Z Looked Awesome on a Tow Truck (Sarcastic)

bjblackout

Great point!! Why didn't I think of that?? Looking now!!

Thanks!!

jlittle370

thanks onzedge - yeah I'd not registered until i googled the problem and this thread came up!

BTW I actually got a voicemail from Nissan Consumer Affairs a short while ago in response to my email, the guy needs to collect part number, order number, etc - not sure why he didn't just contact the dealer

Oh and just got the following email:

Thank you for contacting Nissan North America, Inc. regarding the backordered part for your 2009 Nissan 370Z. We apologize for any inconvenience this situation may have caused you.

So that we may expedite your concern and provide you the best service, please send us the following additional information:

* Part name
* Part number
* Date the part was ordered
* Order number
* Date when the vehicle became inoperable
* Location of the vehicle

You may send this information to us in writing or you are welcome to call Nissan Consumer Affairs at 1-800-647-7261 and provide the information over the phone.

File # (removed) has been created to document your concern. Please reference this file number when you write or call.

When we receive the requested information from you, we will forward your file to a Regional Specialist for individual handling.

Thank you again for contacting us and allowing us the opportunity to be of assistance.

Sincerely,

Nissan North America, Inc.

PapoZalsa

I just received a LAME phone call from a Customer Service Representative telling me that they are making a file on my complaint.

Like that is going to solve the problem...

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2009 370Z MB Base w/Sport Package 6MT
Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

Footloose301

Get this sorted out before mine dies!!! Haha

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2010 40th Anniversary 370Z

MJB

I had a feeling this was going to happen. Maybe they still had some REVB locks in stock in their parts dept... didn't you say they only had your car there for a couple days?

I would suggest anyone who gets their steering lock replaced by the dealership to double check and verify what version they are putting in.

kenchan

wat did the invoice say?

370zproject

im going to the nissan lot to go see what one i have lol i forgot lol

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Brake Upgrade Package ate blue, hawk hp ceramic pads, and slotted rotors

sucasa

Search for a Complaint | Safercar.gov | NHTSA

For those experienced this issue, please register your complaint to NHTSA. Only way to get some traction on a recall for this steering lock issue. Right now, only 3 complaints for 2009-2011 370z. I am positive there are many many more based on the forum chats, but you need to file a complaint to get this issue noticed by nissan usa.

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2010 Sport Touring | NAV | 7A | 3M VentureShield [sold]

370zproject

the story goes like this Z Looked Awesome on a Tow Truck (Sarcastic) Those of you who have had Steering Lock Failure my story with my car is i had the key light come on about a month ago started researching found the fourm and saw it was a commen issue with my year so i sent a email to nissan who basicly gave me the run around saying we never have heard of it ... so i went to the dealer had my remote key batteries replaced after they said that they would have to keep it for 3 days to do test ... well i need my car to get to work so i left and would come back when i had time well about 1 week later i was at a home depot parking lot and it failed i could not start the car i was stuck long story shot after good help from nissan i got it towed to a dealer and its going to sit there for about a week to a month because their systems were down and they could not tell how long the part that i mentioned (the steering lock ) was gonna take according to the fourm its taken some pple a month to get it please get this recalled ... my dad hasnt yet but he has the year after mine so i want to get his fixed as well.

sent

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Brake Upgrade Package ate blue, hawk hp ceramic pads, and slotted rotors

370zproject

i went to the lot where my car was today pulled up in my dads red 370 roadster pulled up to mine same spot it was inbefore lol they gave me a odd look then i walked over to my car and opend it (it was unlocked ) sighed they looked at me even more sadly i had to get in through the passanger side so i could not tell what lock i had so i went in and talked to parts their system was still donw but the est was the 18 of feb.. i asked if i could get a loaner ... nope the only rent out sigh

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Brake Upgrade Package ate blue, hawk hp ceramic pads, and slotted rotors

jlittle370

Got mine back today (Faster than the original ETA!)

kenchan

GaleForce

Good! Did you get Rev.D?

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rtrono

Just got mine back. The parts list says 48700-JF00D. After reading this I am going to look at the part and make sure it is a rev D. I also had them fix the hatch. I had to fight them on that because they couldn't duplicate. I showed them the TSB and told them it happens every morning when I leave at 3:30. Maybe they should try to duplicate it then. They fixed it.

diddy535

mine just went outside of a coffee shop on 2/5 -- car was fixed the next day, so they definitely have parts around the country. so sad, i just got my z back in december