 PM

Quote:

Originally Posted by semtex

Yeah, well with the way they're handling this, I'm not gonna spend any more money with them, on service or anything else. The 370Z is the ninth Nissan I've purchased in my life thus far. It's also probably the last, as I try not to make a habit of doing business with people or companies with deceptive/fraudulent business practices (e.g., sending out 'ringers' to the press fleet for marketing purposes). You know how people frequently come up to us new 370Z owners to ask us about our cars? Starting today, I will make a point to warn everyone who asks me about the car to stay away not only from the 370Z, but from Nissan as a company. In a nutshell, if Nissan isn't going to step up for us, I'm sure as hell not going to step up for them.

Agreed. To me, what's upsetting is not that the car has an issue, it's that they won't even let us fix it.

butters167 · 06-05-2009, 04:05 PM

I've been lucky and haven't had any issues yet, haven't got over 225 but I don't track or race the car.
However, if I do, I'll fix it since they won't help. The question is will I let nissan know about it. Unless I have a serious warranty issue they will never see my car again and at that point I'll take the time to remove the questionable part before taking it in.

Wally · 06-05-2009, 04:09 PM

I say we keep up the PR campaign and thanks for the advice, headed out for the weekend for a track event, and no the 370 will not be put on the track, maybe I should take the wifes Hyundai it may not be the fastest but at least it can go for 20 minutes.

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06-05-2009, 02:18 PM	#32 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	doesnt happen with the 3.5's it's mainly with the VVEL 3.7's.........happened to a few G37 members but not as bad as here....just heating up so quickly. but i do notice from day one that quite a bit a of heat is felt just standing around the car.....like a heat wave...really weird

06-05-2009, 02:18 PM	#33 (permalink)
Wally Base Member Join Date: May 2009 Location: Austin Posts: 32 Drives: 370Z, Sport Package Rep Power: 16	Maybe Viagra in the gas tank will help.

06-05-2009, 02:24 PM	#35 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	nah, it's needs pepto..........the car is getting too bloated and limps after

06-05-2009, 02:27 PM	#37 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	my dealer gave a bad impression on me, every time i go..the G gets scratched by washing..then leave a huge note saying don't wash...they leave a scuff mark....damn my dealership

06-05-2009, 03:48 PM	#40 (permalink)
butters167 Base Member Join Date: May 2009 Location: Oklahoma Posts: 59 Drives: 6sp 370Z sport pkg Rep Power: 16	While I was at work this morning I decided to read my warranty book again. It clearly states in Nissan's own writing something is not covered if it is directly resulting from misuse, alteration, non-approved parts, etc. So they admit in the warranty book that it must be proven that the action or part in question caused the problem for the problem not to be covered. Of course the actual cooler or what ever other part won't be covered unless it is Nissan approved. With that said this is the reason I always keep my stock parts. If a serious warranty issue occurs I can always put the factory parts back on the affected area or remove the questionable part before taking it in. I do agree with 6MT in the fact that until someone actually has a serious problem resulting from the high oil temps., there really isn't any legal ground to stand on with this issue. While I'm not a civil lawyer, I have spent plenty of hours in court as a police officer dealing with the legal system and the principle is the same. A precedent must be set before it can be challenged. If someone actually has oil temp related damage and Nissan drags their heels on it then we have something to go on. Either way we shouldn't have to deal with this issue in the first place. Nissan should quit being a and retro fit every 370z with an oil cooler.

06-05-2009, 03:56 PM	#42 (permalink)
khtso Base Member Join Date: May 2009 Location: Los Angeles Posts: 59 Drives: 2009 370Z Rep Power: 16	There is very little legal ground here for any case against Nissan. This car is designed for street use. The car performs as such. If there's a heating issue while street driving, Nissan installed the limp mode to protect the engine. If you somehow destroy the engine prematurely during the warranty period during street use, Nissan will replace the engine. If you decide to add an aftermarket product to your car, if that screws up the car, Nissan won't honor the warranty. The way to proceed here would be to make it a purely PR issue. Raise a fuss. Make a stink. Call up all the car magazines and television shows. If it gets published in all magazines that the 370Z sucks on the track because it goes into limp mode after 1 lap around a track, people will stop buying it and Nissan will have to address the issue.

06-05-2009, 04:05 PM	#44 (permalink)
butters167 Base Member Join Date: May 2009 Location: Oklahoma Posts: 59 Drives: 6sp 370Z sport pkg Rep Power: 16	I've been lucky and haven't had any issues yet, haven't got over 225 but I don't track or race the car. However, if I do, I'll fix it since they won't help. The question is will I let nissan know about it. Unless I have a serious warranty issue they will never see my car again and at that point I'll take the time to remove the questionable part before taking it in.

06-05-2009, 04:09 PM	#45 (permalink)
Wally Base Member Join Date: May 2009 Location: Austin Posts: 32 Drives: 370Z, Sport Package Rep Power: 16	I say we keep up the PR campaign and thanks for the advice, headed out for the weekend for a track event, and no the 370 will not be put on the track, maybe I should take the wifes Hyundai it may not be the fastest but at least it can go for 20 minutes.