Those of you who have had Steering Lock Failure

GaleForce · 10-12-2012, 09:13 AM

Quote:

Originally Posted by robones

Is this steering failure and early 09 issue only? I have an 11 and I've never had any issues..... yet. Crossing fingers... I have warranty up to 100 k miles so I am not concerned about the repair costs if it were to fail but instead, the inconvenience if it were to fail and leave me stranded somewhere.

There was just a guy that posted in one of the other steering lock threads that his 2011 just failed. Best to either pull the fuse or buy the harness bypass, or cut "brownie". I bought the harness bypass.

bcr8ive · 10-12-2012, 10:07 AM

I was told by dealership that this issue is not covered under any warranty because it is an electrical component...heads up Z owners...

robones · 10-12-2012, 10:27 AM

Quote:

Originally Posted by bcr8ive

I was told by dealership that this issue is not covered under any warranty because it is an electrical component...heads up Z owners...

This is not correct. if you have bumper to bumper coverage ANYTHING is covered under warranty; hence the name "bumper to bumper" which implies anything between front and rear bumper

GaleForce · 10-12-2012, 11:30 AM

Quote:

Originally Posted by bcr8ive

I was told by dealership that this issue is not covered under any warranty because it is an electrical component...heads up Z owners...

Very untrue. There are members here that have gotten the bad part replaced under warranty.

BrianSoCal · 10-12-2012, 11:56 AM

Sorry for the cross post:

I ALMOST convinced the local Nissan dealer to install the part for me before it's eventual failure, but they emailed me back today and said no after this reply yesterday:

I personally have seen (1) 370z that was towed here for what turned out to be a "Steering Lock Assembly". It was about a year ago and the car was here for about (1) week due to a parts order. I did call Nissan regarding your concern. I was informed that dating back to February of 2011, he found (16) warranty claims for the part number you provided for the 2010 370z. My parts department tells me that the part # you provided does "supercede" to a different part#. However, one of my lead technicians tells me that not all of the 2010 370z's were produced with the same part#. In other words, your vehicle may already have the updated part. I would ask - how do you know the part# that is currently in your vehicle?

I have no issue with replacing the part for you, as long as my Service Director says 'OK'. I will not have a response for you, probably until tomorrow (Thurs).

My concern is that if we remove the existing part from your vehicle and it is sent to Nissan for a warranty claim and it is found to already have the updated part# the claim may be rejected if it has not actually failed internally.

Today:

Unfortunately I was informed that we are not to replace parts under warranty that have not actually failed. Irregardless of what part number is currently in your vehicle. Unless there is an open recall related to that repair. I would need to refer you to Nissan Consumer Affairs at 800-nissan1 to ask if they would authorize the replacement as a precautionary measure.

robones · 10-12-2012, 12:04 PM

Well duh! LOL they will not cover any part under warranty if it "has not failed yet" if it fails, they will cover it however!

edub370 · 10-12-2012, 12:11 PM

Pull.... The.... Fuse.....

What's all the discussion for

BrianSoCal · 10-12-2012, 12:15 PM

Quote:

Originally Posted by robones

Well duh! LOL they will not cover any part under warranty if it "has not failed yet" if it fails, they will cover it however!

Hey it was worth a try, an ounce of prevention is worth a pound of cure

6MT · 10-12-2012, 12:19 PM

Quote:

Originally Posted by edub370

Pull.... The.... Fuse.....

What's all the discussion for

This thread is like beating a dead horse....

Tazicon · 10-12-2012, 12:21 PM

Is the fuse marked steering lock? Which fuse do you pull? Does that fuse affect anything else? As soon as you answer I will walk outside and do it as I don't want to take a chance.

Naenyn · 10-12-2012, 12:48 PM

Do the 2012's or 2013's have this problem?

Jetlag · 10-12-2012, 12:49 PM

2010 40th anniversary edition. steering lock went out last night and I was stranded 40 f@cking miles from home. 39k miles on the car. seems like my car goes in the shop on e every 3 months for something stupid.

Mt Tam I am · 10-12-2012, 01:38 PM

Quote:

Originally Posted by Tazicon

Is the fuse marked steering lock? Which fuse do you pull? Does that fuse affect anything else? As soon as you answer I will walk outside and do it as I don't want to take a chance.

370Z steering lock fuse removal

http://www.the370z.com/diy-section-d...lved-real.html

I used another thread I think as I recall more pics. The fuse box clearly tells you which fuse is what. The fuse box is a bit hard to get to but I did it so it can not be too tough.

Tazicon · 10-12-2012, 01:44 PM

Quote:

Originally Posted by Mt Tam I am

370Z steering lock fuse removal

http://www.the370z.com/diy-section-d...lved-real.html

I used another thread I think as I recall more pics. The fuse box clearly tells you which fuse is what. The fuse box is a bit hard to get to but I did it so it can not be too tough.

Excellent thank you!

robones · 10-12-2012, 01:49 PM

Quote:

Originally Posted by Jetlag

2010 40th anniversary edition. steering lock went out last night and I was stranded 40 f@cking miles from home. 39k miles on the car. seems like my car goes in the shop on e every 3 months for something stupid.

Sucks to hear man! I hope you have extended warranty if not its a costly item to replace.

10-12-2012, 12:11 PM	#172 (permalink)
edub370 A True Z Fanatic Join Date: May 2011 Location: KCMO Posts: 3,458 Drives: 09 370z S/T 6MT Rep Power: 20	Pull.... The.... Fuse..... What's all the discussion for __________________ 09 370Z ST 6MT//Injen CAI//Greddy CBE//TP//TSW's//Swifts//Stillen lip//Whiteline sways 326whp/268tq

10-12-2012, 12:21 PM	#175 (permalink)
Tazicon Track Member Join Date: Mar 2012 Location: Vegas Baby! Posts: 773 Drives: German/British cars Rep Power: 14	Is the fuse marked steering lock? Which fuse do you pull? Does that fuse affect anything else? As soon as you answer I will walk outside and do it as I don't want to take a chance. Jetlag likes this. __________________ Porsche, it's a 2 syllable word

10-12-2012, 12:49 PM	#177 (permalink)
Jetlag Base Member Join Date: Jan 2011 Location: Los Angeles Posts: 45 Drives: 40th Ann. 370z M6 Rep Power: 14	2010 40th anniversary edition. steering lock went out last night and I was stranded 40 f@cking miles from home. 39k miles on the car. seems like my car goes in the shop on e every 3 months for something stupid. __________________ 40th Ann. 370z, Mint condition 1977 280z, 1987 Rx7 Turbo II (clean, rebuilt engine/turbo, and for sale). 1963 Austin Healey MKIII.

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10-12-2012, 10:07 AM	#167 (permalink)
bcr8ive Base Member Join Date: Oct 2012 Location: North Carolina Posts: 8 Drives: 370Z Rep Power: 13	I was told by dealership that this issue is not covered under any warranty because it is an electrical component...heads up Z owners...

10-12-2012, 11:56 AM	#170 (permalink)
BrianSoCal Base Member Join Date: Aug 2012 Location: Laguna Beach Posts: 30 Drives: 10 370Z Roadster Rep Power: 13	Sorry for the cross post: I ALMOST convinced the local Nissan dealer to install the part for me before it's eventual failure, but they emailed me back today and said no after this reply yesterday: I personally have seen (1) 370z that was towed here for what turned out to be a "Steering Lock Assembly". It was about a year ago and the car was here for about (1) week due to a parts order. I did call Nissan regarding your concern. I was informed that dating back to February of 2011, he found (16) warranty claims for the part number you provided for the 2010 370z. My parts department tells me that the part # you provided does "supercede" to a different part#. However, one of my lead technicians tells me that not all of the 2010 370z's were produced with the same part#. In other words, your vehicle may already have the updated part. I would ask - how do you know the part# that is currently in your vehicle? I have no issue with replacing the part for you, as long as my Service Director says 'OK'. I will not have a response for you, probably until tomorrow (Thurs). My concern is that if we remove the existing part from your vehicle and it is sent to Nissan for a warranty claim and it is found to already have the updated part# the claim may be rejected if it has not actually failed internally. Today: Unfortunately I was informed that we are not to replace parts under warranty that have not actually failed. Irregardless of what part number is currently in your vehicle. Unless there is an open recall related to that repair. I would need to refer you to Nissan Consumer Affairs at 800-nissan1 to ask if they would authorize the replacement as a precautionary measure.

10-12-2012, 12:04 PM	#171 (permalink)
robones Enthusiast Member Join Date: Mar 2011 Location: Miami Posts: 357 Drives: 2011 - Nissan 370 M6 Rep Power: 14	Well duh! LOL they will not cover any part under warranty if it "has not failed yet" if it fails, they will cover it however!

10-12-2012, 12:48 PM	#176 (permalink)
Naenyn Base Member Join Date: Aug 2012 Location: Phoenix, AZ Posts: 212 Drives: '13 Magma Red Nismo Rep Power: 13	Do the 2012's or 2013's have this problem?