Intelligent key not so smart, now my Z is at the Dealership...

mengel · 11-22-2011, 08:05 PM

I have an 09 Z and went to get gas and run errands today. After I filled my tank I got in my car and pushed the button to start it back up. To my surprise it would not start. A red light key symbol blinked in the middle of the tac and it would not read my key. I placed the key in the slot and tried to start it that way, no dice. Thinking the key might be bad, a friend picked me up and I ran home and got my spare key. That did not work either. Called the dealership, explained the issue and they said to bring it in.

The dealership called be about 2 hours later and said the Z would be spending the night at Nissan. He said there may be an issue with the car's computer.

Here are my questions, have anyone experienced this kind of issue and my car is under warranty, so I am assuming this would be covered. My only fear is, I had an after market stereo installed about a year ago. That should not effect the warranty, right?

Any help would be appreciated...

Baer383 · 11-22-2011, 08:14 PM

Did you try disconnecting the battery then holding the brake pedal down for like 10 sec. then reconnecting the battery which resets the ECU.

Some people have had luck doing this (I have)so I thought I pass it along.

mengel · 11-22-2011, 08:22 PM

No.. I thought about that but did not. However since the car has been to the dealership, I would have hoped they would have tried.

Baer383 · 11-22-2011, 08:33 PM

Quote:

Originally Posted by mengel

No.. I thought about that but did not. However since the car has been to the dealership, I would have hoped they would have tried.

They probably won't they will just hook it up to the Consult III and reset whatever call you and say that they reset the ECU and have not duplicated the problem.

Good luck post back here when you find out what they said.

kenchan · 11-22-2011, 09:07 PM

IPDM and steering column lock seems to be the issue. Read others in the interior section.

I started carrying my wrench ever since learning of baer's post.

I'm going to do that and if that still fails I will disconnect both terminals from the battery and short it (touch + and -) that is a very aggressive hard reset.

Baer383 · 11-22-2011, 09:14 PM

Quote:

Originally Posted by kenchan

I will disconnect both terminals from the battery and short it (touch + and -) that is a very aggressive hard reset.

BOOM

jpit · 11-22-2011, 10:46 PM

Steering wheel lock mechanism failure (with the symptoms you describe) has plagued many owners in this forum. I would contact the dealer and let him know it's a possibility or it might take him awhile to figure it out.

mengel · 11-23-2011, 01:50 PM

Dealer just called and said it was the steering wheel lock mechanism failure. They said the car would not be ready until Friday or Saturday due to needing parts. I am a little mad that this fix will take three days. I think a free oil change should be in order.

Cmike2780 · 11-23-2011, 01:55 PM

For warranty work requiring that much time, they will usually give you a loaner car.

vividracing · 11-23-2011, 02:27 PM

Quote:

Originally Posted by Cmike2780

For warranty work requiring that much time, they will usually give you a loaner car.

See if you can convince them to give you a GTR

Cmike2780 · 11-23-2011, 02:49 PM

Quote:

Originally Posted by vividracing

See if you can convince them to give you a GTR

The one time they gave me a loaner, I was hoping for a GT-R, but ended up with a base model Altima and possibly an STD.

PapoZalsa · 11-23-2011, 03:45 PM

Quote:

Originally Posted by vividracing

See if you can convince them to give you a GTR

Yeah, if he is lucky a Cube....

ChrisSlicks · 11-23-2011, 04:54 PM

I'm thinking about disconnecting my steering column lock, just need to figure out how to do the wiring so as to not piss off the ECU.

mengel · 11-23-2011, 04:57 PM

The 370 is not my daily driver, so I plan on asking for a comp on the oil change I told them I needed.

TypeOne · 11-23-2011, 05:03 PM

Why does the dealership owe you an oil change?

I'm just saying, things go wrong and stuff happens all the time. The dealership is only there to fix the issue, I would call Nissan USA and tell them you want oil changes or something like that. You may have more luck that way as the service stuff comes out of the dealerships pockets. After all, the dealership didn't build your car...

If you get Nissan USA to comp it... it would probably work out in your favor.

11-22-2011, 08:05 PM	#1 (permalink)
mengel Base Member Join Date: May 2010 Location: Las Vegas Posts: 53 Drives: 2009 370Z Rep Power: 15	Intelligent key not so smart, now my Z is at the Dealership... I have an 09 Z and went to get gas and run errands today. After I filled my tank I got in my car and pushed the button to start it back up. To my surprise it would not start. A red light key symbol blinked in the middle of the tac and it would not read my key. I placed the key in the slot and tried to start it that way, no dice. Thinking the key might be bad, a friend picked me up and I ran home and got my spare key. That did not work either. Called the dealership, explained the issue and they said to bring it in. The dealership called be about 2 hours later and said the Z would be spending the night at Nissan. He said there may be an issue with the car's computer. Here are my questions, have anyone experienced this kind of issue and my car is under warranty, so I am assuming this would be covered. My only fear is, I had an after market stereo installed about a year ago. That should not effect the warranty, right? Any help would be appreciated... __________________ Stillen Cat Back Exhaust, Stillen Gen3 Intakes. Audio: Kenwood 6960, Hertz High Energy Speakers, JL 700/5 Amp, JL 13" Sub, Wicked Stealth Magic Box and Kenwood Cmos-200 Backup Cam.

11-22-2011, 08:14 PM	#2 (permalink)
Baer383 A True Z Fanatic Join Date: Aug 2010 Location: Lawrenceville,Ga Posts: 4,293 Drives: My foot up your azz Rep Power: 30	Did you try disconnecting the battery then holding the brake pedal down for like 10 sec. then reconnecting the battery which resets the ECU. Some people have had luck doing this (I have)so I thought I pass it along. __________________ 2013 ZL1 754 rwhp 747 rwtq

11-22-2011, 08:22 PM	#3 (permalink)
mengel Base Member Join Date: May 2010 Location: Las Vegas Posts: 53 Drives: 2009 370Z Rep Power: 15	No.. I thought about that but did not. However since the car has been to the dealership, I would have hoped they would have tried. __________________ Stillen Cat Back Exhaust, Stillen Gen3 Intakes. Audio: Kenwood 6960, Hertz High Energy Speakers, JL 700/5 Amp, JL 13" Sub, Wicked Stealth Magic Box and Kenwood Cmos-200 Backup Cam.

11-22-2011, 10:46 PM	#7 (permalink)
jpit Enthusiast Member Join Date: Feb 2009 Location: Washington State Posts: 440 Drives: 370Z Tour MT w/Spt Rep Power: 16	Steering wheel lock mechanism failure (with the symptoms you describe) has plagued many owners in this forum. I would contact the dealer and let him know it's a possibility or it might take him awhile to figure it out. Last edited by jpit; 11-22-2011 at 10:51 PM.

11-23-2011, 01:50 PM	#8 (permalink)
mengel Base Member Join Date: May 2010 Location: Las Vegas Posts: 53 Drives: 2009 370Z Rep Power: 15	Dealer just called and said it was the steering wheel lock mechanism failure. They said the car would not be ready until Friday or Saturday due to needing parts. I am a little mad that this fix will take three days. I think a free oil change should be in order. __________________ Stillen Cat Back Exhaust, Stillen Gen3 Intakes. Audio: Kenwood 6960, Hertz High Energy Speakers, JL 700/5 Amp, JL 13" Sub, Wicked Stealth Magic Box and Kenwood Cmos-200 Backup Cam.

11-22-2011, 09:07 PM	#5 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	IPDM and steering column lock seems to be the issue. Read others in the interior section. I started carrying my wrench ever since learning of baer's post. I'm going to do that and if that still fails I will disconnect both terminals from the battery and short it (touch + and -) that is a very aggressive hard reset.

11-23-2011, 01:55 PM	#9 (permalink)
Cmike2780 A True Z Fanatic Join Date: Jun 2010 Location: Long Island Posts: 5,059 Drives: slowwww Rep Power: 29	For warranty work requiring that much time, they will usually give you a loaner car. __________________ [09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] [ArchitTEK Photography]

11-23-2011, 04:54 PM	#13 (permalink)
ChrisSlicks A True Z Fanatic Join Date: Mar 2009 Location: North East Posts: 6,203 Drives: 09 370Z Sport M6 Rep Power: 653	I'm thinking about disconnecting my steering column lock, just need to figure out how to do the wiring so as to not piss off the ECU. __________________ Hotchkis ARB \| Stillen CAI \| Art Pipes \| Berk CBE \| Stillen AP Racing Brakes \| AE Performance Oil Cooler \| BC Racing ER Coilovers \| Doran Control Arms

11-23-2011, 04:57 PM	#14 (permalink)
mengel Base Member Join Date: May 2010 Location: Las Vegas Posts: 53 Drives: 2009 370Z Rep Power: 15	The 370 is not my daily driver, so I plan on asking for a comp on the oil change I told them I needed. __________________ Stillen Cat Back Exhaust, Stillen Gen3 Intakes. Audio: Kenwood 6960, Hertz High Energy Speakers, JL 700/5 Amp, JL 13" Sub, Wicked Stealth Magic Box and Kenwood Cmos-200 Backup Cam.

11-23-2011, 05:03 PM	#15 (permalink)
TypeOne A True Z Fanatic Join Date: Jul 2010 Location: Baton Rouge, LA Posts: 2,682 Drives: BSM 370 Rep Power: 1851	Why does the dealership owe you an oil change? I'm just saying, things go wrong and stuff happens all the time. The dealership is only there to fix the issue, I would call Nissan USA and tell them you want oil changes or something like that. You may have more luck that way as the service stuff comes out of the dealerships pockets. After all, the dealership didn't build your car... If you get Nissan USA to comp it... it would probably work out in your favor.

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