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Dealership warranty fix story

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Old 02-11-2012, 03:14 PM   #1 (permalink)
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Old 02-12-2012, 01:12 AM   #2 (permalink)
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Dealership serviced my car one time and get it back and the seats are in strange positions and my carpets and the plastic by door and seat all have foot tracks and dirt on my car when it was clean going in. People just have no consideration. My brother in law has a Volkswagen GTI 2011 and when he takes his car or if they service anyone's car the service guys first wrap driver seat in plastic and put a paper on the carpets.
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Old 02-12-2012, 08:43 AM   #3 (permalink)
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Dealership serviced my car one time and get it back and the seats are in strange positions and my carpets and the plastic by door and seat all have foot tracks and dirt on my car when it was clean going in. People just have no consideration. My brother in law has a Volkswagen GTI 2011 and when he takes his car or if they service anyone's car the service guys first wrap driver seat in plastic and put a paper on the carpets.
Amen to that. The one time I took mine in so far, they actually put the paper down on the carpet...and then proceeded to scrape and track mud all up the lower door trim and foot well trim while getting into it.

Of course, to top all that off, they then tried to charge me for completing a TSB even though it was still in warranty. Suffice to say...the next time I absolutely have to go to a dealer will be to a different one.
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Old 02-12-2012, 08:47 AM   #4 (permalink)
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Dealership serviced my car one time and get it back and the seats are in strange positions and my carpets and the plastic by door and seat all have foot tracks and dirt on my car when it was clean going in. People just have no consideration. My brother in law has a Volkswagen GTI 2011 and when he takes his car or if they service anyone's car the service guys first wrap driver seat in plastic and put a paper on the carpets.
That's crazy...... Even when I take the wife's car in for a $20 special (can't even do it that cheap myself) they cover seat and the floor mats even though they are winterized floor mats. This is coming from a Midas or Mr. Lube even! Crazy to think a dealership is skipping out on some of the basics......
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